Jurnal Akuntansi, Keuangan, dan Manajemen

Jurnal Akuntansi, Keuangan, dan Manajemen (Jakman) is a peer-reviewed journal in the fields of Accounting, Finance and Management. Jakman publishes relevant manuscripts reviewed by some qualified editors. This journal is expected to be a significant platform for researchers in Indonesia to contribute to the theoretical and practical development in all aspects of Accounting, Finance and Management.

Current Issue

Jurnal Akuntansi, Keuangan, dan Manajemen (Jakman) is a peer-reviewed journal in the fields of Accounting, Finance and Management. Jakman publishes relevant manuscripts reviewed by some qualified editors. This journal is expected to be a significant platform for researchers in Indonesia to contribute to the theoretical and practical development in all aspects of Accounting, Finance and Management.

Published
2024-12-09

Articles

Pengaruh Kualitas Sistem Kualitas Layanan dan Pemasaran Relasional terhadap Loyalitas Pengguna BSB Mobile pada Bank Sumsel Babel Syariah Palembang dengan Kepuasan Pengguna sebagai Variabel Intervening

Purpose: This study aimed to analyze the factors influencing user satisfaction and loyalty in using the BSB Mobile application at the Bank Sumsel Babel Palembang Syariah Branch. This research focuses on system quality, service quality, and relational marketing as variables that potentially enhance user satisfaction and loyalty. Research methodology: A quantitative approach was employed using PLS-SEM for data analysis with SmartPLS. The study sample consisted of 266 purposively selected mobile BSB users. Data were collected through an online questionnaire. Descriptive demographic analysis was conducted using SPSS to determine the respondent characteristics. Results: The results indicate that system quality, service quality, and relational marketing have positive and significant effects on user satisfaction. User satisfaction acts as a mediator, enhancing the influence of these factors on user loyalty. These findings demonstrate the critical role of system quality, service quality, and relational marketing in fostering user loyalty to BSB Mobile apps. Limitations: This study focuses only on system quality, service quality, and relationship marketing on user loyalty with user satisfaction as intervening variables in the Syariah Palembang Branch. Contribution: This study is expected to provide deeper insight into the  effects of system quality, service quality, relationship marketing to user loyalty with user satisfaction as an intervening variable.  

Analyzing Cost Efficiency Elements in Virtual Teams Application : A Systematic Review

Purpose: This study aims to understand the critical elements influencing the cost-effectiveness of virtual teams and their strategic application in enterprises. Research methodology: The research uses a literature review to assess the organizational dynamics, money allocation, and efficiency of virtual teams. Results: The study finds that investing in technology, especially communication platforms, is crucial. Savings are identified in team development, office space, travel costs, and communication expenses. Limitations: The research relies heavily on prior studies, limiting its generalizability and requiring adaptation to rapid technological changes.

Bagaimana Peran Moderasi Kepemimpinan dalam Pengujian Kualitas Audit Internal Pemerintah

Purpose: This research empirically tests the influence of internal auditor competence and the internal control system on the quality of government internal audits. This research also tests leadership as a moderating variable. Methodology: Leadership is also examined in this study as a moderating factor. Primary data from questionnaires given to internal auditor at Inspektorat Utama BPK RI. The study sample was composed of the following based on purposive sampling of 43 observations, with data collected through questionnaires, and processed using the Structure Equation Model (SEM) to process the linkert measurement scale. Results: The research results show that internal auditor competency and the internal control system have a positive effect on internal audit quality. This research also concludes that leadership does not strengthen the positive effect of internal auditor competence on the quality of government internal audits nor does it strengthen the positive effect of the internal control system on the quality of government internal audits. Limitations: This study also has limitations in the number of auditor respondents, namely internal auditors who have reviewed the quality of the BPK RI audit. Contribution: This research contributes to the literature on internal audit in public sector organizations which is still rarely examined in Indonesia.

Future Prospect Versus Past Performance Menjelang Pemilihan Umum tahun 2024

Purpose: This study aims to determine whether what investors actually expect between future prospects or past performance is related to the certainty and policy of market rules and the upcoming government to provide an overview of decision-making for management and investors. Research methodology: The research variables in this study were operational decisions, strategic decisions, financial performance, and company value as proxies for future prospects and past performance. Factor analysis and multiple linear regression were used for analysis. The population in this study includes companies listed on the Indonesia Stock Exchange. The sample was obtained using the purposive sampling method with the criteria of companies in the industry that were directly affected by the election on a quarterly basis, namely the 3rd and 4th quarters of 2023, and as many as 49 companies with 69 analysis units were obtained. Results: The results show that the three variables–operational decisions (DSO), strategic decisions (growth), and financial performance (ROA)–have a significant effect on the company's value (P/E) ahead of the 2024 elections. Research implications: Investors look more at future prospects by examining operational decisions, strategic decisions, and the company's financial performance. Limitations: The lack of data and the analysis techniques used were very simple. Contributions: This study reveals how operational, strategic, and financial performance decisions affect the value of companies in Indonesia ahead of the 2024 elections. Using regression analysis, this study identifies key factors such as Days Sales Outstanding (DSO), growth (growth), and Return on Assets (ROA) as determinants of company value. These findings provide practical insights for managers and investors, as well as theoretical contributions, by adding the political economy context to the analysis of company values.

Analisis Pengaruh Pendidikan dan Jumlah Penduduk Terhadap Ketersediaan Lapangan Pekerjaan di Provinsi Sumatera Utara

Purpose: This study aims to analyze the influence of education and population on the availability of jobs in North Sumatra. Methodology: The methods used are qualitative and quantitative methods (combined/mixed methods). The data used by researchers in this paper are primary data (interviews) and secondary data obtained from the BPS (Central Statistics Agency) of North Sumatra, the government or other agencies, articles, news or websites that can support this research and the qualitative method uses an interview system with sources related to the problems studied. Results: The results of this study indicate that the education variable has a t-value of 2.994> t table = 1.943 so it can be concluded that education has a significant positive effect on the availability of jobs while the population has a t-value of 1.827 <t table = 1.943 so it can be concluded that the population variable not effect on the availability of jobs in the province of North Sumatra. Limitations: The results of the interview are that the availability of jobs will be easily obtained by job seekers if they have work skills, higher education and previous work experience. Contribution: The result have been salutation about how analysis project about education given solution for student.

Menilai Kualitas Audit: Pengaruh Reputasi Kantor Akuntan Publik dan Ukuran Perusahaan dengan Masa Tugas Audit sebagai Variabel Moderasi

Purpose: This study analyzed the influence of Public Accounting Firm (PAF) reputation and company size on the quality of audits, with audit tenure functioning as a moderating variable in the relationship. Methodology: This research utilizes secondary data derived from the annual reports of LQ45 companies listed on the Indonesia Stock Exchange (IDX) from 2015 to 2022. Employing a purposive sampling method, the study generated a sample consisting of 31 companies over an eight-year period. The study employs quantitative methods and moderated regression analysis using the SPSS to test the formulated hypotheses. Results: The findings reveal that PAF reputation has a significant positive effect on audit quality, whereas company size does not demonstrate a notable influence. Additionally, audit tenure weakens the positive relationship between PAF reputation and audit quality, suggesting that extended audit engagements may erode auditor independence and professionalism due to the development of close relationships between auditors and clients. This study emphasizes the intricate dynamics between PAF reputation, company size, and audit tenure in shaping audit quality. The results stress the critical need to uphold auditor independence, particularly in long-term engagements, to ensure robust audit quality. Limitations: This research has limitations concerning the sample, data, and other variables not included in the model. The sample for this study comprises LQ45 entities listed on the Indonesia Stock Exchange (IDX), which may limit the generalizability of the findings to all entities in Indonesia. The secondary data is derived from the publicly available financial statements of these entities, which may pose constraints on the accuracy or completeness of the available data. Contribution: This research provides a theoretical contribution to understanding the complex relationship between the reputation of public accounting firms, entity size, and audit quality, with audit tenure serving as a moderating variable.

Efek Mediasi Kepuasan Kerja Karyawan pada Pengaruh Gaya Kepemimpinan dan Budaya Organisasi terhadap Kinerja Karyawan Pada PT. Laundry Pro

Purpose: This study aims to analyze the relationship between leadership style and organizational culture on employee performance through employee job satisfaction at PT. Laundry Pro. Research methodology: The research method used in this study is a quantitative method. In this study, inferential analysis was carried out using a variant-based structural equation test or Partial Least Square-Structural Equation Model (PLS-SEM). The population in this study were all employees at PT. Laundry Pro Express, totaling 132 employees. Results: based on the data analysis that has been carried out, it is revealed that leadership style has a positive and significant effect on employee job satisfaction, organizational culture has a positive and significant effect on employee job satisfaction, leadership style does not have a significant effect on employee performance, organizational culture does not have a significant effect on employee performance, employee job satisfaction has a positive and significant effect on employee performance at PT. Laundry Pro. Then employee job satisfaction is able to mediate the relationship between leadership style and organizational culture on employee performance positively and significantly. Limitations: This study is limited to only examining employee performance through leadership style, organizational culture, and employee job satisfaction, further research can examine more broadly related to variables and research objects with a larger Company scale. Contribution: This study provides suggestions for PT. Laundry Pro, in an effort to improve employee performance, not only improve leadership style and organizational culture, but must be accompanied by an increase in employee job satisfaction as well, so that it can maximize the increase in employee performance in the company.

Analisis Pengaruh Profitabilitas terhadap Return Saham dengan Nilai Perusahaan sebagai Variabel Moderasi: Studi Kasus pada Perusahaan Telekomunikasi di BEI pada 2018-2023

Purpose: The purpose of this study was to test and analyse the effect of profitability on stock returns. Methodology: The research method used in this research is quantitative method. The research method used in this research is panel data regression. The sampling technique used in this research is nonprobability sampling with purposive sampling method so that the total sample is 6 telecommunication sector companies listed on the Indonesia Stock Exchange for the period 2018-2023. The analysis method used in this research is panel data regression analysis using Eviews 12. Results: The results of this study indicate that only Net Profit Margin has an influence on stock returns, while Return On Asset, and Earning Per Share have no significant effect on stock returns, and firm value interpreted by Price Book Value cannot moderate the effect of Return On Asset, Net Profit Margin, and Earning Per Share on stock returns. Limitations: The research is limited to several factors, namely the ratio of return on assets, net profit margin, earning per share, and price book value to stock profits. Besides, this research is only limited to telecommunication companies listed on the Indonesia Stock Exchange for the period 2018-2023. Contribution: This research can be used for consideration of stock investors in analysing stocks, this research can also be used as a literature reference for further research in examining stock returns.

Dinamika Peluncuran IDX Carbon dan Intensifikasi Isu Hilirisasi terhadap Industri Tambang di Indonesia

Purpose: This study aims to explore the impact of the IDX Carbon launch and the issue of downstream processing on the mining industry' in Indonesia, with a focus on how these initiatives influence investor sentiment and the industry Methodology/approach: The research employed a quantitative approach using statistical analysis of data from mining companies listed on the Indonesia Stock Exchange (IDX) from 2021 to 2023. The study utilized STATA 17 software and Structural Equation Modelling (SEM) to examine the relationships between variables Results/findings: The findings reveal that both IDX Carbon and hilirisasi initiatives do not significantly impact mining companies. This is attributed to the inability to effectively represent investor sentiment or alter market perceptions during the study period. Additionally, the research identified a feedback loop where a company's value influences investor perceptions that resulting in a paradox. Limitations: The study is limited by its focus and specific timeframe analyzed, which may not capture the potential effects of the IDX Carbon launch and downstream policies. Contribution: This study adds to the literature on environmental policies, industrial transformation, and financial market behavior, offering insights for investors, and corporate decision-makers in the mining sector.

Pengaruh Harga yang Dipersepsikan, Kualitas Layanan, dan Citra Perusahaan terhadap Loyalitas Pelanggan: Studi Kasus di PT. Evergreen Shipping Agency Indonesia Palembang

Purpose: This study is to determine the influence of perceived price, service quality and company image on customer loyalty with customer satisfaction as intervening variable on PT. Evergreen Shipping Agency Indonesia Palembang Methodology: This research uses qualitative data in the form of questionnaire results which are then processed into quantitative data using SmartPLS with 126 people customers of PT. Evergreen Shipping Agency Indonesia Palembang was used as sample Results: The research results show that only service quality and company image influence customer satisfaction and only customer satisfaction and company image have a significant effect on customer loyalty. The corporate image variable has the strongest influence on customer loyalty, while service quality is the variable that has the highest level of significance with the customer satisfaction variable Limitations: The limitation of this study is only focus on perceived price, service quality and company image on customer loyalty with customer satisfaction as intervening variable on PT. Evergreen Shipping Agency Indonesia Palembang Contribution: This research is expected to provide deeper insight into  the  effect of perceived price, service quality, corporate image to customer loyalty with customer satisfaction as intervening variable

Transformation of Consumer’s Coffee Consumption Behaviour in Batam

Purpose: The transformation that has occurred in coffee consumption behavior is inseparable from the development of globalization which makes people behave consumptively. This will result in various changes to coffee consumption behavior in the people of Batam City. This study aims to discover coffee consumption behavior, trends, lifestyles, and preferences, where people have the habit of consuming coffee in dine-in coffee shops. But as it evolved, it turned into a coffee takeaway. Methodology/approach: This research uses a quantitative approach that aims to explore the causes related to changes in coffee consumption behavior. Data collection was carried out by purposive sampling with a total of 100 samples. Results/findings: Based on the analysis, five hypotheses were accepted, and two hypotheses were rejected, namely trends, lifestyles, and preferences that had a positive effect on consumption behavior. Preferences can mediate trends in coffee consumption behaviour, while preferences are not able to mediate the influence between lifestyle and consumption behaviour and there is no influence between lifestyle and coffee consumer preferences. Limitations: This study has limitations in that the transformation of coffee consumer behavior was only conducted in Batam City, so there may be differences of opinion if conducted in other cities due to different demographics, cultures, and lifestyles of the people in those cities. Contribution: The results of this study contribute to a deeper understanding of the dynamics of consumer behavior in consuming coffee, providing practical implications in the retail field of coffee business and valuable insights for academics.

Karakteristik CEO dan Manajemen Laba

Purpose: The aim of this study is to investigate the effect of Chief Executive Officer (CEO) characteristic, containing CEO age, CEO tenure, and CEO gender on the earnings management examined by the discretionary accruals among 42 firms listed on Indonesia Stock Exchange (IDX) for five years in 2018 until 2022. Results/findings: The results show that CEO age has no association with earnings management. CEO tenure has a significant positive association with earnings management, whereas CEO gender has a significant negative association with earnings management. Thus, to minimize earnings management, it is crucial to consider the length of time the CEO has been in their position (tenure). Contribution: The results of this study support both investors and creditors in determining which energy company credit offers to accept. Before making decisions about investments and credit, creditors and investors may take the CEO's traits into account. The CEO's traits may have an impact on the company's earnings management. Managers who are motivated by personal interests control earnings in the financial accounts. Good financial statements serve as the foundation for decisions made by creditors and investors. When earnings management is included, financial statements become unqualified and may cause consumers to be misled when making judgments.

Analisis Peningkatan Kinerja Pegawai Sekretariat Daerah Kabupaten Bintan Dalam Upaya Mewujudkan Tata Kelola Pemerintahan Yang Baik (Good Governance)

Purpose: This research aims to analyze the influence of leadership style, work discipline and HR competency on the performance of Bintan Regency Regional Secretariat employees with job satisfaction as mediation. Results/findings: The results of the study showed that there was a significant and positive influence between the leadership style, work discipline on job satisfaction and employee performance. Meanwhile, competence does not affect job satisfaction but affects employee performance. Job satisfaction cannot moderate the influence of leadership style and HR competence on employee performance, but it can moderate work discipline on employee performance.

Analisis Risiko the Lowest Bid Method dalam Public Procurement di Kementerian Keuangan

Purpose: This study provides a detailed analysis of the advantages and disadvantages of using the lowest bid price method in public tenders. Research methodology: This study uses a quantitative method. This study uses a questionnaire survey, then the data from the questionnaire is analyzed using the Relative Importance Index (RII). This study also analyzes descriptive statistics on construction procurement data. Results: The findings indicate that the lowest bid method has several benefits, including increasing competition and transparency in the selection process. However, there are also some shortcomings that management should understand. Limitations: The study is limited by its focus on cases within the Ministry of Finance in Indonesia and the use of self-reported data from questionnaires, which may differ from practices in other contexts. The data used in this study comes from a certain period of time, so it can’t explain all procurement performance. Contribution: The research contributes to the fields of public construction procurement.

Brand Equity in University: Literature Review

Purpose: A review of the history of university brand equity research is attempted to be given in this paper. Research methodology: Extracts from the Scopus database. Ten publications discussing university brand equity made up the sample, which spanned the years 2000 to 2203. The analysis approach groups articles according to pertinent subjects about institution brand equity. Results: All things considered, the study findings revealed that little study has been done on university brand equity. Limitations: Our research focuses exclusively on scientific articles published in the last 23 years and in the Scopus index. Contribution: Given the dearth of study on brand equity in the service industry, particularly in universities, this could offer researchers a chance to focus on university brand equity, particularly in Indonesia.

Faktor Determinan Earnings Response Coefficient pada Perusahaan Energy

Purpose: This study aimed to determine the influence of the leverage, growth opportunity, and firm size on Earnings Response Coefficient (ERC) on the energy companies listed on the Indonesia Stock Exchange from 2018 to 2022 Methodology/approach: This research approach used quantitative research with descriptive research type. The research sample was determined by purposive sampling method to obtain 47 energy companies listed on the Indonesia Stock Exchange in 2018-2022. The independent variables used in this study are leverage, growth opportunity, and firm size. Earnings Response Coefficient serves as the dependent variable in this research. This study employs panel data with a Fixed Effect Model regression. The data used has passed the classical assumption tests. Results/findings: The study results show that the growth opportunity has a positive and significant influence on the earnings response coefficient. However, the leverage and firm size do not have affect on the the earnings response coefficient. Limitations: This study has limitations as it was conducted only in the energy sector listed on the Indonesia Stock Exchange, with an observation period of five years. The independent variables used are leverage, growth opportunity, and firm size. The Earnings Response Coefficient, as the dependent variable, is measured by regressing unexpected earnings against cumulative abnormal returns. Future research is expected to use other independent variables, such as capital structure, conservatism, and earnings persistence. Contribution: This research can be used for adding knowledge in the financial field, especially for those who want to invest in a company by analyzing the Earnings Response Coefficient, which reflects the market's reaction to the company's earnings. This study contributes by showing that investors pay more attention to a company's growth opportunity when evaluating its earnings. This is because growth opportunity reflect the company's potential to generate profits. Investors are more interested when the company's profits are distributed in the form of dividends. However, investors also do not overlook other factors that could lead to speculation, which may impact the company's earnings.

The Application of Financial Reporting Based on SAK-EMKM and the Utilization of Accounting Information Technology on the Financial Report Quality of UD Neo Cirasa Bakery

Purpose: This study aims to analyze the implementation of SAK-EMKM-based financial statements and the utilization of accounting information technology on the quality of UD Neo Cirasa Bakery's financial reports. Research methodology: This research uses a qualitative descriptive method with interviews, observations, and documentation as instruments. Primary data were obtained from UD Neo Cirasa Bakery’s management staff. Results: The results show that the application of SAK-EMKM is in line with the preparation of financial position and income statements, but has not fully been applied to notes to financial statements due to limited accounting personnel. Limitations: This study is limited to a single case study of UD Neo Cirasa Bakery, which may not be representative of all MSMEs in the industry. The research period was confined to one fiscal year, and the findings are specific to the Indonesian MSME context. Additionally, the study relies heavily on qualitative data from interviews, which may be subject to participant bias and interpretation limitations. Contribution: This research is beneficial for MSMEs in understanding the importance of implementing SAK-EMKM and information technology to improve financial reporting quality.

Pengaruh Manajemen Pengetahuan terhadap Kinerja Organisasi Berdasarkan Balance Scorecard pada Lembaga Pemasyarakatan Wilayah Banten

Purpose: The purpose of this study is to examine the relationship between knowledge management and organizational performance based on balance scorecard method in Banten Correctional Facility Methodology/approach: This study employs a quantitative methodology with focus on data analysis through various statistical tests. Data collected from 188 officials in nine units of Banten Correctional Facility. Results/findings: Knowledge management has a positive and significant effect on organizational performance based on balance scorecard method. Within this context, there are several key factors which enable an organization to stay competitive and innovative such as the application of knowledge creation, knowledge adoption, knowledge adaptation, and knowledge embodiment. Limitations: This research is limited to Banten Correctional Facility, therefore the findings cannot be assumed universally applied to other similar institutions. What’s more, data limitations could affect the analysis subjectively in an effort to provide a better understanding. Contribution: This research has the potential to enrich public understanding by providing valuable insights for all stakeholders involved by highlighting the positive effect of knowledge management and organizational performance being combined through balance scorecard method.

Digital Transformation, Media Attention, and Tax Avoidance: A Study of Indonesian Multinationals

Purpose: The objective of this research is to determine the influence of corporate digital transformation and media attention on tax avoidance practices by multinational corporations (MNC) in Indonesia. Methodology/approach: This quantitative study utilizes panel data regression to examine the influence of corporate digital transformation and media attention on tax avoidance. The sample consists of 97 multinational corporations listed on the Indonesia Stock Exchange. Data was sourced from annual reports and Google News search results, covering the period from 2019 to 2023. Results/findings: Counterintuitively, the findings reveal a positive correlation between corporate digital transformation and tax avoidance, while media attention exerts no significant influence. This suggests that companies are leveraging technology to develop more sophisticated tax planning strategies, maximizing potential tax savings. Meanwhile, media scrutiny appears to be a secondary consideration in corporate tax strategy formulation. Limitations: The study is constrained by its focus on IDX-listed multinational corporations and the exclusion of unprofitable firms. Furthermore, the reliance on Google News for media attention data and the lack of sentiment analysis limit the scope of the findings. Contribution: This research advances the understanding of the complex relationship between digital transformation, media attention, and tax avoidance. By exploring the empirical evidence and offering policy recommendations, this study contributes to both the theoretical and practical dimensions of tax research. Novelty: This study provides a pioneering analysis of the relationship between digital transformation, media attention, and tax avoidance among multinational corporations operating in Indonesia.

Peran Efektivitas Penggunaan Dana pada Hubungan Antara Kinerja Keuangan dan Tingkat Kemandirian Keuangan Rumah Sakit

Purpose: This study examines the impact of financial performance on the level of financial independence of hospitals using the effectiveness of the use of funds as a moderation.Research Methodology: This research uses quantitative methods with secondary data from 28 hospitals from 2021-2023. The hypothesis was tested on panel data with double regression analysis.Results: The test results showed that the profitability and activity ratio had a significant positive influence on the hospital's financial independence level, whereas the liquidity ratio did not significantly influence the hospital's financial independence level. The research also concluded that the effectiveness of the use of funds reinforces the positive influence of the profitability and liquidity ratios on the level of financial independence but weakens the positive relationship between the ratio of activity and the level of financial independence.Limitations: This research only used 3 proxies for the financial performance. It also did not conduct research on service performance due to the limitations of the research data obtained.Contribution: This study is expected to provide information that helps increase hospitals' financial independence so that the hospitals’ objectives can be achieved to the maximum.

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