Sinergi Literasi Keuangan dan Fintech: Meningkatkan Kinerja UMKM melalui Inklusi Keuangan

Published: Jun 12, 2025

Abstract:

Purpose: The purpose of this study is to examine the effect of Financial Literacy and Financial Technology (Fintech) on the performance of MSMEs with Financial Inclusion as a mediator.

Methodology/approach: The research method used in this study was quantitative and descriptive analysis. The sampling technique was carried out by distributing questionnaires to micro, small, and medium enterprises (MSMEs). The test tool used in this study was Partial Least Squares (PLS) with a sample size of one hundred and ten respondents.

Results/findings: The results of the study indicate that Financial Literacy and Financial Technology have no effect on MSME performance. Financial inclusion affects MSME Performance. Financial Inclusion does not serve as a mediating variable in the relationship between financial literacy and MSME performance. Financial Inclusion mediates the influence of Financial Technology on MSME performance.

Conclusions: Although financial technology aims to facilitate financial transactions, the low understanding of this technology can actually be an obstacle for business actors. Thus, the level of financial literacy and understanding of technology are important factors in optimizing the role of financial technology in driving MSME performance.

Limitations: This study was only carried out on micro, small, and medium enterprises (MSMEs) in Lowokwaru District, Malang City, with predetermined criteria.

Contribution: This study can be used as a consideration and reference related to decision making for the progress of growth in culinary Micro, Small and Medium Enterprises (MSMEs) in Malang City.

Keywords:
1. Financial Inclusion
2. Financial Literacy
3. Financial Technology
4. MSMEs
5. Performance
Authors:
1 . Najat Munasib
2 . Fitriyah Fitriyah
How to Cite
Munasib, N., & Fitriyah, F. (2025). Sinergi Literasi Keuangan dan Fintech: Meningkatkan Kinerja UMKM melalui Inklusi Keuangan. Jurnal Akuntansi, Keuangan, Dan Manajemen, 6(3), 727–743. https://doi.org/10.35912/jakman.v6i3.4407

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References

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  1. Abdallah, W., Harraf, A., Ghura, H., & Abrar, M. (2024). Financial literacy and small and medium enterprises performance: the moderating role of financial access. Journal of Financial Reporting and Accounting. Https://doi.org/10.1108/JFRA-06-2024-0337
  2. Albar, K. (2023). The existence of fintech as a financing instrument in improving financial inclusion for MSMEs in Sidayu District. International Journal on Social Science, Economics …, 13(3). Http://www.ijosea.isha.or.id/index.php/ijosea/article/view/404%0Ahttp://www.ijosea.isha.or.id/index.php/ijosea/article/download/404/105
  3. Aliyah, A. H. (2022). Peran Usaha Mikro Kecil dan Menengah (UMKM) untuk Meningkatkan Kesejahteraan Masyarakat. WELFARE Jurnal Ilmu Ekonomi, 3(1), 64–72. Https://doi.org/10.37058/wlfr.v3i1.4719
  4. Anthanasius Fomum, T., & Opperman, P. (2023). Financial inclusion and performance of MSMEs in Eswatini. International Journal of Social Economics, 50(11), 1551–1567. Https://doi.org/10.1108/IJSE-10-2020-0689
  5. Aritonang, M. P., Sadalia, I., & Muluk, C. (2023). The Effect of Financial Literacy and Financial Inclusion on MSMEs Performance (Case Study in MSMEs Assisted by SME & IKM DPW North Sumatra Province). In Proceedings of the 20th International Symposium on Management (INSYMA 2023) (Vol. 057). Atlantis Press International BV. Https://doi.org/10.2991/978-94-6463-008-4
  6. Badan Pusat Statistik. (2024). Pertumbuhan Ekonomi Kota Malang. 05, 1–14. Https://malangkota.go.id/2023/03/01/ekonomi-kota-malang-2022-tertinggi-dalam-dasawarsa-terakhir/
  7. Betari, D. D. P., Puspita, E., & Kurniawan, A. (2023). The Influence of Financial Literacy, Financal Inclusion and Fintech Payment Development on The Performance Of MSMEs in Pare District. Kilisuci International Conference on Economic & Business, 1(1), 208–219.
  8. BI. (2017). Peraturan Anggota Dewan Gubernur Nomor 19/15 /PADG/2017 (pp. 1–8). Https://www.bi.go.id/elicensing/helps/PADG TEKFIN.pdf%0Ahttps://www.bi.go.id/id/fungsi-utama/sistem-pembayaran/ritel/financial-technology/faq.aspx#heading3
  9. Candiya Bongomin, G. O., Munene, J. C., Ntayi, J. M., & Malinga, C. A. (2017). Financial literacy in emerging economies: Do all components matter for financial inclusion of poor households in rural Uganda? Managerial Finance, 43(12), 1310–1331. Https://doi.org/10.1108/MF-04-2017-0117
  10. Candy, C., Robin, R., Sativa, E., Septiana, S., Can, H., & Alice, A. (2022). Fintech in the time of COVID-19: Conceptual Overview. Jurnal Akuntansi, Keuangan, Dan Manajemen, 3(3), 253–262. Https://doi.org/10.35912/jakman.v3i3.1115
  11. Dahrani, D., Saragih, F., & Ritonga, P. (2022). Model Pengelolaan Keuangan Berbasis Literasi Keuangan dan Inklusi Keuangan?: Studi pada UMKM di Kota Binjai. Owner, 6(2), 1509–1518. Https://doi.org/10.33395/owner.v6i2.778
  12. Desmiyawati, D., Susilatri, S., Ramaiyanti, S., & Azlina, N. (2023). IMPROVING THE PERFORMANCE OF MSMEs THROUGH INNOVATION, FINANCIAL LITERACY, AND DIGITALIZATION. Jurnal Riset Akuntansi Kontemporer, 15(2), 151–161. Https://journal.unpas.ac.id/index.php/jrak/article/view/7203
  13. Fakhirin, M. I., Andriana, I., & Thamrin, K. M. H. (2022). Analisa Pembiayaan Fintech terhadap Kinerja UMKM pada UMKM di Kota Palembang. Al-Kharaj?: Jurnal Ekonomi, Keuangan & Bisnis Syariah, 5(5), 1917–1930. Https://doi.org/10.47467/alkharaj.v5i5.2005
  14. Fitriyah, Hermawan, A., & Sudarsono, N. (2023). The Impact Of Financial Literacy, Financial Attitudes And Financial Behaviour On MSMEs Growth. International Journal of Science, Technology & Management, 4(6), 1560–1566. Https://doi.org/10.46729/ijstm.v4i6.979
  15. Gunawan, A., Jufrizen, & Pulungan, D. R. (2023). Improving MSME performance through financial literacy, financial technology, and financial inclusion. International Journal of Applied Economics, Finance and Accounting, 15(1), 39–52. Https://doi.org/10.33094/ijaefa.v15i1.761
  16. Hung, A., Parker, A. M., & Yoong, J. (2011). Defining and Measuring Financial Literacy. SSRN Electronic Journal. Https://doi.org/10.2139/ssrn.1498674
  17. Irman, M. (2022). Financial Inclusion as Mediator in the Relationship of Social Capital and Financial Literacy Towards Business Performance. Jurnal Pendidikan Bisnis Dan Manajemen, 8(1), 25–38. Http://dx.doi.org/10.17977/um003v8i12022p025
  18. Jannah, S. I., Khusnah, H., & Anugraini, M. (2023). Efek Mediasi Penggunaan Financial Technology pada Pengaruh Literasi Keuangan terhadap Inklusi Keuangan. AKUNESA: JurnalAkuntansi Unesa, 12(1), 35–44. Https://doi.org/10.26740/akunesa
  19. Jatimtimes. (2023). Pertumbuhan UMKM Kota Malang 2023.
  20. Khoiriah, N., Yusda, D. D., Oktaria, E. T., & Hairudin, H. (2024). Peran Kredit Usaha Rakyat (KUR) terhadap Perkembangan UMKM (Studi Kasus Bank BRI Unit Kedaton). Jurnal Akuntansi, Keuangan, Dan Manajemen, 5(2), 111–119. Https://doi.org/10.35912/jakman.v5i2.2383
  21. Kusuma, M., Narulitasari, D., & Nurohman, Y. A. (2022). Inklusi Keuangan Dan Literasi Keuangan Terhadap Kinerja Dan Keberlanjutan Umkm Disolo Raya. Among Makarti, 14(2), 62–76. Https://doi.org/10.52353/ama.v14i2.210
  22. Listyaningsih, E., Rahyono, R., Alansori, A., & Mukminin, A. (2024). Financial Literacy, Financial Inclusion, and Financial Statements on Msmes’ Performance and Sustainability With Business Length As a Moderating Variable. Ikonomicheski Izsledvania, 33(1), 108–127.
  23. Lontchi, C. B., Yang, B., & Shuaib, K. M. (2023). Effect of Financial Technology on SMEs Performance in Cameroon amid COVID-19 Recovery: The Mediating Effect of Financial Literacy. Sustainability (Switzerland), 15(3). Https://doi.org/10.3390/su15032171
  24. Lubis, K. S., & Irawati, L. (2022). The Effect of Financial Literacy on Financial and Capital Management on MSME Performance. Asean International Journal of Business, 1(1), 77–85. Https://doi.org/10.54099/aijb.v1i1.66
  25. Lucas, H. C., & Spitler, V. K. (1999). Technology use and performance: A field study of broker workstations. Decision Sciences, 30(2), 291–311. Https://doi.org/10.1111/j.1540-5915.1999.tb01611.x
  26. Mahsuni, A. W., & Wahono, B. (2023). Dampak Pandemi Covid-19 Terhadap Perekonomian Usaha Mikro Kecil Dan Menengah (Umkm) Kripik Singkong Kelurahan Pandanwangi Kecamatan Blimbing Kota Malang. Fair Value?: Jurnal Ilmiah Akuntansi Dan Keuangan, 5(7), 3133–3144. Http://repository.uisu.ac.id/bitstream/123456789/1160/1/Cover%2C Bibliography.pdf
  27. Marissa & Fitriyah (2023). The Influence of Financial Knowledge, Financial Attitude, Financial Behavior on the Growth of MSMEs with Financial Literacy as a Mediation Variable. MEC-J (Management and Economics Journal), 7(3), 233–244. https://doi, S., & Fitriyah, F. (2023). The Influence of Financial Knowledge, Financial Attitude, Financial Behavior on the Growth of MSMEs with Financial Literacy as a Mediation Variable. MEC-J (Management and Economics Journal), 7(3), 233–244. Https://doi.org/10.18860/mec-j.v7i3.24333
  28. Meilani, S. E. R., & Sukmawati, R. A. (2023). Jurnal riset akuntansi dan keuangan. Jurnal Riset Akuntansi Dan Keuangan, 11(3), 605–620. Http://ejournal.upi.edu/index.php/JRAK/article/view/6693/4557
  29. Meldona, Soetjipto, B. E., Utaberta, N., Wardoyo, C., & Hermawan, A. (2023). Innovation capability and risk attitude mediate the effects of knowledge management and financial literacy on MSME performance. Journal of Social Economics Research, 10(4), 194–214. Https://doi.org/10.18488/35.v10i4.3555
  30. Milenia Ariyati, I., Agustina, F., & Miliani T, G. (2022). Pengaruh Literasi Keuangan Terhadap Kinerja Umkm Di Indonesia. Jurnal Ekonomika: Manajemen, Akuntansi, Dan Perbankan Syari’ah, 10(1), 104–118. Https://doi.org/10.24903/je.v10i1.1217
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