Purpose: This research aimed to examine the extent to which the best practice of public service policies utilizing e-government and how much e-government policies need to be enforced in the new normal era. Research methodology: This research used a purposive sampling method. This research is qualitative data where the required data are statements and policies related to community participation in Bandar Lampung city. Results: The results show that many people do not understand e-government policy and its implementation is not optimal. Limitations: This study has limitations in accessing the number of respondents in taking research samples with qualitative techniques through questionnaires and their relationship to document studies. Contribution: This research is expected to be useful in improving public services amid a pandemic and being a consideration for the government in practicing an effective and efficient e-government policy as a form of implementing Best Practice, especially in regions of Indonesia.

Purpose: The purpose of this research is to determine the strategies and obstacle of The Service of Investment and The One Stop Service (DPMPTSP) in increasing the investment in Pekanbaru City. Research methodology: This research used a qualitative method with a descriptive approach. Results: The result of this research is that the strategy of DPMPTSP Pekanbaru city has not been carried out optimally because of the obstacles to the Covid-19 pandemic so that activities have stopped temporarily, but investment continues to increase. Limitations: In this study, the researcher has a lack of informants. The informants are the investors who invest in the Pekanbaru City. Contribution: Theoretically, this research serves as a continuous comparison medium for future research by having the same topic or problem. It can bring up problem-solving models or new ideas in developing government strategies, especially in this research related to investment. Practically, it can evaluate the DPMPTSP of Pekanbaru City and other regional apparatus organizations in terms of implementation and formulation of strategies to achieve goals, especially in the investment sector.

Purpose: Empowerment of the poor carried out by the government is a joint business group (KUBE), which is a family group that is formed, grows and develops on its initiative in carrying out productive economic efforts to increase family income. Meanwhile, after the formation of the Joint Business Group (KUBE) in Banglas Village, there were problems in the implementation of activities that were not optimal, because not all members were involved in every KUBE activity, thus hampering business development. The purpose of this study was to find out how the effectiveness of the implementation of the Joint Business Group (KUBE) in Banglas Village and to find out the obstacles or obstacles. Research Methodology: To be able to answer these problems, the author used a qualitative research method with a descriptive approach. Results: The results of this study find that the effectiveness of the Joint Business Group (KUBE) in Banglas Village, Tebing Tinggi District, Meranti Islands Regency is still less effective and not optimal in its implementation because there are still inhibiting factors, namely conflicts between members which cause KUBE management to not function properly. Some issues such as lack skills and Human Resources (HR), and unfair competition are also found. Limitations: In this study, the authors lack clear information regarding the division of tasks and completeness of data or information regarding the KUBE organization. Contribution: Theoretically, this research serves as a medium of continuous comparison for future research on the same topic or problem. It can bring up problem-solving models or new ideas in the implementation of the KUBE organization to develop managed products to be more attractive and ogled by the market and better known by the wider community.