Jurnal Studi Pemerintahan dan Akuntabilitas

Jurnal Studi Pemerintahan dan Akuntabilitas (Jastaka) is a peer-reviewed scientific journal that publishes critical and original analysis from researchers and academic practitioners about social, politics, and government issues. Jastaka accepts quality manuscripts aiming at advancing theoretical and practical development as well as innovation in the fields of government and accountability.

Current Issue

Jurnal Studi Pemerintahan dan Akuntabilitas (Jastaka) is a peer-reviewed scientific journal that publishes critical and original analysis from researchers and academic practitioners about social, politics, and government issues. Jastaka accepts quality manuscripts aiming at advancing theoretical and practical development as well as innovation in the fields of government and accountability.

Published
2024-09-12

Articles

Analisis Kualitas Pelayanan Publik pada Perusahaan Umum Daerah Air Minum Tirta Yapono Kota Ambon

Purpose: This study aims to explore and analyze the quality of public services provided by Perusahaan Umum Daerah Air Minum (PERUMDAM) Tirta Yapono in Ambon City. Research Methodology: A qualitative descriptive approach was employed, with 10 customers serving as key informants, along with 2 customer relations staff and 1 general affairs head. Data collection focused on understanding service quality based on five key dimensions. Results: The research identified five dimensions of service quality: Tangibles, Reliability, Responsiveness, Assurance, and Empathy. Across these dimensions, several issues were observed, revealing that the services provided have not fully met the quality standards. Many customers perceive the services as suboptimal, highlighting areas that require significant improvement to better meet customer needs. Limitations: The study focuses solely on PERUMDAM Tirta Yapono, which may limit the generalizability of the findings to other regions or sectors. Contribution: This research underscores the need for improvements in the quality of public services within PERUMDAM Tirta Yapono, providing a foundation for developing strategies to enhance customer satisfaction and service delivery standards.

Pengaruh Carbon Emission Disclosure dan Good Corporate Governance terhadap Nilai Perusahaan: Studi Empiris pada Perusahaan Sektor Transportasi dan Logistik yang Terdaftar di Bursa Efek Indonesia Periode 2017-2022

Purpose: This study aims to identify the impact of carbon emission disclosure, independent commissioners, and institutional ownership on firm value. Research methodology: The population used in this study consists of transportation and logistics sector business entities registered on the Indonesia Stock Exchange during the period of 2017-2022, quatitative methods, and SPSS applications. Result: This study concludes that carbon emission disclosure has an effect on firm value. Meanwhile, independent commissioners have no effect on firm value and institutional ownership has an effect on firm value. Limitations: This study identified limitations, specifically in the examination where several business entities were not included in the research sample, resulting in an incomplete sample. Contribution: This study provides empirical evidence that contributes to the literature on the impact of carbon emission disclosures, independent commissioners, and institutional ownership on firm value. Additionally, this study is expected to inform policies related to environmental responsibility in compliance with the Republic of Indonesia Presidential Regulation Number 98 of 2021 on greenhouse gas emission control in national development and OJK Regulation No. 30/SEOJK.04/2016 on corporate obligations to include environmental disclosures in annual reports.

Analisis Penerapan Prinsip – Prinsip Good Governance dalam Pelayanan Publik di Kantor Desa Perboto Kecamatan Kalikajar Kabupaten Wonosobo

Purpose: The purpose of this research is to find out how the procedures for applying the principles of good governance in public services and how the inhibiting and encouraging factors for applying the principles of good governance in public services at the Perboto village office, Wonosobo Regency Research methodology: The research method used is qualitative research methods that try to explain or describe in as much detail as possible the objects and research problems based on the facts obtained in the field. This research uses the following data collection techniques to get primary and secondary data: literature studies, field studies, observations, interviews, and documentation. Results: Based on the results of the survey and discussion regarding the application of the principles of good governance in public services at the Perboto Village Office, Kalikajar Subdistrict, Wonosobo Regency by using an analysis of several principles of good governance consisting of transparency, accountability, rule of law, participation, government responsiveness, strategic vision, application of the principles of strategic vision in public services, government effectiveness and efficiency, justice, and consensus-oriented in solving various problems. Limitation: Limitations or weaknesses in this study lie in the research process or during interviews, researchers realize that in a study there must be something missing and many weaknesses. Contribution: In order to improve understanding and develop knowledge, further efforts are needed to apply the principles of good governance in the lecture environment. This paper is expected to be a recommendation or additional reference for future researchers, especially for those who want to apply the principles of good governance in their studies.

Strategic Tourism Development by the Municipal Government of Baucau, Timor-Leste

Purpose: This study examines the strategic development of tourism undertaken by the Local Government of Baucau Municipality, Timor Leste, with a focus on infrastructure, promotion, destination management, and human resource development. Research methodology: This study uses qualitative methods to collect data through in-depth interviews with local government representatives, tourism industry stakeholders, local communities, and other relevant parties. Additionally, direct observations and document analysis were conducted to gain a comprehensive understanding of the tourism development strategies in the region. Results: The study reveals that the Local Government of Baucau Municipality has implemented several strategies for tourism development. Promotion plays a key role, with the local government using both conventional and social media platforms to enhance the visibility of Baucau’s tourist destinations. Furthermore, human resource development is prioritized with the government providing training and education to improve the quality of service in areas such as customer service, destination management, and tourism business management. This study also highlights the impact of central government budget allocations to the Tourism Department in Baucau, which supports these initiatives. Limitations: The research is limited by the scope of available data, particularly regarding the full impact of tourism initiatives and budget allocations, which may evolve over time. Contribution: This study provides valuable insights into the strategic planning of tourism in Baucau Municipality, emphasizing the importance of a context-specific, comprehensive approach to tourism development. This serves as a reference for future efforts to improve tourism infrastructure, promotion, and human resource management in the region.

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