Studi Ilmu Manajemen dan Organisasi (SIMO) is a scientific publication media that publishes articles in the fields of management and organization. SIMO is dedicated for sharing ideas among academicians, industries, practitioners, and policy-makers. This journal is expected to contribute to the development of science and practice related to management and organization in the future.
Current Issue
Published
2026-01-14
Purpose: This study examines the challenges and outcomes of implementing a Balanced Scorecard (BSc) particularly in the IT industry. By integrating academic research with real-world applications, this research identifies challenges and opportunities in the IT industries, to inform best practices for practitioners.
Methodology/Approach: This research uses a qualitative approach with a case study method at one IT company. Data collection was done through interviews with six informants from various management positions, observation, and literature review. Data analysis used NVivo software to identify patterns and relationships in the interview results and develop a Balanced Scorecard (BSc) framework.
Results/Findings: The study's results identified 11 strategic objectives consisting of 2 strategic in the learning & growth perspective, 3 strategic in the internal business process perspective, 3 strategic in the perspective and 3 strategic in the financial perspective. From these strategic objectives, KPIs, targets and initiatives are also discussed in this study.
Conclusions: The findings indicate that implementing a Balanced Scorecard helps IT companies translate vision and mission into measurable strategic objectives and actionable KPIs. The proposed 11-objective BSc framework (with targets and initiatives) can strengthen strategic alignment, performance monitoring, and decision-making across the four perspectives.
Limitations: This qualitative case study on Company IT has limited generalizability due to its focus on a single company and industry. Data collection via interviews and observations introduces potential researcher/respondent bias.
Contribution: This research developed a Balanced Scorecard (BSc) framework for IT company strategy development. It includes four perspectives, eleven strategic objectives, KPIs with targets and supporting initiatives.
Purpose: This study investigates the effectiveness of the Cheap Market Program initiated by the Trade and Industry Office of Palu City in enhancing the purchasing power of lower-middle-income communities. The program acts as a local government intervention to control the rise in basic commodity prices, especially during festive seasons and economic instability.
Methodology/approach: A qualitative descriptive approach was used, involving data collection through observation, interviews, documentation, and a Likert-scale questionnaire. The instrument was based on Campbell’s five indicators of effectiveness and distributed to 30 program beneficiaries.
Results/findings: The program was found to positively influence household purchasing power, particularly by offering affordable prices and ensuring staple goods availability. 63.3% of respondents rated the program as very effective, and 36.7% as effective. However, implementation challenges remain, including limited stock, long queues, and uneven information dissemination.
Conclusion: The Affordable Market Program in Palu City is effective in improving community purchasing power by providing subsidized essential goods. Despite limitations in coverage and resources, the program delivers meaningful economic benefits and should be sustained with improved targeting and coordination.
Limitations: The study is context-specific to Palu City and involves a limited number of respondents, thus restricting generalizability and statistical inference.
Contribution: The study contributes to the discourse on local government social welfare initiatives by providing empirical evidence of program effectiveness and offering recommendations to improve policy design and implementation.
Purpose: This study aims to evaluate the effectiveness of the Zmijewski Model as an early warning tool for detecting financial distress in retail companies listed on the Indonesia Stock Exchange.
Methodology/approach: The research focuses on 7 companies in the food and staples retailing subsector, using the Zmijewski Model developed in 1984, which includes three financial ratios: current ratio (CR), debt to equity ratio (DER), and return on assets (ROA). The analysis uses annual financial statements, applying a descriptive quantitative approach to calculate and interpret the X-scores.
Results/Findings: The results indicate that the Zmijewski Model accurately predicts financial distress. Companies with positive X-scores are at higher risk of financial problems, while those with positive scores are considered stable.
Conclusions: The Zmijewski Model proves to be an effective tool in identifying early signs of financial distress using basic financial ratios, aiding managers and investors in making better financial decisions.
Limitations: The model does not account for external factors such as market conditions or economic crises, which could impact a company’s financial stability.
Contribution: This study contributes to financial management and accounting by demonstrating how a simple model can be utilized to detect financial distress early, benefiting investors, company managers, auditors, and researchers in the field.
Purpose: This research seeks to analyze how internship experience and participation in organizations affect the job preparedness of students at Universitas Maritim Raja Ali Haji.
Methodology/Approach: The study employed a quantitative method and was conducted at Universitas Maritim Raja Ali Haji. Data were collected through surveys distributed to 50 active students and analyzed using SPSS software version 22.
Results/Findings: The analysis indicates that internship experience has a negative influence, while organizational involvement has a positive relationship with students’ job readiness. However, both variables are statistically insignificant. This is supported by an R² value of 0.073, meaning only 7.3% of the variance in job preparedness is explained by the two factors.
Conclusions: Internship experience and organizational involvement do not significantly affect students’ job readiness. This implies that other influential factors exist beyond the scope of this study and should be examined in future research.
Limitations: The study is limited by a small sample size, the use of only two independent variables, and reliance solely on questionnaire data.
Contribution: The research offers insights for universities and stakeholders in improving higher education policies and internship programs to enhance students’ job preparedness.
Purpose: This study aims to examine the influence of green marketing on consumer purchasing decisions at Starbucks in Palembang.
Methodology/approach: The research was conducted at Starbucks outlets in Palembang, Indonesia, using a quantitative approach and purposive sampling. Data were collected from 175 respondents through questionnaires and analyzed using multiple linear regression with SPSS version 25.
Results/findings: The results show that six out of seven green marketing dimensions namely product, price, place, promotion, process, and physical evidence significantly affect purchasing decisions. The people dimension does not show a significant influence. Simultaneously, all seven dimensions significantly influence purchasing behavior, indicating that consistent implementation of green marketing strategies can strengthen consumer trust and encourage environmentally responsible buying.behavior.
Conclution: Green marketing has a significant role in shaping consumer purchasing decisions, highlighting its potential as an effective strategy for businesses aiming to promote sustainability.
Limitations: This study is limited to one brand and location, which may not fully represent consumer behavior in different regions or with different types of businesses.
Contribution:The study contributes to marketing and sustainability literature by providing empirical evidence on how green marketing strategies impact purchasing decisions in the context of the service industry.
Purpose: This study intends to analyze the relationship between flexible work arrangements and job satisfaction, with a particular focus on examining whether work-related stress mediates this relationship in the context of GrabBike drivers operating in Denpasar.
Methodology/approach: This study adopts a quantitative design with a correlational orientation, where data were gathered through structured survey instruments. The sample consisted of 100 individuals chosen via purposive selection according to predetermined criteria. Data analysis was carried out using SmartPLS version 3.0 by applying the Partial Least Squares–Structural Equation Modeling (PLS-SEM) procedure.
Results/findings: Flexibility in working conditions produces positive and significant outcomes for both satisfaction and stress. Conversely, occupational stress neither shows a significant role in shaping job satisfaction nor acts as a mediator in the relationship with flexibility.
Conclutions: Work flexibility directly increases job satisfaction among GrabBike drivers, without requiring mediation by work stress. Although work flexibility raises work stress levels, stress does not influence job satisfaction nor mediate the interrelation.
Limitations: The study is limited to GrabBike drivers in Denpasar and uses a quantitative approach, which may not fully capture respondents' subjectiveexperiences.
Contribution: Practically, the findings offer insights for online transportation service providers in formulating fair and effective flexible work policies. Theoretically, the study enriches literature on work flexibility, stress, and job satisfaction, particularly among informal workers in Indonesia’s digital economy sector.
Purpose: This research aims to determine the role of BUMDes Mutianggaluku Mandiri in empowering the community in Kalukubula Village.
Methodology/approach: This study used a descriptive qualitative approach and was conducted from March to May 2024 in Kalukubula Village, Sigi Biromaru District. Data were collected through interviews and field observations involving village officials, BUMDes managers, and residents, and were analyzed through data reduction, data display, and conclusion drawing.
Results/findings: Based on the research results, it was found that the various types of businesses managed by BUMDes Mutianggaluku Mandiri are part of an empowerment system, where the aim of empowerment is to help the community become more prosperous.
Conclusion: BUMDes Mutianggaluku Mandiri empowers Kalukubula through local businesses that increase income and jobs. To grow effectively, it needs better training, transparency, and community involvement.
Limitations: This study, limited to Kalukubula, lacks generalizability and in-depth analysis. Limited expertise in BUMDes also hinders optimal management.
Contribution: This study highlights BUMDes’ role in community empowerment through local business management and serves as input for improving its performance and impact.
Purpose: Purpose to identify and analyze the relationship between the variables studied.
Methodology/approach: This study uses quantitative research methods. the sample was taken from this is april consumers who met certain criteria, such as those who actively bought and had a shopping experience at this is april. In this study the sampling used by researchers is non probability sampling. Data collection techniques using questionnaires and interviews.data sources in this study using primary and secondary data.
Results/findings: The results show that discounts and hedonic lifestyle significantly influence impulse buying, with an Adjusted R² of 0.765, indicating that 76.5% of the variation in impulse buying is explained by these variables. Consumer religiosity was found not to moderate the relationship between discounts, hedonic lifestyle, and impulse buying.
Conclusion: The study found that although discounts and hedonic lifestyles trigger impulsive buying, consumer confidence serves as a significant moderator, where higher levels of religiosity can reduce such tendencies, providing important insights for Islamic businesses to manage marketing strategies ethically and responsibly.
Limitations: This study has limitations on the scope of respondents who only include consumers with a certain cultural background and level of religiosity, so the results may not necessarily be generalized to the wider population.
Contribution: This study contributes to enriching the literature on impulsive consumer behavior with a religiosity moderation approach in the context of Islamic business, which is still rarely studied in depth.
Purpose Study: Purpose of this study is to examine how price and product quality influence Indonesian consumers' choices to buy in Qatar.
Methodology/approach: Type of study was a quantitative approach with using survey technique. The sample includes 100 Indonesian respondents in Qatar. The data collected with a questionnaire, and data analysis used the PLS-Structural Equation Modeling.
Results/findings: The study findings showed that, both individually and in combination, product quality and price significantly and positively influence consumer choices to buy (P<0.05). Product quality is the most dominant factor, with a greater contribution than price.
Conclusion: This study concludes that product quality and price significantly and positively influence the purchasing decisions of Indonesian consumers in Qatar on the Ourshopee.com platform. Product quality is the most dominant factor, indicating that reliability, suitability, and durability play a greater role than price in cross-border online shopping decisions.
Limitations: First, the most of respondents were women aged 41–50 years who work as housewives, with nationality of Indonesian residency in Qatar. Second, data collection was conducted on only one e-commerce platform, Ourshopee.com, which does not fully represent consumer behavior across other online shopping platforms.
Contribution: Within of improving product quality and setting competitive prices will be attract to customers. For further research, it is recommended to explore additional variables such as promotions and consumer trust, as well as testing on other e-commerce platforms to increase the generalizability of the results.
Objective: To determine the influence of organizational culture and work environment on organizational commitment with job satisfaction as a mediating variable, along with high turnover rates due to low employee commitment. A quantitative approach was used with path analysis using the SmartPLS 4 statistical application.
Methodology/approach: Quantitative approach was carried out by path analysis using the SmartPLS 4 statistical application. The sample consisted of 156 employees of Hangtuah Coffee and Toastery who were selected by purposive sampling.
Results/findings: Results indicate that organizational culture and work environment positively affect job satisfaction. Culture also directly influences organizational commitment, while the work environment has no significant direct or indirect effect.
Conclusions: Organizational culture and work environment boost job satisfaction, which enhances commitment. Culture directly affects commitment, while the work environment alone does not. Combining supportive culture with a positive work environment is essential to fully engage and retain employees.
Limitations: Data collection is only at one point in time in January 2025, so it is not possible to observe changes in variables over time that could strengthen the results of the study.
Contribution: The research model had high R² and Q² values and low SRMR, indicating good fit and predictive ability. The implications of this study help management in designing strategies to increase loyalty and reduce turnover by strengthening the organization's culture and creating a supportive work environment to increase employee satisfaction and commitment.
Purpose: This study examines how job demands (workload and working hours) influence the work-life balance of early-career Generation Z employees in Indonesia, focusing on the mediating role of work stress.
Methodology/approach: UA quantitative survey was conducted with 212 Gen Z employees (6 months–5 years of experience) across various industries. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS software.
Results/findings: Working hours did not directly affect work-life balance, possibly due to flexible arrangements or effective time management. In contrast, workload significantly disrupted work-life balance. Both working hours and workload increased work-related stress. Stress significantly mediated the relationship between job demands and work-life balance, showing that their negative impact occurs mainly through stress.
Conclusion: Workload and working hours affect work-life balance indirectly through stress. Addressing workplace stress is crucial for sustaining employee well-being and long-term performance.
Limitations: The study is limited by its modest sample size, reliance on self-reported survey data, and data collection within a specific timeframe, which may affect generalizability.
Contribution: The study highlights stress as a key mediator of job demands and work-life balance among Gen Z employees in Indonesia. Findings provide insights for organizations, HR, and policymakers to improve workload management, reduce stress, and enhance well-being and productivity.
Purpose: This study aims to explore how promotion strategies through Instagram can increase consumer purchase intention towards micro, small, and medium enterprises (MSMEs) in Jakarta.
Methodology/approach: This research employs a descriptive qualitative approach. Data were collected through in-depth interviews with eight MSME owners from the food, fashion, and interior design sectors, along with four active Instagram consumers. The data collection techniques included interviews, Instagram account observation, and digital documentation. Data were analyzed using thematic analysis.
Results/findings: The findings indicate that the most effective strategies involve collaboration with micro-influencers, the use of authentic visual content, momentum-based promotion through Instagram Ads, and active consumer interaction via Instagram features such as Stories and Reels. These results align with the Customer Path 5A theory, AIDA model, Electronic Word-of-Mouth, and Brand Engagement concepts, highlighting that strategic, relatable, and timely engagement can significantly enhance brand visibility and consumer loyalty in the digital marketplace.
Conclusion: Instagram is an effective digital promotion channel for MSMEs in Jakarta when strategies combine authentic high-quality visuals, responsive two-way communication, and credible social validation through micro-influencers and customer testimonials. These integrated approaches strengthen engagement and trust, ultimately increasing consumer purchase intention and supporting sustainable digital marketing performance.
Limitations: This study is limited to MSMEs in Jakarta with a small number of respondents, which may not represent all sectors or regions.
Contribution: This research provides practical contributions for MSME actors to optimize digital promotion strategies through Instagram and enriches the literature on social media marketing in the MSME context.
Purpose: This research seeks to explore how attitude and satisfaction serve as mediating variables in the relationship between environmental concern and health consciousness with consumers' intention to purchase.
Research Methodology: This study employed a quantitative methodology and was carried out in Indonesia. It involved 206 participants who had experience in purchasing and using organic skincare products from local brands, including Sensatia Botanical, Skin Dewi, Avoskin, N’Pure, and Runa Beauty. Data was collected through an online questionnaire and analyzed using Structural Equation Modeling (SEM) with the help of SmartPLS software.
Results: The findings indicate that both environmental concern and health consciousness positively and significantly influence attitude and satisfaction. Both psychological factors attitude and satisfaction were found to play a mediating role in the connection between environmental and health awareness and consumers' intentions to repurchase organic skincare products.
Conclusions: Environmental concern and health consciousness significantly influence attitudes and satisfaction, which in turn drive repurchase intention for organic skincare products. These findings highlight the importance of value-based marketing focused on health and environmental sustainability to build consumer loyalty.
Limitations: The study is limited to respondents aged 17–44 years and predominantly from the Kalimantan region. It did not take into account other variables such as green trust or perceived behavioral control.
Contribution: This study contributes to the organic skincare industry, marketers, and academics in understanding the importance of building consumer attitude and satisfaction based on environmental and health values.
Purpose: This study aims to evaluate the financial performance of companies listed in the IDX-MES BUMN 17 index during the 2019–2023 period using the Economic Value Added (EVA) and Market Value Added (MVA) methods. The objective is to provide a comprehensive analysis of the extent to which these companies generate economic and market value for their shareholders.
Methodology/Approach: This quantitative study examines three companies from the IDX-MES BUMN 17 index, selected from a population of 16 companies listed between December 1, 2023, and May 31, 2024. Each company is observed over five consecutive years, yielding a total of 15 data points for analysis.
Results/findings: The results indicate that during 2019–2023 all sampled firms showed weak financial performance based on EVA. Based on MVA, PT WEGE Tbk recorded negative values, while PT PGAS Tbk and PT ANTM Tbk achieved positive MVA.
Conclusion: During 2019–2023, the sampled IDX-MES BUMN 17 firms showed negative EVA, indicating weak economic value creation, while market performance differed—PT WEGE Tbk had negative MVA, whereas PT PGAS Tbk and PT ANTM Tbk recorded positive MVA.
Limitations: Although EVA and MVA offer insights into value creation, they rely on historical accounting data and assumptions, which may not fully capture market dynamics or future prospects of IDX-MES Soe 17 companies from 2019–2023.
Contribution: This study analyzes the financial performance of SOEs on IDX-MES Soe 17 (2019–2023) using EVA and MVA, offering insights into shareholder value creation and capital efficiency.
Purpose: This study aims to examine the influence of employee well-being and workplace facilities on job satisfaction, focusing on how both factors contribute to employee sense of fulfilment at work.
Methodology/approach: Conducted at PT Hutomo Baut Indonesia using a quantitative approach. Data were collected via structured questionnaires and analyzed using SPPS 27 Software, focusing on the variables of employee well-being, work facilities and job satisfaction. The population of 24 employee selected through total sampling.
Results/findings: Both employee well-being and workplace facilities have a significant positive effect on job satisfaction. Well-being enhances motivation and initiative, while adequate facilities reduce stress and improve performance.
Conclusions: This study shows that employee well-being and workplace facilities significantly influence job satisfaction. Well-being increases motivation and engagement while adequate facilities reduce stress and improve performance, creating a more fulfilling work environment. Together, these factors enhance employees’ sense of fulfilment at work. These findings suggest organizations integrate both factors in HR policies.
Limitations: This study limited to two independent variables- employee well-being and workplace facilities, excluding other influential factors such as leadership style, organizational culture or carrier development. The quantitative design also limits deeper exploration of employees’ personal perceptions and experience.
Contribution: This study offers valuable recommendations for PT Hutomo Baut Indonesia and similar organizations to develop more employee-focused and sustainable HR policies.
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