Performance Variable: Influenced by Training, Organizational Culture, and Motivation

https://doi.org/10.35912/sakman.v5i1.3967
Published: Jul 5, 2025

Abstract:

Purpose: This study investigates the impact of training, organizational culture, and motivation on employee performance in a service company, focusing on both their direct and indirect relationships and strategies for improvement. The research utilizes a quantitative survey and multiple linear regression analysis.

Research methodology: This research seeks to examine the influence of training, organizational culture, and motivation on employee performance within a service company. This study also examines the direct and indirect relationship between these variables in improving employee performance.

Results: The study results indicate that training, organizational culture, and motivation significantly affect employee performance, both simultaneously and partially.

Conclusions: Investing is not as complicated as it may seem, and with careful planning, housewives can easily contribute to their family's financial well-being through strategic investment choices.

Limitations: The F test shows that the regression model meets the model suitability criteria, and simultaneously, the three independent variables affect the dependent variable, partially revealing that organizational culture and motivation affect Performance, but training does not.

Contribution: This study contributes to the understanding of how training, organizational culture, and motivation interact to influence employee performance in service companies. It offers practical insights for HR practitioners and management by highlighting that while motivation and culture have a strong direct effect, training alone may require enhancement in design or delivery to be impactful. The findings also support the development of more integrated employee development programs that align organizational values with personal incentives to improve performance outcomes.

Keywords:
1. Job Performance
2. Motivation
3. Organizational Culture
4. Training
Authors:
1 . Aris Budiono
2 . Achmad Husen
3 . Suparno Suparno
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How to Cite
Budiono, A., Husen, A. ., & Suparno , S. . (2025). Performance Variable: Influenced by Training, Organizational Culture, and Motivation. Studi Akuntansi, Keuangan, Dan Manajemen, 5(1), 51–60. https://doi.org/10.35912/sakman.v5i1.3967
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Vol. 5 No. 1 (2025): Juli
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References

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    Bashar, A., Ali, J., Binti Ismail, F., Sharif, Z. M., Hamawandy, N. M., Abubakr, Z. A., Qader, K. S., & Othman, B. (2021). The organizational culture influence as a mediator between training development and employee performance in Iraqi Academic sector: University of Middle Technical. Journal of Contemporary Issues in Business and Government, 27(1), 2021. https://cibg.org.au/1926https://cibg.org.au/1927

    Budiono, A. (2022). Employee performance analysis of Paul Bakery Restaurant in Jakarta during the COVID-19 pandemic by measuring leadership, motivation and compensation through job satisfaction. Turyzm/Tourism, 32(1), 141–157. https://doi.org/10.18778/0867-5856.32.1.07

    Budiono, A., & Fahrizal, I. (2023). Performance Analysis by Organizational Culture and Motivation as Mediation, Influenced by Work Environment and Training. Ilomata International Journal of Management, 4(3), 287–302. https://doi.org/https://doi.org/10.52728/ijjm.v4i3.752 ABSTRACT:

    Dessler, G. (2013). Human resource management (S. Holle (ed.); 13th ed.). Prentice Hall.

    Djastuti, I., Mahfudz, M., Daryono, D., & Lestari, L. (2020). Effect of Training and Job Satisfaction on Employees Performance and Company Performance in Support to Achieve the Internationalization Model of SME’s Competitive Advantage. WSEAS Transactions on Business and Economics, 17(31), 300–305. https://doi.org/10.37394/23207.2020.17.31

    Ero?lu, U., & Kiray, ?. (2020). a Field Study of the Effect of Motivation Factors on Performance of the Salesperson. In Contemporary Studies in Economic and Financial Analysis (Vol. 104, pp. 135–150). https://doi.org/10.1108/S1569-375920200000104009

    Idris, I., Adi, K. R., Soetjipto, B. E., & Supriyanto, A. S. (2020). The mediating role of job satisfaction on compensation, work environment, and employee performance: Evidence from Indonesia. Entrepreneurship and Sustainability Issues, 8(2), 735–750. https://doi.org/10.9770/jesi.2020.8.2(44)

    Jufrizen, Mukmin, Nurmala, D., & Jasin, H. (2021). Effect of Moderation of Work Motivation on the Influence of Organizational Culture On Organizational Commitment and Employee Performance. International Journal of Business Economics (IJBE), 2(2), 86–98. https://doi.org/10.30596/ijbe.v2i2.6710

    Kasmir. (2019). Manajemen Sumber Daya Manusia (5th ed.). Rajawali Pres.

    Kooij, D. T. A. M. (2020). The impact of the Covid-19 pandemic on older workers: The role of self-regulation and organizations. Work, Aging and Retirement, 6(4). https://doi.org/10.1093/workar/waaa018

    Kovaçi, I., & Tahiri, A. (2024). The interconnection between training and job performance in hotel organizations. Quality - Access to Success, 25(199), 19–26. https://doi.org/10.47750/QAS/25.199.03

    Kraai, N., & Mashau, P. (2020). The influence of training content, learning and training transfer on training effectiveness: a case study of board members of non-profit organizations in Gauteng. Entrepreneurship and Sustainability Issues, 8(2), 947–959. https://doi.org/10.9770/jesi.2020.8.2(57)

    Kusuma, A. B., Safria, D., Aprilia, F., Bina, U., Informatika, S., & Culture, W. (2023). Employee Performance Optimization?: Exploring The Impact Of Communication Synergy , Work Culture , And Competency. Jurnal Scientia, 12(4), 902–905. https://seaninstitute.org/infor/index.php/pendidikan/article/view/2060

    Kuswati, Y. (2020). The Effect of Motivation on Employee Performance. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 3(2), 995–1002. https://doi.org/10.33258/birci.v3i2.928

    Laras, T., Jatmiko, B., Susanti, F. E., & Susiati. (2021). The Effect of Work Environment and Compensation on Work Motivation and Performance: A Case Study in Indonesia. Journal of Asian Finance, Economics and Business, 8(5), 1065–1077. https://doi.org/10.13106/jafeb.2021.vol8.no5.1065

    Lolowang, N. L., Troena, E. A., Djazuli, A., & Aisjah, S. (2019). The effect of leadership and organizational culture on employee performance that is educated by motivation (study on the implementation empowerment programs in Jayapura city). Problems and Perspectives in Management, 17(1), 268–277. https://doi.org/10.21511/ppm.17(1).2019.23

    Mahmood, S., Hamid, K. bin A., & Badlishah, S. bin. (2021). The Effect of Human Resource Management Practices on Employee Performance. Turkish Journal of Computer and Mathematics Education, 12(3), 2900–2911. https://doi.org/https://doi.org/10.17762/turcomat.v12i3.1321

    Mangkunegara, A. P. (2017). Manajemen Sumber Daya Manusia Perusahaan (14th ed.). Remaja Rosdakarya.

    Maslow, A. H. (1943). A Theory Of Human Motivation. Psychological Review, 50(4), 370–396. https://www.academia.edu/9415670/A_Theory_of_Human_Motivation_Abraham_H_Maslow_Psychological_Review_Vol_50_No_4_July_1943

    Moldoveanu, M., & Narayandas, D. (2019). The future of leadership development. In Harvard Business Review (Vol. 2019, Issue March-April). https://doi.org/10.4018/978-1-61350-335-5.ch010

    Muhtar, M. H. I., & Wahyuni, S. (2023). The Mediating Role of Job Satisfaction and Organizational Commitment in Influencing Entrepreneurial Orientation, Compensation Structure, Organizational Culture on Employee Performance. European Journal of Business and Management Research, 8(3), 348–352. https://doi.org/10.24018/ejbmr.2023.8.3.1993

    Paais, M., & Pattiruhu, J. R. (2020). Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance. Journal of Asian Finance, Economics and Business, 7(8). https://doi.org/10.13106/JAFEB.2020.VOL7.NO8.577

    Pamungkas, B. C., Brahmasari, I. A., & Ratih, I. A. B. (2023). The Effect Of Transformational Leadership, Organizational Culture, And Management Control System On Employee Performance With Organizational Commitment As The Intervening Variable At CV Makmur Jaya Abadi Surabaya City. Journal of Economics, Finance and Management Studies, 06(01), 429–437. https://doi.org/10.47191/jefms/v6-i1-48

    Pawirosumarto, S., Sarjana, P. K., & Gunawan, R. (2017). The effect of work environment, leadership style, and organizational culture towards job satisfaction and its implication towards employee performance in Parador hotels and resorts, Indonesia. International Journal of Law and Management, 59(6), 1337–1358. https://doi.org/10.1108/IJLMA-10-2016-0085

    Petrova, M., Koval, V., Tepavicharova, M., Zerkal, A., Radchenko, A., & Bondarchuk, N. (2020). The Interaction Between The Human Resources Motivation And The Commitment To The Organization. Journal of Security and Sustainability Issues, 9(3), 897–907. https://doi.org/10.9770/jssi.2020.9.3(15)

    Purwatiningsih. (2022). Pengaruh Pelatihan Dan Motivasi Kerja Terhadap Kinerja Karyawan Outsourcing Pt Cipta Nindita Nusapala. Fair Value: Jurnal Ilmiah Akuntansi Dan Keuangan, 4(6), 2410–2419. https://doi.org/10.32670/fairvalue.v4i6.1102

    Ramadhany, S. R., Taba, M. I., & Umar, F. (2020). The Effect of Training and Job Satisfaction on Employee Engagement and Performance of Millennial Generation Employees of PT Midi Utama Indonesia Tbk in Makassar. International Journal of Innovative Science and Research Technology, 5(6), 566–571. https://doi.org/10.38124/ijisrt20jun288

    Robbins, S. P., & Judge, T. A. (2013). Organizational Behavior (L. Paoli (ed.); 15th ed.). Edinburgh Gate Harlow, Pearson.

    Sapta, I. K. S., Muafi, M., & Setini, N. M. (2021). The Role of Technology, Organizational Culture, and Job Satisfaction in Improving Employee Performance during the Covid-19 Pandemic. Journal of Asian Finance, Economics and Business, 8(1), 495–505. https://doi.org/10.13106/jafeb.2021.vol8.no1.495

    Silitonga, P., & Budiono, A. (2020). Merumuskan Budaya Organisasi dan Peraturan Perusahaan (R. Indra (ed.); 1st ed.). ANDI.

    Sutrisno, E. (2016). Manajemen Sumber Daya Manusia (Jeffry (ed.); 8th ed.). Jakarta, Prenamedia Group.

    Tumi, N. S., Hasan, A. N., & Khalid, J. (2022). Impact of Compensation, Job Enrichment and Enlargement, and Training on Employee Motivation. Business Perspectives and Research, 10(1), 121–139. https://doi.org/10.1177/2278533721995353

    Wirawan. (2015). Evaluasi Kinerja Sumber Daya Manusia (L. Alfiah (ed.); 1st ed.). Salemba empat.

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  2. Bashar, A., Ali, J., Binti Ismail, F., Sharif, Z. M., Hamawandy, N. M., Abubakr, Z. A., Qader, K. S., & Othman, B. (2021). The organizational culture influence as a mediator between training development and employee performance in Iraqi Academic sector: University of Middle Technical. Journal of Contemporary Issues in Business and Government, 27(1), 2021. https://cibg.org.au/1926https://cibg.org.au/1927
  3. Budiono, A. (2022). Employee performance analysis of Paul Bakery Restaurant in Jakarta during the COVID-19 pandemic by measuring leadership, motivation and compensation through job satisfaction. Turyzm/Tourism, 32(1), 141–157. https://doi.org/10.18778/0867-5856.32.1.07
  4. Budiono, A., & Fahrizal, I. (2023). Performance Analysis by Organizational Culture and Motivation as Mediation, Influenced by Work Environment and Training. Ilomata International Journal of Management, 4(3), 287–302. https://doi.org/https://doi.org/10.52728/ijjm.v4i3.752 ABSTRACT:
  5. Dessler, G. (2013). Human resource management (S. Holle (ed.); 13th ed.). Prentice Hall.
  6. Djastuti, I., Mahfudz, M., Daryono, D., & Lestari, L. (2020). Effect of Training and Job Satisfaction on Employees Performance and Company Performance in Support to Achieve the Internationalization Model of SME’s Competitive Advantage. WSEAS Transactions on Business and Economics, 17(31), 300–305. https://doi.org/10.37394/23207.2020.17.31
  7. Ero?lu, U., & Kiray, ?. (2020). a Field Study of the Effect of Motivation Factors on Performance of the Salesperson. In Contemporary Studies in Economic and Financial Analysis (Vol. 104, pp. 135–150). https://doi.org/10.1108/S1569-375920200000104009
  8. Idris, I., Adi, K. R., Soetjipto, B. E., & Supriyanto, A. S. (2020). The mediating role of job satisfaction on compensation, work environment, and employee performance: Evidence from Indonesia. Entrepreneurship and Sustainability Issues, 8(2), 735–750. https://doi.org/10.9770/jesi.2020.8.2(44)
  9. Jufrizen, Mukmin, Nurmala, D., & Jasin, H. (2021). Effect of Moderation of Work Motivation on the Influence of Organizational Culture On Organizational Commitment and Employee Performance. International Journal of Business Economics (IJBE), 2(2), 86–98. https://doi.org/10.30596/ijbe.v2i2.6710
  10. Kasmir. (2019). Manajemen Sumber Daya Manusia (5th ed.). Rajawali Pres.
  11. Kooij, D. T. A. M. (2020). The impact of the Covid-19 pandemic on older workers: The role of self-regulation and organizations. Work, Aging and Retirement, 6(4). https://doi.org/10.1093/workar/waaa018
  12. Kovaçi, I., & Tahiri, A. (2024). The interconnection between training and job performance in hotel organizations. Quality - Access to Success, 25(199), 19–26. https://doi.org/10.47750/QAS/25.199.03
  13. Kraai, N., & Mashau, P. (2020). The influence of training content, learning and training transfer on training effectiveness: a case study of board members of non-profit organizations in Gauteng. Entrepreneurship and Sustainability Issues, 8(2), 947–959. https://doi.org/10.9770/jesi.2020.8.2(57)
  14. Kusuma, A. B., Safria, D., Aprilia, F., Bina, U., Informatika, S., & Culture, W. (2023). Employee Performance Optimization?: Exploring The Impact Of Communication Synergy , Work Culture , And Competency. Jurnal Scientia, 12(4), 902–905. https://seaninstitute.org/infor/index.php/pendidikan/article/view/2060
  15. Kuswati, Y. (2020). The Effect of Motivation on Employee Performance. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 3(2), 995–1002. https://doi.org/10.33258/birci.v3i2.928
  16. Laras, T., Jatmiko, B., Susanti, F. E., & Susiati. (2021). The Effect of Work Environment and Compensation on Work Motivation and Performance: A Case Study in Indonesia. Journal of Asian Finance, Economics and Business, 8(5), 1065–1077. https://doi.org/10.13106/jafeb.2021.vol8.no5.1065
  17. Lolowang, N. L., Troena, E. A., Djazuli, A., & Aisjah, S. (2019). The effect of leadership and organizational culture on employee performance that is educated by motivation (study on the implementation empowerment programs in Jayapura city). Problems and Perspectives in Management, 17(1), 268–277. https://doi.org/10.21511/ppm.17(1).2019.23
  18. Mahmood, S., Hamid, K. bin A., & Badlishah, S. bin. (2021). The Effect of Human Resource Management Practices on Employee Performance. Turkish Journal of Computer and Mathematics Education, 12(3), 2900–2911. https://doi.org/https://doi.org/10.17762/turcomat.v12i3.1321
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  20. Maslow, A. H. (1943). A Theory Of Human Motivation. Psychological Review, 50(4), 370–396. https://www.academia.edu/9415670/A_Theory_of_Human_Motivation_Abraham_H_Maslow_Psychological_Review_Vol_50_No_4_July_1943
  21. Moldoveanu, M., & Narayandas, D. (2019). The future of leadership development. In Harvard Business Review (Vol. 2019, Issue March-April). https://doi.org/10.4018/978-1-61350-335-5.ch010
  22. Muhtar, M. H. I., & Wahyuni, S. (2023). The Mediating Role of Job Satisfaction and Organizational Commitment in Influencing Entrepreneurial Orientation, Compensation Structure, Organizational Culture on Employee Performance. European Journal of Business and Management Research, 8(3), 348–352. https://doi.org/10.24018/ejbmr.2023.8.3.1993
  23. Paais, M., & Pattiruhu, J. R. (2020). Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance. Journal of Asian Finance, Economics and Business, 7(8). https://doi.org/10.13106/JAFEB.2020.VOL7.NO8.577
  24. Pamungkas, B. C., Brahmasari, I. A., & Ratih, I. A. B. (2023). The Effect Of Transformational Leadership, Organizational Culture, And Management Control System On Employee Performance With Organizational Commitment As The Intervening Variable At CV Makmur Jaya Abadi Surabaya City. Journal of Economics, Finance and Management Studies, 06(01), 429–437. https://doi.org/10.47191/jefms/v6-i1-48
  25. Pawirosumarto, S., Sarjana, P. K., & Gunawan, R. (2017). The effect of work environment, leadership style, and organizational culture towards job satisfaction and its implication towards employee performance in Parador hotels and resorts, Indonesia. International Journal of Law and Management, 59(6), 1337–1358. https://doi.org/10.1108/IJLMA-10-2016-0085
  26. Petrova, M., Koval, V., Tepavicharova, M., Zerkal, A., Radchenko, A., & Bondarchuk, N. (2020). The Interaction Between The Human Resources Motivation And The Commitment To The Organization. Journal of Security and Sustainability Issues, 9(3), 897–907. https://doi.org/10.9770/jssi.2020.9.3(15)
  27. Purwatiningsih. (2022). Pengaruh Pelatihan Dan Motivasi Kerja Terhadap Kinerja Karyawan Outsourcing Pt Cipta Nindita Nusapala. Fair Value: Jurnal Ilmiah Akuntansi Dan Keuangan, 4(6), 2410–2419. https://doi.org/10.32670/fairvalue.v4i6.1102
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  30. Sapta, I. K. S., Muafi, M., & Setini, N. M. (2021). The Role of Technology, Organizational Culture, and Job Satisfaction in Improving Employee Performance during the Covid-19 Pandemic. Journal of Asian Finance, Economics and Business, 8(1), 495–505. https://doi.org/10.13106/jafeb.2021.vol8.no1.495
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