The Role of KM on the Relationship Between ERM and CA
Abstract:
Purpose: This study explores the critical role of Knowledge Management (KM) in mediating and moderating the relationship between Enterprise Risk Management (ERM) and Competitive Advantage (CA).
Methodology: This paper synthesizes existing research through a literature review of studies focusing on KM, ERM, and CA.
Result: The research reveals that KM strengthens ERM's ability to manage risk by improving decision-making processes and enhancing organizational responsiveness to risks.
Conclusions: Knowledge Management (KM) strengthens Enterprise Risk Management (ERM) and supports Corporate Advantage (CA) by improving decision-making, fostering innovation, and enhancing adaptability. KM acts as both a moderator and mediator, aligning risk strategies with business goals. As key intangible assets, KM and ERM help firms stay competitive. In high-risk sectors, integrated KM-ERM boosts responsiveness and performance, though challenges like silos and staff gaps require better communication and systems.
Limitations: The study's limitation lies in its review nature, relying on secondary data from existing literature.
Contribution: This study contributes to knowledge management, risk management, and strategic management by providing insights into how organizations can leverage KM to enhance risk management practices and gain a competitive edge. It provides practical recommendations for organizations aiming to integrate KM within their ERM strategies for better decision making and risk handling.
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Abaoud, D. (2019). The Relationship Between Knowledge Management Practices And Enterprise Risk Management In Higher Education: An Action Research. Proceedings of the 27th European Conference on Information Systems (ECIS). Https://aisel.aisnet.org/ecis2019_rp
Ahmed, Md. A., & Rozario, K. P. (2024). Impact of off-balance sheet activities on bank profitability: Evidence from Bangladesh. International Journal of Financial, Accounting, and Management, 6(2), 283–299. Https://doi.org/10.35912/ijfam.v6i2.2510
Alazzabi, W. Y. E., Mustafa, H., & Karage, A. I. (2023). Risk management, top management support, internal audit activities and fraud mitigation. Journal of Financial Crime, 30(2), 569–582. Https://doi.org/10.1108/JFC-11-2019-0147
Arfiansyah, Z. (2021). The Effect Of Enterprise Risk Management, Knowledge Management, And Organizational Culture On Organizational Resilience. International Journal of Contemporary Accounting, 3(2), 93–114. Https://doi.org/10.25105/ijca.v3i2.9227
Aryista Dewi, A., Saraswati, E., Fuad Rahman, A., & Atmini, S. (2024). Moderating role of enterprise risk management in the relationship between sustainability performance and a firm’s competitive advantage. Problems and Perspectives in Management, 22(2), 226–239. Https://doi.org/10.21511/ppm.22(2).2024.18
Bandaly, D., Shanker, L., Kahyaoglu, Y., & Satir, A. (2013). Supply chain risk management-II: A review of operational, financial and integrated approaches. Risk Management, 15(1), 1–31. Https://doi.org/10.1057/rm.2012.8
Cahyani Pangestuti, D., Muktiyanto, A., Geraldina, I., & Darmawan, D. (2024). Optimizing firm performance through contingency factors, enterprise risk management, and intellectual capital in Southeast Asian mining enterprises. Investment Management and Financial Innovations, 21(2), 355–369. Https://doi.org/10.21511/imfi.21(2).2024.29
Chan, J. O. (2014). Integrating Knowledge Management and Relationship Management in an Enterprise Environment. Communications of the IIMA, 9(4). Https://doi.org/10.58729/1941-6687.1120
Davies, M., & Snyder, D. V. (2014). International Transactions in Goods: Global Sales in Comparative Context. In International Transactions in Goods: Global Sales in Comparative Context. Https://doi.org/10.1093/acprof:oso/9780195388183.001.0001
Fallahi, F., Ibenrissoul, A., & EL AMRI, A. (2022). Does Innovation Play a Role in the Relationship Between Corporate Social and Financial Performance? A Systematic Literature Review. International Journal of Financial, Accounting, and Management, 4(3), 315–334. Https://doi.org/10.35912/ijfam.v4i3.1146
Firman, M. S. K., & Khudri, T. M. Y. (2025). Analysis of the internal control system in gas stations. International Journal of Financial, Accounting, and Management, 6(4), 477–493. Https://doi.org/10.35912/ijfam.v6i4.2186
Garba, M., Salleh, F., Hafiz, U. A., & Bakar, N. M. A. (2022). Insurance Literacy, Risk Knowledge Management, Risk-Taking Propensity And Economic Sustainability Among SMEs: The Moderating Effect Of Financial Inclusion. Journal of Social Economics Research, 9(2), 92–110. Https://doi.org/10.18488/35.v9i2.3120
Handijono, A., & Suhatman, Z. (2021). Closed-Loop Knowledge Risk Management in IT Company. Jurnal Informatika Universitas Pamulang, 6(2), 2622–4615. Https://doi.org/10.32493/informatika.v6i2.10479
Heckmann, I., Comes, T., & Nickel, S. (2015). A critical review on supply chain risk - Definition, measure and modeling. Omega (United Kingdom), 52, 119–132. Https://doi.org/10.1016/j.omega.2014.10.004
Huemer, L. (2012). Unchained from the chain: Supply management from a logistics service provider perspective. Journal of Business Research, 65(2), 258–264. Https://doi.org/10.1016/j.jbusres.2011.05.028
King, J. Y., Shun, H. C., & Ching, C. Y. (2020). Establishment and applications of quality management system for service industries. International Journal of Financial, Accounting, and Management, 1(4). Https://doi.org/10.35912/ijfam.v1i4.151
Lam, J. S. L., & Zhang, L. (2014). Enhanced logistics service provider framework for higher integration and efficiency in maritime logistics. International Journal of Logistics Research and Applications, 17(2), 89–113. Https://doi.org/10.1080/13675567.2013.836161
Lam, L., Nguyen, P., Le, N., & Tran, K. (2021). The Relation among Organizational Culture, Knowledge Management, and Innovation Capability: Its Implication for Open Innovation. Journal of Open Innovation: Technology, Market, and Complexity, 7(1), 66. Https://doi.org/10.3390/joitmc7010066
Manab, N. A., & Aziz, N. A. A. (2019). Integrating knowledge management in sustainability risk management practices for company survival. Management Science Letters, 9(4), 585–594. Https://doi.org/10.5267/j.msl.2019.1.004
Mårtensson, M. (2000). A critical review of knowledge management as a management tool. Journal of Knowledge Management, 4(3), 204–216. Https://doi.org/10.1108/13673270010350002
Neef, D. (2005). Managing corporate risk through better knowledge management. In The Learning Organization (Vol. 12, Issue 2, pp. 112–124). Https://doi.org/10.1108/09696470510583502
Nwankpa, J. K., & Datta, P. (2017). Balancing exploration and exploitation of IT resources: The influence of Digital Business Intensity on perceived organizational performance. European Journal of Information Systems, 26(5), 469–488. Https://doi.org/10.1057/s41303-017-0049-y
Ongkosongo, A. D., & Wijayanti, N. (2025). Improve resiliency through operational risk management: Case study in coffee shop ABC. International Journal of Financial, Accounting, and Management, 6(3), 431–443. Https://doi.org/10.35912/ijfam.v6i3.2176
Permatasari, I. (2020). Does corporate governance affect bank risk management? Case study of Indonesian banks. International Trade, Politics and Development, 4(2), 127–139. Https://doi.org/10.1108/ITPD-05-2020-0063
Plessis, M. du. (2019). The role of knowledge management in innovation. Journal of Knowledge Management, 20.
Purnama, C., & Puspitowati, I. (2024). Inovasi Produk sebagai Mediator Knowledge Management terhadap Competitive Advantage Coffee Shop. Jurnal Manajerial Dan Kewirausahaan, 6(3), 663–671. Https://doi.org/10.24912/jmk.v6i3.31599
Rodriguez, E., & Edwards, John. (2014). Knowledge management in support of Enterprise Risk Management. International Journal of Knowledge Management, 10(2), 43–61. Https://doi.org/10.4018/ijkm.2014040104
Rodriguez, E., & Steven Edwards, J. (2009). Knowledge management and enterprise risk management implementation in financial services. Https://www.researchgate.net/publication/41116552
Romanosky, S., & Petrun Sayers, E. L. (2023). Enterprise risk management: how do firms integrate cyber risk? Management Research Review. Https://doi.org/10.1108/MRR-10-2021-0774
Romanosky, S., & Petrun Sayers, E. L. (2024). Enterprise risk management: how do firms integrate cyber risk? Management Research Review, 47(1), 1–17. Https://doi.org/10.1108/MRR-10-2021-0774
Saeidi, P., Saeidi, S. P., Saeidi, S. P., Galarraga Carvajal, M., Villacrés Endara, H., & Armijos, L. (2023). Effect of enterprise risk management on firms’ outcomes with the moderating effect of knowledge management. Foresight. Https://doi.org/10.1108/FS-12-2022-0188
Sumiati, S., Wijayanti, R., & Rani Iswari, H. (2020). Intellectual Capital Exploitation in Investment Opportunity Set Through Risk Premium: Strategy to Increase Company Value. Advances in Economics, Business and Management Research,.
Togok, S., Ruhana Isa, C., & Zainuddin, S. (2014). Operationalising Enterprise Risk Management (ERM) Effectiveness. Journal of Accounting Perspectives, 7, 28–48.
Wong, C. C. (2020). CONCEPTUALISING RISK CULTURE ON ERM IMPLEMENTATION IN CONSTRUCTION COMPANIES. Built Environment Journal, 17(1), 59. Https://doi.org/10.24191/bej.v17i1.5988
Wu, L.-Y. (2006). Resources, dynamic capabilities and performance in a dynamic environment: Perceptions in Taiwanese IT enterprises. Information and Management, 43(4), 447–454. Https://doi.org/10.1016/j.im.2005.11.001
Yuwono, M. A., & Ellitan, L. (2024). Peranan Internal Audit Dalam Proses Evaluasi Risk Governance Divisi Operasional PT Agro. BIP’s JURNAL BISNIS PERSPEKTIF, 16(2), 78–97. Https://doi.org/10.37477/bip.v16i2.515
Yuwono, M. A., & Rachmawati, D. (2023). The Process of Controlling and Monitoring Operational Risk Using COSO ERM at PT. Agro. International Journal of Management, Accounting and Economics, 10(10), 2383–2126. Https://doi.org/10.5281/zenodo.10437649
- Abaoud, D. (2019). The Relationship Between Knowledge Management Practices And Enterprise Risk Management In Higher Education: An Action Research. Proceedings of the 27th European Conference on Information Systems (ECIS). Https://aisel.aisnet.org/ecis2019_rp
- Ahmed, Md. A., & Rozario, K. P. (2024). Impact of off-balance sheet activities on bank profitability: Evidence from Bangladesh. International Journal of Financial, Accounting, and Management, 6(2), 283–299. Https://doi.org/10.35912/ijfam.v6i2.2510
- Alazzabi, W. Y. E., Mustafa, H., & Karage, A. I. (2023). Risk management, top management support, internal audit activities and fraud mitigation. Journal of Financial Crime, 30(2), 569–582. Https://doi.org/10.1108/JFC-11-2019-0147
- Arfiansyah, Z. (2021). The Effect Of Enterprise Risk Management, Knowledge Management, And Organizational Culture On Organizational Resilience. International Journal of Contemporary Accounting, 3(2), 93–114. Https://doi.org/10.25105/ijca.v3i2.9227
- Aryista Dewi, A., Saraswati, E., Fuad Rahman, A., & Atmini, S. (2024). Moderating role of enterprise risk management in the relationship between sustainability performance and a firm’s competitive advantage. Problems and Perspectives in Management, 22(2), 226–239. Https://doi.org/10.21511/ppm.22(2).2024.18
- Bandaly, D., Shanker, L., Kahyaoglu, Y., & Satir, A. (2013). Supply chain risk management-II: A review of operational, financial and integrated approaches. Risk Management, 15(1), 1–31. Https://doi.org/10.1057/rm.2012.8
- Cahyani Pangestuti, D., Muktiyanto, A., Geraldina, I., & Darmawan, D. (2024). Optimizing firm performance through contingency factors, enterprise risk management, and intellectual capital in Southeast Asian mining enterprises. Investment Management and Financial Innovations, 21(2), 355–369. Https://doi.org/10.21511/imfi.21(2).2024.29
- Chan, J. O. (2014). Integrating Knowledge Management and Relationship Management in an Enterprise Environment. Communications of the IIMA, 9(4). Https://doi.org/10.58729/1941-6687.1120
- Davies, M., & Snyder, D. V. (2014). International Transactions in Goods: Global Sales in Comparative Context. In International Transactions in Goods: Global Sales in Comparative Context. Https://doi.org/10.1093/acprof:oso/9780195388183.001.0001
- Fallahi, F., Ibenrissoul, A., & EL AMRI, A. (2022). Does Innovation Play a Role in the Relationship Between Corporate Social and Financial Performance? A Systematic Literature Review. International Journal of Financial, Accounting, and Management, 4(3), 315–334. Https://doi.org/10.35912/ijfam.v4i3.1146
- Firman, M. S. K., & Khudri, T. M. Y. (2025). Analysis of the internal control system in gas stations. International Journal of Financial, Accounting, and Management, 6(4), 477–493. Https://doi.org/10.35912/ijfam.v6i4.2186
- Garba, M., Salleh, F., Hafiz, U. A., & Bakar, N. M. A. (2022). Insurance Literacy, Risk Knowledge Management, Risk-Taking Propensity And Economic Sustainability Among SMEs: The Moderating Effect Of Financial Inclusion. Journal of Social Economics Research, 9(2), 92–110. Https://doi.org/10.18488/35.v9i2.3120
- Handijono, A., & Suhatman, Z. (2021). Closed-Loop Knowledge Risk Management in IT Company. Jurnal Informatika Universitas Pamulang, 6(2), 2622–4615. Https://doi.org/10.32493/informatika.v6i2.10479
- Heckmann, I., Comes, T., & Nickel, S. (2015). A critical review on supply chain risk - Definition, measure and modeling. Omega (United Kingdom), 52, 119–132. Https://doi.org/10.1016/j.omega.2014.10.004
- Huemer, L. (2012). Unchained from the chain: Supply management from a logistics service provider perspective. Journal of Business Research, 65(2), 258–264. Https://doi.org/10.1016/j.jbusres.2011.05.028
- King, J. Y., Shun, H. C., & Ching, C. Y. (2020). Establishment and applications of quality management system for service industries. International Journal of Financial, Accounting, and Management, 1(4). Https://doi.org/10.35912/ijfam.v1i4.151
- Lam, J. S. L., & Zhang, L. (2014). Enhanced logistics service provider framework for higher integration and efficiency in maritime logistics. International Journal of Logistics Research and Applications, 17(2), 89–113. Https://doi.org/10.1080/13675567.2013.836161
- Lam, L., Nguyen, P., Le, N., & Tran, K. (2021). The Relation among Organizational Culture, Knowledge Management, and Innovation Capability: Its Implication for Open Innovation. Journal of Open Innovation: Technology, Market, and Complexity, 7(1), 66. Https://doi.org/10.3390/joitmc7010066
- Manab, N. A., & Aziz, N. A. A. (2019). Integrating knowledge management in sustainability risk management practices for company survival. Management Science Letters, 9(4), 585–594. Https://doi.org/10.5267/j.msl.2019.1.004
- Mårtensson, M. (2000). A critical review of knowledge management as a management tool. Journal of Knowledge Management, 4(3), 204–216. Https://doi.org/10.1108/13673270010350002
- Neef, D. (2005). Managing corporate risk through better knowledge management. In The Learning Organization (Vol. 12, Issue 2, pp. 112–124). Https://doi.org/10.1108/09696470510583502
- Nwankpa, J. K., & Datta, P. (2017). Balancing exploration and exploitation of IT resources: The influence of Digital Business Intensity on perceived organizational performance. European Journal of Information Systems, 26(5), 469–488. Https://doi.org/10.1057/s41303-017-0049-y
- Ongkosongo, A. D., & Wijayanti, N. (2025). Improve resiliency through operational risk management: Case study in coffee shop ABC. International Journal of Financial, Accounting, and Management, 6(3), 431–443. Https://doi.org/10.35912/ijfam.v6i3.2176
- Permatasari, I. (2020). Does corporate governance affect bank risk management? Case study of Indonesian banks. International Trade, Politics and Development, 4(2), 127–139. Https://doi.org/10.1108/ITPD-05-2020-0063
- Plessis, M. du. (2019). The role of knowledge management in innovation. Journal of Knowledge Management, 20.
- Purnama, C., & Puspitowati, I. (2024). Inovasi Produk sebagai Mediator Knowledge Management terhadap Competitive Advantage Coffee Shop. Jurnal Manajerial Dan Kewirausahaan, 6(3), 663–671. Https://doi.org/10.24912/jmk.v6i3.31599
- Rodriguez, E., & Edwards, John. (2014). Knowledge management in support of Enterprise Risk Management. International Journal of Knowledge Management, 10(2), 43–61. Https://doi.org/10.4018/ijkm.2014040104
- Rodriguez, E., & Steven Edwards, J. (2009). Knowledge management and enterprise risk management implementation in financial services. Https://www.researchgate.net/publication/41116552
- Romanosky, S., & Petrun Sayers, E. L. (2023). Enterprise risk management: how do firms integrate cyber risk? Management Research Review. Https://doi.org/10.1108/MRR-10-2021-0774
- Romanosky, S., & Petrun Sayers, E. L. (2024). Enterprise risk management: how do firms integrate cyber risk? Management Research Review, 47(1), 1–17. Https://doi.org/10.1108/MRR-10-2021-0774
- Saeidi, P., Saeidi, S. P., Saeidi, S. P., Galarraga Carvajal, M., Villacrés Endara, H., & Armijos, L. (2023). Effect of enterprise risk management on firms’ outcomes with the moderating effect of knowledge management. Foresight. Https://doi.org/10.1108/FS-12-2022-0188
- Sumiati, S., Wijayanti, R., & Rani Iswari, H. (2020). Intellectual Capital Exploitation in Investment Opportunity Set Through Risk Premium: Strategy to Increase Company Value. Advances in Economics, Business and Management Research,.
- Togok, S., Ruhana Isa, C., & Zainuddin, S. (2014). Operationalising Enterprise Risk Management (ERM) Effectiveness. Journal of Accounting Perspectives, 7, 28–48.
- Wong, C. C. (2020). CONCEPTUALISING RISK CULTURE ON ERM IMPLEMENTATION IN CONSTRUCTION COMPANIES. Built Environment Journal, 17(1), 59. Https://doi.org/10.24191/bej.v17i1.5988
- Wu, L.-Y. (2006). Resources, dynamic capabilities and performance in a dynamic environment: Perceptions in Taiwanese IT enterprises. Information and Management, 43(4), 447–454. Https://doi.org/10.1016/j.im.2005.11.001
- Yuwono, M. A., & Ellitan, L. (2024). Peranan Internal Audit Dalam Proses Evaluasi Risk Governance Divisi Operasional PT Agro. BIP’s JURNAL BISNIS PERSPEKTIF, 16(2), 78–97. Https://doi.org/10.37477/bip.v16i2.515
- Yuwono, M. A., & Rachmawati, D. (2023). The Process of Controlling and Monitoring Operational Risk Using COSO ERM at PT. Agro. International Journal of Management, Accounting and Economics, 10(10), 2383–2126. Https://doi.org/10.5281/zenodo.10437649