Jakman

Article Details

Vol. 7 No. 2 (2026): Maret

Articles

Integration of Training and Retention in Improving Employee Well-being through Competency Mediation in the Banking Sector

S Siti Rohani C Cellina Tan R Ratih Anggraini
31 March 2026 Vol. 7 No. 2 (2026): Maret https://doi.org/10.35912/jakman.v7i2.5825
Abstract

Purpose: This study examined the effects of employee retention, human resource development, and career satisfaction on employee well-being, with competence as a mediating variable. Methodology/approach: This quantitative research used the Partial Least Squares – Structural Equation Modeling (PLS-SEM) method with SmartPLS software. Data were collected via a Likert-scale questionnaire from 277 banking employees in Batam who had participated in training programs.

Results: Employee retention, HR development, and career satisfaction significantly influence competence, which in turn significantly impacts employee well-being. These three independent variables also affect well-being indirectly through competence mediation. The R-square values (0.942 and 0.915) and a goodness-of-fit index of 0.797 demonstrate strong model predictive power.

Conclusions: Improving employee well-being should focus on strengthening employee competence through consistent retention strategies, structured training programs, and clear career development pathways.

Limitations: This study is limited by its focus on employees in the banking sector in Batam, which may not fully represent all industries or regions.

Contributions: This study integrates three key HR factors in a single model and positions competence as a mediator in the banking sector, a topic that has been underexplored in Indonesian settings.

Keywords: Competence Career Satisfaction Employee Retention Employee Well-being Human Resource Development
How to Cite
“
Rohani, S., Tan, C., & Anggraini, R. (2026). Integration of Training and Retention in Improving Employee Well-being through Competency Mediation in the Banking Sector. Jurnal Akuntansi, Keuangan, Dan Manajemen, 7(2), 419–439. https://doi.org/10.35912/jakman.v7i2.5825
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