The Influence of Social Media Influencers on Purchase Intentions for Halal Cosmetic Products in Batam
Abstract:
Purpose: This study aims to examine how social media influencers affect the purchase intentions of Muslim consumers in Batam City toward halal cosmetic products, emphasizing their mediating role in product quality, brand equity, credibility, and information usefulness.
Methodology/approach: A quantitative survey method was used. Data were gathered through an online questionnaire from 308 Muslim women in Batam who had been exposed to halal cosmetic content by beauty influencers. Purposive sampling was applied, and Smart PLS 4 was used for data analysis.
Results/findings: Product quality, brand equity, information credibility, and information usefulness positively influence perceptions of social media influencers. These influencers significantly affect purchase intentions and mediate the relationship between the four antecedent factors and consumers’ intentions to buy.
Conclusions: Social media influencers play a crucial mediating role in shaping Muslim consumers' purchase intentions for halal cosmetics. Strategic collaboration with credible influencers and the promotion of relevant, Sharia-compliant content are essential for effective digital marketing in the halal cosmetic industry.
Limitations: The study focuses only on Muslim women in Batam and uses online surveys, excluding emotional or subjective factors. Other variables like price, packaging, and availability were not analyzed.
Contribution: This study extends the Theory of Planned Behavior in digital marketing and offers practical guidance for halal cosmetic businesses in designing influencer-based strategies.
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- Andreani, F., Gunawan, L., & Haryono, S. (2021). SOCIAL MEDIA INFLUENCER, BRAND AWARENESS, AND PURCHASE DECISION AMONG GENERATION Z IN SURABAYA. Jurnal Manajemen Dan Kewirausahaan, 23(1), 18-26. doi:https://doi.org/10.9744/jmk.23.1.18-26
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- Anggetha, D. A., & Albari, A. (2024). Pengaruh Kualitas Layanan dan Citra Merek terhadap Kepuasan Pelanggan dan Niat Pembelian Sewa Kost di Singgahsini Mamikos. Jurnal Akuntansi, Keuangan, dan Manajemen, 5(4), 543-551. doi:https://doi.org/10.35912/jakman.v5i4.3473
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- Cahyaningrum, N. P., Prasetya, H., & Mustiawan, M. (2025). Storytelling Marketing Communication Dalam Membangun Engagement Pada Nano Influencer Tiktok @Tenscoffeeid. Jurnal Studi Ilmu Sosial dan Politik, 5(1), 101-117. doi:https://doi.org/10.35912/jasispol.v5i1.5004
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- Dhia, M. R., & Melinda, S. (2024). The Influence Of Celebrity Endorser and Brand Image on Purchase Decisions for Somethinc Skincare Products on the Online Shop Platform. Jurnal Relevansi: Ekonomi, Manajemen dan Bisnis, 8(2), 94-100.
- Diarti, Y., & Hesniati, H. (2024). Factors affecting consumers intention in purchasing eco-friendly cosmetic products in Batam City. International Journal of Financial, Accounting, and Management, 6(1), 33-46. doi:https://doi.org/10.35912/ijfam.v6i1.1724
- Dini, Y. I. F., Alvina, J., & Mon, M. D. (2024). The effect of work-life balance as a mediator and job opportunity as moderator on turnover intention among selected corporations in Batam. Jurnal Manajemen dan Pemasaran Jasa, 17(2), 241-260. doi:https://doi.org/10.25105/v17i2.19820
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- Febrian, A., & Fadly, M. (2021). The Impact of Customer Satisfaction with EWOM and Brand Equity on E-Commerce Purchase Intention in Indonesia Moderated by Culture. Binus Business Review, 12(1), 41-51. doi:https://doi.org/10.21512/bbr.v12i1.6419
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- Hair, J. F., Babin, B. J., Anderson, R. E., & Black, W. C. (2018). Multivariate Data Analysis (Vol. 8): Cangage.
- Handayani, R., & Setyaning, A. N. A. (2025). Pengaruh Word of Mouth, Religiusitas, Behavior Control Terhadap Niat Pembelian Obat Halal. Jurnal Akuntansi, Keuangan, dan Manajemen, 6(3), 765-778. doi:https://doi.org/10.35912/jakman.v6i3.4486
- Handjaja, J. E., Triyanti, A. M., Anggraeni, A., & Putti, A. A. (2023). The effects of social media influencers, social media advertising, e-wom, and lifestyle towards purchase intention and brand image as a moderating variable in e-groceries. Jurnal Akuntansi dan Manajemen, 20(2), 89-112.
- Hsu, C.-c., Chen, S.-H., & Feng, X.-c. (2024). Analysis of Product Quality and Customer Satisfaction: A Case Study of the Automotive Parts Industry. International Journal of Financial, Accounting, and Management, 6(2), 245-259. doi:https://doi.org/10.35912/ijfam.v6i2.2153
- Illahi, S. K., & Andarini, S. (2023). Pengaruh Brand Image terhadap Brand Equity melalui Brand Loyalty Provider Telkomsel di Surabaya. Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah, 5(2), 653-663.
- Immanuel, D. M., & HS, A. B. (2021). The impact of using influencer on consumer purchase intention with attitude towards influencer and brand attitude as mediator. Jurnal Aplikasi Manajemen, 19(4), 766 –781-766 –781. doi:https://doi.org/10.21776/ub.jam.2021.019.04.06
- Irrawati, M. D., & Isa, M. (2025). Pengaruh Influencer Marketing dan Live Streaming terhadap Perilaku Pembelian Skintific di Tiktok Shop dengan Niat Pembelian sebagai Variabel Mediasi. Studi Akuntansi, Keuangan, dan Manajemen, 4(2), 275-289. doi:https://doi.org/10.35912/sakman.v4i2.3770
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