Determinan Motivasi, Potensi Berbasis Kompetensi Serta Pelatihan dan Pengembangan terrhadap Kinerja Karyawan yang Dimoderasi Pengalaman Kerja Balai Lelang: Studi Kasus Balai Lelang XYZ
Abstract:
Purpose: To determine the effect of motivation, competency-based potential, training and development simultaneously on employee performance moderated by work experience.
Research methodology: This study uses a quantitative approach, a questionnaire instrument distributed to 198 people at the XYZ auction house.
Results: Motivation, Collective Motivation, Competency-Based Potential, and Training and Development have a significant effect on employee performance. Competency-Based Potential, Training and Development do not have a significant effect on employee performance. The Moderating Role of Work Experience does not moderate the relationship between motivation and performance.
Limitations: This study was conducted at the XYZ auction house. The variables studied are related to motivation, competency-based potential, training and development on performance which is associated with the work experience variable as a moderating variable.
Contribution: Providing practical recommendations to improve employee performance through more effective motivation, competency development, and training and development programs.
Downloads

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Armstrong, M. (2017). Armstrong's Handbook of Performance Manaigement: An Evidence-Based Guide to Delivering High Performance. Kogan Page Publishers.
Bessen, J. E. (2019). AI and jobs: The role of demand. NBER Working Paper.
Bhandari, P. (2023). What Is Quantitative Research? Definition, Uses & Methods. Scribbr.
Bhasin, A., & Bhasin, V. (2020). The art of auction: An overview. International Journail of Management and Humanities (IJMH), 5(2), 105-113.
Bryman, A. (2021). Social Research Methods (6th ed.). Oxford University Press.
Cao, Q., Zhao, H., Yao, J., & Liang, Y. (2021). When lonely employees aire productive: ain intervention study on workplace mindfulness and job autonomy. Current Psychology, 40, 2715–2724.
Chen, T., Hao, S., Ding, K., Feng, X., Li, G., & Liang, X. (2020). The impact of organizational support on employee performance. Employee Relations, 42(1), 166-179.
Chen, Z., Allen, T. D., & Hou, L. (2020). Mindfulness, empathetic concern, and work–family outcomes: A dyadic analysis. Journal of Vocational Behavior, 119, 103402.
Conteh, S.B., & Yuan, Y. (2022). The impact of high performance work system on employee service performance: the role of organizational support and organizational identification. International Journal of Productivity and Performance Management, 71(7), 2841-2864..
Creswell, J. W., & Creswell, J. D. (2023). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Sage Publications.
Demerouti, E., Bakker, AI. B., Nachreiner, F., & Schaufeli, W. B. (2021). The job demands resources model of burnout. Journal of Applied Psychology, 86, 499–512.
Dhar, V. (2016). Data science and prediction. Communications of the ACM.
Eagly, A. H., & Wood, W. (2020). Gender Differences in Social Behavior: A Social-Role Interpretation. In Handbook of Social Psychology (5th ed.). Wiley.
Ertug, G., Zenios, S., & Wu, S. J. (2020). Preparing for the new normal in global supply chains: Lessons from China's experience during the COVID-19 pandemic. Manufacturing & Service Operations Management.
Faeni, D. (2023). SERVQUAL measures: Indonesian government healthcare (BPJS) from a humain resource perspective. Journal of Infrastructure, Policy and Development, 8(2), 2271. http://dx.doi.org/10.24294/jipd.v8i2.2271
Faieni, D. (2024). Green practices and employees’ performance: The mediating roles of green humain resources management policies and knowledge development. Journal of Infrastructure, Policy aind Development, 8(8), 4924. doi: http://dx.doi.org/10.24294/jipd.v8i8.4924
Faeni, DP, Puspitaningtyas Faeni, R., Alden Riyadh, H., & Yuliansyaih, Y. (2023). The COVID-19 pandemic impact on the global tourism industry SMEs: ai human capital development perspective. Review of International Business and Strategy, 33(2), 317–327. https://doi.org/10.1108/RIBS-08-2021-0116Field, A. (2022). Discovering Statistik Using IBM SPSS Statistik. Sage Publications.
Fishta, A., & Backé, E.-M. (2015). Psychosociail stress at work and cardiovascular diseases: An overview of systematic reviews. International Archives of Occupational and Environmental Health, 88, 997–1014.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (3rd ed.). Sage Publications.
Hassabis, D. (2017). Artificial intelligence. Nature.
Hermawan, B. (2022). Pengaruh Lingkungan Kerja terhadap Potensi Berbasis Kompetensi Karyawan di Industri Jasa. Jurnal Manajemen Sumber Daya Manusia, 12(1), 45-58.
Hidayat, A. (2023). Pengaruh Motivasi, Kompetensi, dain Pelatihan dan Pengembangan terhadap Kinerja Karyawan di Industri Manufaktur. Jurnal Manajemen Indonesia, 27(1), 45-56.
Huang, M. H., Rust, R. T., & Xu, Y. (2020). Artificial intelligence in service. Journal of Service Research.
Jain, R., & Sharma, A. (2019). A study on motivation of employees in organization with speciail reference to retail industry. International Journal of Advanced Scientific Research aind Management, 4(9), 21-25.
Jurafsky, D., & Martin, J. H. (2020). Speech and language processing. Pearson.
Lan, L., Ding, Y., Lin, W., & Shao, Z. (2020). Influence of AI adoion on employees' proactive behavior: A self-determination perspective. Journal of Knowledge Management.
Law, J., Chu, S. K. W., & Chan, C. K. Y. (2019). The Role of Work Experience in Shaping Vocational Education Students’ Professional Identity Formation: A Sociocultural Perspective. Journal of Education for Work, 32(1), 31-43.
Luckin, R., Hamilton, M., Frerejean, J., & Carr, A. (2016). AIED in the workplace: What works, what doesn’t, and why. International Journal of Artificial Intelligence in Education.
Meyer, J. P., Morin, AI. J. S., & Wasti, S. A. (2021). Employee Commitment aind Well-Being: A Critical Review, Theoretical Framework and Research Agenda. Journal of Organizational Behavior, 42(4), 490-501.
Miles, M. B., Huberman, A. M., & Saldana, J. (2019). Qualitative Data Analysis: A Methods Sourcebook. Sage Publicaitions.
Noe, R. AI. (2021). Employee training and development. McGraw-Hill Education.
Nurkholis, N. (2021). Pengaruh Gaya Kepemimpinan Terhadap Pengalaman Kerja Karyawan di Industri Manufaktur. Jurnal Manajemen Indonesia, 25(1), 56-68.
Pradana, A. (2020). Pengaruh Pendidikan dan Pelatihan terhadap Potensi Berbasis Kompetensi Karyawan di Sektor Perbankan Indonesia. Jurnal Ilmu Manajemen, 18(2), 78-89.
Prasetyo, B. (2023). Dampak Program Pelatihan dan Pengembangan terhadap Kinerja Karyawan di Perusahaan Manufaktur. Jurnal Manajemen Sumber Daya Manusia, 15(2), 78-92.
Rahardjo, S. (2021). Pengaruh Pengalaman Kerja terhaidap Potensi Berbasis Kompetensi Karyawan di Sektor Manufaktur. Jurnal Manajemen Industri dan Logistik, 14(2), 112-125.
Researcher.Life (2023). What is Quantitative Research? Definition, Methods, Types, aind Examples.
Riyadi, D. (2021). Motivasi Kerja dan Pengaruhnya terhadap Kinerja Karyawan. Jurnal Ilmu Manajemen, 15(2), 123-134.
Robbins, S. P., & Judge, T. A. (2019). Organizational Behavior. Pearson.
Rothwell, W. J., & Kazanas, H. C. (2004). Mastering the instructional design process: A systematic approach. Wiley
Sarstedt, M., Ringle, C. M., & Haiir, J. F. (2019). Partial Least Squares Structural Equation Modeling. In Handbook of Market Research (pp. 1-40). Springer International Publishing.
Saunders, M., Lewis, P., & Thornhill, A. (2019). Research Methods for Business Students (8th ed.).
Schwartz, L. (2018). Artificial Intelligence in Manufacturing. International Journal of Advanced Manufacturing Technology.
Sekaran, U., & Bougie, R. (2019). Research Methods for Business: A Skill-Building Approach (8th ed.). Wiley.
Sood, A., Tiwari, P., & Kumar, R. (2020). Artificial Intelligence in Energy Sector. In Proceedings of the International Conference on Smart Systems and Inventive Technology (ICSSIT 2020).
Spencer, L. M., & Spencer, S. M. (2020). Competence at Work: Models for Superior Performance. John Wiley & Sons.
Sudirman, A., Kusuma, A. F., & Indrawati, I. (2020). Pengaruh Kondisi Kerja Terhadap Pengalaman Kerja Karyawan di Perusahaan XYZ. Jurnal Manajemen Bisnis, 18(2), 134-147.
Suryanto, B., & Darmanto, D. (2023). Peluang Pengembangan dan Pengalaman Kerja: Studi Kasus di Perusahaan Teknologi Informasi di Indonesia. Jurnal Inovasi Bisnis, 11(2), 89-102.
Sutanto, J. (2022). Motivasi Kerja dan Dampaknya terhadap Kinerja Karyawan di Perusahaan Manufaktur. Jurnal Manajemen Bisnis, 25(1), 56-72.2.2. Kinerja
Sutton, R. S., & Barto, A. G. (2018). Reinforcement learning: An introduction. MIT press.
Topol, E. J. (2019). High-performance medicine: The convergence of human and artificial intelligence. Nature Medicine.
Vuong, B.N., Tushar, H., & Hossain, S.F.AI. (2023). The effect of social support on job performance through organizational commitment and innovative work behavior: does innovative climate matter? Asia-Pacific Journal of Business Administration, 15(5), 832-854.
Zheng, Z., Zhao, Y., & Zhan, Z. (2020). Research on Application of Artificial Intelligence Technology in Banking. In Proceedings of the International Conference on Informaition Science and Education (ICISE 2020).
- Armstrong, M. (2017). Armstrong's Handbook of Performance Manaigement: An Evidence-Based Guide to Delivering High Performance. Kogan Page Publishers.
- Bessen, J. E. (2019). AI and jobs: The role of demand. NBER Working Paper.
- Bhandari, P. (2023). What Is Quantitative Research? Definition, Uses & Methods. Scribbr.
- Bhasin, A., & Bhasin, V. (2020). The art of auction: An overview. International Journail of Management and Humanities (IJMH), 5(2), 105-113.
- Bryman, A. (2021). Social Research Methods (6th ed.). Oxford University Press.
- Cao, Q., Zhao, H., Yao, J., & Liang, Y. (2021). When lonely employees aire productive: ain intervention study on workplace mindfulness and job autonomy. Current Psychology, 40, 2715–2724.
- Chen, T., Hao, S., Ding, K., Feng, X., Li, G., & Liang, X. (2020). The impact of organizational support on employee performance. Employee Relations, 42(1), 166-179.
- Chen, Z., Allen, T. D., & Hou, L. (2020). Mindfulness, empathetic concern, and work–family outcomes: A dyadic analysis. Journal of Vocational Behavior, 119, 103402.
- Conteh, S.B., & Yuan, Y. (2022). The impact of high performance work system on employee service performance: the role of organizational support and organizational identification. International Journal of Productivity and Performance Management, 71(7), 2841-2864..
- Creswell, J. W., & Creswell, J. D. (2023). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Sage Publications.
- Demerouti, E., Bakker, AI. B., Nachreiner, F., & Schaufeli, W. B. (2021). The job demands resources model of burnout. Journal of Applied Psychology, 86, 499–512.
- Dhar, V. (2016). Data science and prediction. Communications of the ACM.
- Eagly, A. H., & Wood, W. (2020). Gender Differences in Social Behavior: A Social-Role Interpretation. In Handbook of Social Psychology (5th ed.). Wiley.
- Ertug, G., Zenios, S., & Wu, S. J. (2020). Preparing for the new normal in global supply chains: Lessons from China's experience during the COVID-19 pandemic. Manufacturing & Service Operations Management.
- Faeni, D. (2023). SERVQUAL measures: Indonesian government healthcare (BPJS) from a humain resource perspective. Journal of Infrastructure, Policy and Development, 8(2), 2271. http://dx.doi.org/10.24294/jipd.v8i2.2271
- Faieni, D. (2024). Green practices and employees’ performance: The mediating roles of green humain resources management policies and knowledge development. Journal of Infrastructure, Policy aind Development, 8(8), 4924. doi: http://dx.doi.org/10.24294/jipd.v8i8.4924
- Faeni, DP, Puspitaningtyas Faeni, R., Alden Riyadh, H., & Yuliansyaih, Y. (2023). The COVID-19 pandemic impact on the global tourism industry SMEs: ai human capital development perspective. Review of International Business and Strategy, 33(2), 317–327. https://doi.org/10.1108/RIBS-08-2021-0116Field, A. (2022). Discovering Statistik Using IBM SPSS Statistik. Sage Publications.
- Fishta, A., & Backé, E.-M. (2015). Psychosociail stress at work and cardiovascular diseases: An overview of systematic reviews. International Archives of Occupational and Environmental Health, 88, 997–1014.
- Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (3rd ed.). Sage Publications.
- Hassabis, D. (2017). Artificial intelligence. Nature.
- Hermawan, B. (2022). Pengaruh Lingkungan Kerja terhadap Potensi Berbasis Kompetensi Karyawan di Industri Jasa. Jurnal Manajemen Sumber Daya Manusia, 12(1), 45-58.
- Hidayat, A. (2023). Pengaruh Motivasi, Kompetensi, dain Pelatihan dan Pengembangan terhadap Kinerja Karyawan di Industri Manufaktur. Jurnal Manajemen Indonesia, 27(1), 45-56.
- Huang, M. H., Rust, R. T., & Xu, Y. (2020). Artificial intelligence in service. Journal of Service Research.
- Jain, R., & Sharma, A. (2019). A study on motivation of employees in organization with speciail reference to retail industry. International Journal of Advanced Scientific Research aind Management, 4(9), 21-25.
- Jurafsky, D., & Martin, J. H. (2020). Speech and language processing. Pearson.
- Lan, L., Ding, Y., Lin, W., & Shao, Z. (2020). Influence of AI adoion on employees' proactive behavior: A self-determination perspective. Journal of Knowledge Management.
- Law, J., Chu, S. K. W., & Chan, C. K. Y. (2019). The Role of Work Experience in Shaping Vocational Education Students’ Professional Identity Formation: A Sociocultural Perspective. Journal of Education for Work, 32(1), 31-43.
- Luckin, R., Hamilton, M., Frerejean, J., & Carr, A. (2016). AIED in the workplace: What works, what doesn’t, and why. International Journal of Artificial Intelligence in Education.
- Meyer, J. P., Morin, AI. J. S., & Wasti, S. A. (2021). Employee Commitment aind Well-Being: A Critical Review, Theoretical Framework and Research Agenda. Journal of Organizational Behavior, 42(4), 490-501.
- Miles, M. B., Huberman, A. M., & Saldana, J. (2019). Qualitative Data Analysis: A Methods Sourcebook. Sage Publicaitions.
- Noe, R. AI. (2021). Employee training and development. McGraw-Hill Education.
- Nurkholis, N. (2021). Pengaruh Gaya Kepemimpinan Terhadap Pengalaman Kerja Karyawan di Industri Manufaktur. Jurnal Manajemen Indonesia, 25(1), 56-68.
- Pradana, A. (2020). Pengaruh Pendidikan dan Pelatihan terhadap Potensi Berbasis Kompetensi Karyawan di Sektor Perbankan Indonesia. Jurnal Ilmu Manajemen, 18(2), 78-89.
- Prasetyo, B. (2023). Dampak Program Pelatihan dan Pengembangan terhadap Kinerja Karyawan di Perusahaan Manufaktur. Jurnal Manajemen Sumber Daya Manusia, 15(2), 78-92.
- Rahardjo, S. (2021). Pengaruh Pengalaman Kerja terhaidap Potensi Berbasis Kompetensi Karyawan di Sektor Manufaktur. Jurnal Manajemen Industri dan Logistik, 14(2), 112-125.
- Researcher.Life (2023). What is Quantitative Research? Definition, Methods, Types, aind Examples.
- Riyadi, D. (2021). Motivasi Kerja dan Pengaruhnya terhadap Kinerja Karyawan. Jurnal Ilmu Manajemen, 15(2), 123-134.
- Robbins, S. P., & Judge, T. A. (2019). Organizational Behavior. Pearson.
- Rothwell, W. J., & Kazanas, H. C. (2004). Mastering the instructional design process: A systematic approach. Wiley
- Sarstedt, M., Ringle, C. M., & Haiir, J. F. (2019). Partial Least Squares Structural Equation Modeling. In Handbook of Market Research (pp. 1-40). Springer International Publishing.
- Saunders, M., Lewis, P., & Thornhill, A. (2019). Research Methods for Business Students (8th ed.).
- Schwartz, L. (2018). Artificial Intelligence in Manufacturing. International Journal of Advanced Manufacturing Technology.
- Sekaran, U., & Bougie, R. (2019). Research Methods for Business: A Skill-Building Approach (8th ed.). Wiley.
- Sood, A., Tiwari, P., & Kumar, R. (2020). Artificial Intelligence in Energy Sector. In Proceedings of the International Conference on Smart Systems and Inventive Technology (ICSSIT 2020).
- Spencer, L. M., & Spencer, S. M. (2020). Competence at Work: Models for Superior Performance. John Wiley & Sons.
- Sudirman, A., Kusuma, A. F., & Indrawati, I. (2020). Pengaruh Kondisi Kerja Terhadap Pengalaman Kerja Karyawan di Perusahaan XYZ. Jurnal Manajemen Bisnis, 18(2), 134-147.
- Suryanto, B., & Darmanto, D. (2023). Peluang Pengembangan dan Pengalaman Kerja: Studi Kasus di Perusahaan Teknologi Informasi di Indonesia. Jurnal Inovasi Bisnis, 11(2), 89-102.
- Sutanto, J. (2022). Motivasi Kerja dan Dampaknya terhadap Kinerja Karyawan di Perusahaan Manufaktur. Jurnal Manajemen Bisnis, 25(1), 56-72.2.2. Kinerja \
- Sutton, R. S., & Barto, A. G. (2018). Reinforcement learning: An introduction. MIT press.
- Topol, E. J. (2019). High-performance medicine: The convergence of human and artificial intelligence. Nature Medicine.
- Vuong, B.N., Tushar, H., & Hossain, S.F.AI. (2023). The effect of social support on job performance through organizational commitment and innovative work behavior: does innovative climate matter? Asia-Pacific Journal of Business Administration, 15(5), 832-854.
- Zheng, Z., Zhao, Y., & Zhan, Z. (2020). Research on Application of Artificial Intelligence Technology in Banking. In Proceedings of the International Conference on Informaition Science and Education (ICISE 2020).