Studi Ilmu Manajemen dan Organisasi

Balancing Work Ethics and Non-Financial Compensation Enhancing Employee Productivity

2025-11-17T13:36:47+07:00

Purpose: This study investigates the impact of work ethics and non-financial compensation on employee productivity at Perusahaan Umum Daerah Bank Perkreditan Rakyat (PERUMDA BPR) Majalengka, addressing the scarcity of empirical evidence regarding behavioral and non-monetary determinants influencing productivity in public-sector banking.

Methodology/approach: A quantitative approach was used, with a survey conducted using questionnaires. The sample consisted of 50 employees, and the data were analyzed using multiple linear regression to determine the impact of work ethics and non-financial compensation on productivity.

Results/findings: Both work ethics (? = 0.319; t = 2.258; p = 0.029) and non-financial compensation (? = 0.575; t = 2.515; p = 0.015) had positive and significant effects on employee productivity. The model accounted for 31% of the variance (R² = 0.310), and the overall regression was statistically significant (F = 10.534; p < 0.001). These findings demonstrate that both predictors significantly improved productivity. However, the substantial unexplained variance indicates the existence of additional organizational factors that were not addressed in this study.

Conclusions: Improving non-monetary rewards and strengthening employees' work ethics can boost productivity, although these elements represent only part of a broader performance system..

Limitations: This study is limited to a single institution and self-reported data; future research should include additional variables and mixed-method approaches.

Contributions: This study highlights the role of work ethics and non-financial compensation in boosting employee productivity in the banking sector, offering insights for organizations to improve performance through effective policies and rewards.

Balanced Scorecard Design for More Ensuring the Achievement of the Vision, Mission and Strategic Objectives of it Company

2025-02-19T08:17:26+07:00

Purpose: This study examines the challenges and outcomes of implementing a Balanced Scorecard (BSc) particularly in the IT industry. By integrating academic research with real-world applications, this research identifies challenges and opportunities in the IT industries, to inform best practices for practitioners.

Methodology/Approach: This research uses a qualitative approach with a case study method at one IT company. Data collection was done through interviews with six informants from various management positions, observation, and literature review. Data analysis used NVivo software to identify patterns and relationships in the interview results and develop a Balanced Scorecard (BSc) framework.

Results/Findings: The study's results identified 11 strategic objectives consisting of 2 strategic in the learning & growth perspective, 3 strategic in the internal business process perspective, 3 strategic in the perspective and 3 strategic in the financial perspective. From these strategic objectives, KPIs, targets and initiatives are also discussed in this study.

Conclusions: The findings indicate that implementing a Balanced Scorecard helps IT companies translate vision and mission into measurable strategic objectives and actionable KPIs. The proposed 11-objective BSc framework (with targets and initiatives) can strengthen strategic alignment, performance monitoring, and decision-making across the four perspectives.

Limitations: This qualitative case study on Company IT has limited generalizability due to its focus on a single company and industry. Data collection via interviews and observations introduces potential researcher/respondent bias.

Contribution: This research developed a Balanced Scorecard (BSc) framework for IT company strategy development. It includes four perspectives, eleven strategic objectives, KPIs with targets and supporting initiatives.

The Effect of Internship Experience and Organizational Involvement on Students’ Work Readiness

2025-06-26T09:01:05+07:00

Purpose: This research seeks to analyze how internship experience and participation in organizations affect the job preparedness of students at Universitas Maritim Raja Ali Haji.

Methodology/Approach: The study employed a quantitative method and was conducted at Universitas Maritim Raja Ali Haji. Data were collected through surveys distributed to 50 active students and analyzed using SPSS software version 22.

Results/Findings: The analysis indicates that internship experience has a negative influence, while organizational involvement has a positive relationship with students’ job readiness. However, both variables are statistically insignificant. This is supported by an R² value of 0.073, meaning only 7.3% of the variance in job preparedness is explained by the two factors.

Conclusions: Internship experience and organizational involvement do not significantly affect students’ job readiness. This implies that other influential factors exist beyond the scope of this study and should be examined in future research.

Limitations: The study is limited by a small sample size, the use of only two independent variables, and reliance solely on questionnaire data.

Contribution: The research offers insights for universities and stakeholders in improving higher education policies and internship programs to enhance students’ job preparedness.

The Effectiveness of the Affordable Market Program in Improving Community Purchasing Power in Palu City

2025-06-30T09:42:40+07:00

Purpose: This study investigates the effectiveness of the Cheap Market Program initiated by the Trade and Industry Office of Palu City in enhancing the purchasing power of lower-middle-income communities. The program acts as a local government intervention to control the rise in basic commodity prices, especially during festive seasons and economic instability.

Methodology/approach: A qualitative descriptive approach was used, involving data collection through observation, interviews, documentation, and a Likert-scale questionnaire. The instrument was based on Campbell’s five indicators of effectiveness and distributed to 30 program beneficiaries.

Results/findings: The program was found to positively influence household purchasing power, particularly by offering affordable prices and ensuring staple goods availability. 63.3% of respondents rated the program as very effective, and 36.7% as effective. However, implementation challenges remain, including limited stock, long queues, and uneven information dissemination.

Conclusion: The Affordable Market Program in Palu City is effective in improving community purchasing power by providing subsidized essential goods. Despite limitations in coverage and resources, the program delivers meaningful economic benefits and should be sustained with improved targeting and coordination.

Limitations: The study is context-specific to Palu City and involves a limited number of respondents, thus restricting generalizability and statistical inference.

Contribution: The study contributes to the discourse on local government social welfare initiatives by providing empirical evidence of program effectiveness and offering recommendations to improve policy design and implementation.

The Influence of Green Marketing on Starbucks Purchase Decisions in Palembang

2025-06-26T10:47:00+07:00

Purpose: This study aims to examine the influence of green marketing on consumer purchasing decisions at Starbucks in Palembang.

Methodology/approach: The research was conducted at Starbucks outlets in Palembang, Indonesia, using a quantitative approach and purposive sampling. Data were collected from 175 respondents through questionnaires and analyzed using multiple linear regression with SPSS version 25.

Results/findings: The results show that six out of seven green marketing dimensions namely product, price, place, promotion, process, and physical evidence significantly affect purchasing decisions. The people dimension does not show a significant influence. Simultaneously, all seven dimensions significantly influence purchasing behavior, indicating that consistent implementation of green marketing strategies can strengthen consumer trust and encourage environmentally responsible buying.behavior.

Conclution: Green marketing has a significant role in shaping consumer purchasing decisions, highlighting its potential as an effective strategy for businesses aiming to promote sustainability.

Limitations: This study is limited to one brand and location, which may not fully represent consumer behavior in different regions or with different types of businesses.

Contribution:The study contributes to marketing and sustainability literature by providing empirical evidence on how green marketing strategies impact purchasing decisions in the context of the service industry.

The Influence of Employee Welfare and Workplace Facilities on Employee Job Satisfaction

2025-08-05T02:45:18+07:00

Purpose: This study aims to examine the influence of employee well-being and workplace facilities on job satisfaction, focusing on how both factors contribute to employee sense of fulfilment at work.

Methodology/approach: Conducted at PT Hutomo Baut Indonesia using a quantitative approach. Data were collected via structured questionnaires and analyzed using SPPS 27 Software, focusing on the variables of employee well-being, work facilities and job satisfaction. The population of 24 employee selected through total sampling.

Results/findings: Both employee well-being and workplace facilities have a significant positive effect on job satisfaction. Well-being enhances motivation and initiative, while adequate facilities reduce stress and improve performance.

Conclusions: This study shows that employee well-being and workplace facilities significantly influence job satisfaction. Well-being increases motivation and engagement while adequate facilities reduce stress and improve performance, creating a more fulfilling work environment. Together, these factors enhance employees’ sense of fulfilment at work. These findings suggest organizations integrate both factors in HR policies.

Limitations: This study limited to two independent variables- employee well-being and workplace facilities, excluding other influential factors such as leadership style, organizational culture or carrier development. The quantitative design also limits deeper exploration of employees’ personal perceptions and experience.

Contribution: This study offers valuable recommendations for PT Hutomo Baut Indonesia and similar organizations to develop more employee-focused and sustainable HR policies.

Service Quality, Promotion, and Brand Trust on ShopeeFood Customer Loyalty in Badung Regency

2025-08-20T13:15:48+07:00

Purpose: Research seeks to analyze how Service Quality, Promotional efforts, and Brand Trust influence consumer retention toward ShopeeFood delivery services in Badung Regency.

Methodology/approach: Study took place in Badung Regency using a survey involving 150 randomly chosen participants. Information was obtained via questionnaires that included respondent profiles and the studied factors. The gathered information was processed through statistical techniques software assess validity, reliability, as well as both joint and individual influences of these factors on consumer loyalty.

Results/findings: The results show that overall, Service Quality, Promotional activities, and trust in the brand exert a significant and favorable influence on user retention when utilizing ShopeeFood services in Badung Regency. Each factor likewise demonstrates an individual positive impact on consumer commitment, emphasizing their role in strengthening loyalty.

Conclutions: Service Quality, Promotion, and Brand Trust are key factors that service providers, like ShopeeFood, should focus on to increase customer loyalty in Badung Regency.

Limitations: Scope regarding this study involves confined toward Badung Regency and relies on quantitative survey responses, making the results less applicable to different areas.

Contribution: This research provides valuable insights for food delivery service providers and academics in the management field, particularly in understanding the critical factors influencing customer loyalty. The results serve as a basis for developing marketing strategies and improving Service Quality within the food delivery industry in Indonesia.

Conceptual Review of Artificial Intelligence Over Reliance: Opportunities and Challenges for Employee Competencies

2025-06-04T16:43:53+07:00

Purpose: This study aims to conceptually examine the phenomenon of AI over-reliance and its impact on employee competence in the digital era, particularly in human resource management.

Research Methodology: A Systematic Literature Review (SLR) was conducted using 15 scientific articles selected for their relevance to AI over-reliance and human resource competencies.

Results: The findings revealed that over-reliance on AI stems from four main factors: the perception of AI as a neutral authority, low AI literacy, automation bias that fosters excessive trust in technology, and system designs that discourage reflective user engagement. These factors contribute to reduced cognitive abilities, such as critical thinking and independent judgment, while diminishing human involvement in decision making. Furthermore, over-reliance on AI raises concerns about job displacement anxiety and promotes deskilling across sectors.

Conclusions: Overreliance on AI challenges employee competence and decision-making capacity, necessitating strategic responses in system design, digital literacy enhancement, and human-AI collaboration frameworks.

Limitations: This conceptual study is based solely on a literature review, limiting its empirical generalizability and contextual depth.

Contributions: This study contributes to a deeper understanding of AI over-reliance and its implications for human resource management. This study offers insights for organizations to mitigate the negative effects of AI while leveraging it to enhance employee competence.

The Influence of Work Discipline and Leadership Style on Employee Performance Through Work Motivation

2025-06-24T08:53:14+07:00

Purpose: This study aims to examine the effect of work discipline and leadership style on employee performance at PT. Kalimutu Mitra Perkasa, with work motivation as a mediating (intervening) variable. This study seeks to understand both the direct and indirect relationships between these variables to support the improvement of human resource strategies in the company.

Methodology: This study used a quantitative approach. Data were collected using a structured questionnaire distributed to 45 employees. The study applied Structural Equation Modeling (SEM) with Partial Least Squares (PLS).

Result: Work discipline has a positive and significant effect on employee performance, Work discipline also positively and significantly influences work motivation, Leadership style significantly and positively affects employee performance and work motivation, work motivation significantly affects employee performance. These findings confirm that work discipline and leadership style directly influence employee performance and indirectly through work motivation.

Conclusions: Work discipline and leadership style significantly influence employee performance, with work motivation serving as an intervening variable that strengthens this relationship. Enhancing motivation through appropriate leadership and employee appreciation can drive better performance.

Limitations: The study is limited by its small sample size (45 respondents) and focuses only on one company, which may limit the generalizability of the findings to other organizations and industries.

Contributions: This study contributes to the field of human resource management, particularly in understanding how internal organizational factors (discipline and leadership) affect employee performance directly and indirectly through motivation. This study offers practical recommendations for managers and HR practitioners seeking to improve employee outcomes.

Financial Performance Analysis of IDX-MES BUMN 17 Companies Using the EVA and MVA Methods

2025-06-20T09:01:13+07:00

Purpose: This study aims to evaluate the financial performance of companies listed in the IDX-MES BUMN 17 index during the 2019–2023 period using the Economic Value Added (EVA) and Market Value Added (MVA) methods. The objective is to provide a comprehensive analysis of the extent to which these companies generate economic and market value for their shareholders.

Methodology/Approach: This quantitative study examines three companies from the IDX-MES BUMN 17 index, selected from a population of 16 companies listed between December 1, 2023, and May 31, 2024. Each company is observed over five consecutive years, yielding a total of 15 data points for analysis.

Results/findings: The results indicate that during 2019–2023 all sampled firms showed weak financial performance based on EVA. Based on MVA, PT WEGE Tbk recorded negative values, while PT PGAS Tbk and PT ANTM Tbk achieved positive MVA.

Conclusion: During 2019–2023, the sampled IDX-MES BUMN 17 firms showed negative EVA, indicating weak economic value creation, while market performance differed—PT WEGE Tbk had negative MVA, whereas PT PGAS Tbk and PT ANTM Tbk recorded positive MVA.

Limitations: Although EVA and MVA offer insights into value creation, they rely on historical accounting data and assumptions, which may not fully capture market dynamics or future prospects of IDX-MES Soe 17 companies from 2019–2023.

Contribution: This study analyzes the financial performance of SOEs on IDX-MES Soe 17 (2019–2023) using EVA and MVA, offering insights into shareholder value creation and capital efficiency.

The Influence of Organizational Culture and Self-Efficacy on Employee Performance with Work Motivation

2025-07-22T00:54:38+07:00

Purpose: This study aimed to assess the impact of self-efficacy and organizational culture on employee performance using work motivation.

Methodology/approach: This study used a quantitative approach. The verification and descriptive aspects of this study were its defining features. Data were acquired through extensive literature searches and empirical field research.

Results: This study illustrates the connection between improved employee performance, a robust organizational culture, elevated self-efficacy, and a keen interest in their roles. Employee performance is meaningfully impacted by organizational culture and self-efficacy, both directly and indirectly, via the mediating effect of work motivation.

Conclusions: Work motivation is how organizational culture and self-efficacy affect employee performance.

Limitations: The research results can only be extended to the workforce of PT. Ahli Elektrik Indonesia. Respondents may unintentionally develop subjective prejudices due to the way questionnaires are administered. The influence of other external factors that may affect employee performance was not considered in this study.

Contributions: The staff of PT. Ahli Elektrik Indonesia were the focus of this study. Additionally, this study adds to the body of knowledge about employee performance research and attempts to identify the elements that influence employee performance at PT. Ahli Elektrik Indonesia that deserve attention.

Digital Promotion Strategies through Instagram to Drive Consumer Purchase Intention in MSMEs

2025-08-15T14:26:38+07:00

Purpose: This study aims to explore how promotion strategies through Instagram can increase consumer purchase intention towards micro, small, and medium enterprises (MSMEs) in Jakarta.

Methodology/approach: This research employs a descriptive qualitative approach. Data were collected through in-depth interviews with eight MSME owners from the food, fashion, and interior design sectors, along with four active Instagram consumers. The data collection techniques included interviews, Instagram account observation, and digital documentation. Data were analyzed using thematic analysis.

Results/findings: The findings indicate that the most effective strategies involve collaboration with micro-influencers, the use of authentic visual content, momentum-based promotion through Instagram Ads, and active consumer interaction via Instagram features such as Stories and Reels. These results align with the Customer Path 5A theory, AIDA model, Electronic Word-of-Mouth, and Brand Engagement concepts, highlighting that strategic, relatable, and timely engagement can significantly enhance brand visibility and consumer loyalty in the digital marketplace.

Conclusion: Instagram is an effective digital promotion channel for MSMEs in Jakarta when strategies combine authentic high-quality visuals, responsive two-way communication, and credible social validation through micro-influencers and customer testimonials. These integrated approaches strengthen engagement and trust, ultimately increasing consumer purchase intention and supporting sustainable digital marketing performance.

Limitations: This study is limited to MSMEs in Jakarta with a small number of respondents, which may not represent all sectors or regions.

Contribution: This research provides practical contributions for MSME actors to optimize digital promotion strategies through Instagram and enriches the literature on social media marketing in the MSME context.

Leadership Strategies in Resolving Organizational Conflicts

2025-03-18T14:41:28+07:00

Purpose: This study aims to formulate a new theory on leadership strategies for overcoming organizational conflicts, based on established theories of leadership strategy and organizational conflict.

Methodology/approach: This research used a qualitative approach with a literature review. Data collection techniques involved document analysis of journal articles and internet sources. Data validity was ensured through the triangulation of sources.

Results: Leadership strategy focuses on planning, decision-making, and motivating people to achieve organizational goals while remembering that leaders must stay adaptive and innovative. Organizational conflicts often arise from differences in resource allocation and goals. Resolving conflict requires empowering human resources through methods such as focus group discussions, job rotation, dismissal, and collaboration, depending on the impact on performance.

Limitations: The research findings cannot be generalized to all organizations and offer limited discussion of contextual dynamics, such as culture, structure, and external factors that influence the success of leadership strategies in resolving conflicts.

Contributions: This study formulates a new theory on leadership strategies for resolving organizational conflicts by integrating two major theories. The findings expand the understanding of a leader's role in planning, decision-making, motivation, and inspiration in managing organizational conflicts effectively.

Contributions: This research develops a new leadership theory for resolving organizational conflicts by integrating leadership, planning, and adaptive strategies, including focus group discussions, job rotation, and collaboration.

Compensation, Work-Life Balance, and Job Satisfaction Influencing Retention of Generation Z

2025-06-12T11:13:11+07:00

Purpose: The research in this study aims to examine the effects of compensation and work-life balance on employee retention among Generation Z, with job satisfaction as a mediating variable.

Methodology: The research employed a quantitative design by distributing structured questionnaires to Generation Z employees working in Indonesia’s private trade sector. A total of 200 valid responses were collected through random sampling. Data were analysed using Structural Equation Modeling (SEM) with the support of SmartPLS version 4 to assess both the measurement and structural models.

Results: The findings reveal that Generation Z employees in Indonesia consider compensation and a dynamic work-life balance to be crucial factors in shaping job satisfaction and retention. This suggests that organizations should balance financial rewards with supportive work-life policies to retain young talent effectively.

Conclusion: The conclusion this study delivers shows that compensation supports job satisfaction but does not necessarily ensure employee retention, whereas work-life balance has a stronger influence on Generation Z’s commitment. Integrating both provides guidance for HRM and supports the Indonesia Emas 2045 vision.

Contribution: This study contributes to the literature on human resource management and generational workforce behavior, while providing practical strategies for retaining Generation Z employees in support of Indonesia Emas 2045.

Limitation: This study is limited by its sample size of 200 respondents from the private trade sector, which may not fully represent the broader population of Generation Z employees in Indonesia.

Digital Transformation of Balista Sushi through BPMN and SWOT Analysis

2025-06-17T13:49:39+07:00

Purpose: The culinary business continues to grow rapidly in Bandung, with increasing competition and high customer expectations. This research aims to analyze the business development strategy of Balista Sushi & Tea throught Business Process Model and Notation (BPMN) and SWOT analysis. The focus is on operational efficiency and marketing strategy in order to support digital transformation efforts in small and medium enterprises (SMEs).

Methodology/approach: This study employs a descriptive qualitative approach through interviews, observations, and questionnaires with six managerial team members at Balista, and uses BPMN to model business processes while proposing Accurate ERP as a digital solution for inventory management issues.

Results/findings: The research indicates that Balista is positioned in Quadrant I of the SWOT matrix, reflecting strong internal strengths and favorable growth opportunities. However, its inventory, purchasing, and sales processes remain manual and fragmented, and the implementation of Accurate ERP is expected to enhance integration, efficiency, and data-driven decision-making.

Conclusions: This research concludes that the integration of BPMN, SWOT, and ERP in the digital transformation process can significantly improve operational efficiency and marketing competitiveness for SMEs in the culinary sector.

Limitations: The study is limited to one Balista branch (Kota Baru Parahyangan) and a limited number of internal respondents, which

may not reflect the overall operational conditions across all branch.

Contributions: This study contributes to digital transformation literature in culinary SMEs by proposing an integrated framework that combines BPMN, SWOT, GAP analysis, and Accurate ERP to improve operational efficiency and marketing competitiveness in Indonesian SMEs.

Effects of Working Hours and Workload on Work-Life Balance Via Stress

2025-07-02T15:37:14+07:00

Purpose: This study examines how job demands (workload and working hours) influence the work-life balance of early-career Generation Z employees in Indonesia, focusing on the mediating role of work stress.

Methodology/approach: UA quantitative survey was conducted with 212 Gen Z employees (6 months–5 years of experience) across various industries. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS software.

Results/findings: Working hours did not directly affect work-life balance, possibly due to flexible arrangements or effective time management. In contrast, workload significantly disrupted work-life balance. Both working hours and workload increased work-related stress. Stress significantly mediated the relationship between job demands and work-life balance, showing that their negative impact occurs mainly through stress.

Conclusion: Workload and working hours affect work-life balance indirectly through stress. Addressing workplace stress is crucial for sustaining employee well-being and long-term performance.

Limitations: The study is limited by its modest sample size, reliance on self-reported survey data, and data collection within a specific timeframe, which may affect generalizability.

Contribution: The study highlights stress as a key mediator of job demands and work-life balance among Gen Z employees in Indonesia. Findings provide insights for organizations, HR, and policymakers to improve workload management, reduce stress, and enhance well-being and productivity.

The Adaption Green Label on Sustainable Hotel Booking Intention in Indonesia

2025-09-03T08:07:44+07:00

Purpose: This study examines the influence of green risk perception, green trust, and environmental awareness on online hotel booking intentions in Indonesia. It also explores whether environmental awareness moderates the relationship between green risk perception and booking intention.

Methods: A quantitative approach was applied using a survey distributed via social media platforms. A purposive sampling method targeted respondents who had stayed at eco-friendly hotels at least once in the past year. Data from 180 valid responses were analyzed using Structural Equation Modeling (SEM) with SPSS and AMOS to test validity, reliability, and hypothesis relationships.

Results: The findings show that green risk perception has a significant positive effect on green trust, and green trust significantly influences online booking intention. In contrast, green risk perception does not significantly affect booking intention, and environmental awareness does not moderate this relationship.

Conclusions: The results indicate that trust in hotels’ environmental commitments is more influential in shaping online booking intentions than risk perception or awareness levels. Other practical factors, such as convenience and ease of access, may play a stronger role in consumer decision-making.

Limitations: The study is limited by its non-probability sampling approach and the specific focus on eco-friendly hotels in Indonesia, which restricts the generalizability to broader populations or international contexts.

Contributions: This study contributes to the literature on green consumer behavior by clarifying the distinct roles of trust, risk, and awareness in online booking decisions. It provides insights for hotel managers to prioritize transparency and trust-building in sustainability communication strategies.

Analysis of PKN STAN Public Service Agency Innovations to Increase Non-Tax State Revenue

2025-10-06T14:05:27+07:00

Purpose: This study aims to analyze the innovations implemented by Politeknik Keuangan Negara STAN (PKN STAN) as a Public Service Agency to increase Non-Tax State Revenue.

Methodology/Approach: This research uses a qualitative descriptive approach at PKN STAN, a higher education institution under the Ministry of Finance of the Republic of Indonesia with Public Service Agency status. Data were collected through interviews and were supported by official reports, documents, and regulations.

Results/Findings: PKN STAN has implemented several innovations, including (1) collaborations in non-regular education with ministries, local governments, and international partners; (2) training programs using multipemda and multimitra schemes in partnership with universities, BLUs, BUMDs, and private companies; (3) consultancy and academic studies for public and private entities; and (4) public courses such as Tax Brevet A/B. These initiatives diversified income sources, reduced dependence on student admission fees (SPMB), and strengthened the Non-Tax State Revenue contributions.

Limitations: This study was limited to one institution and used qualitative data, which may limit generalization. Detailed financial outcomes and long-term partner impacts were not analyzed in depth.

Contributions: This study enriches the discussion on innovation and public financial management within BLUs. It offers insights for policymakers and higher education institutions to develop sustainable income diversification and innovation strategies.

Conclusions: PKN STAN’s Public Service Agency status enables flexibility in resource management and fosters innovation to enhance Non-Tax State Revenue. Through partnerships, new training models, and academic service expansion, the institution exemplifies how innovation can support financial sustainability in public education. Ongoing evaluations and cross-institutional comparisons are recommended to strengthen best practices.

Organic Repurchase Intention: Role of Attitude and Consumer Satisfaction

2025-06-24T07:33:16+07:00

Purpose: This research seeks to explore how attitude and satisfaction serve as mediating variables in the relationship between environmental concern and health consciousness with consumers' intention to purchase.

Research Methodology: This study employed a quantitative methodology and was carried out in Indonesia. It involved 206 participants who had experience in purchasing and using organic skincare products from local brands, including Sensatia Botanical, Skin Dewi, Avoskin, N’Pure, and Runa Beauty. Data was collected through an online questionnaire and analyzed using Structural Equation Modeling (SEM) with the help of SmartPLS software.

Results: The findings indicate that both environmental concern and health consciousness positively and significantly influence attitude and satisfaction. Both psychological factors attitude and satisfaction were found to play a mediating role in the connection between environmental and health awareness and consumers' intentions to repurchase organic skincare products.

Conclusions: Environmental concern and health consciousness significantly influence attitudes and satisfaction, which in turn drive repurchase intention for organic skincare products. These findings highlight the importance of value-based marketing focused on health and environmental sustainability to build consumer loyalty.

Limitations: The study is limited to respondents aged 17–44 years and predominantly from the Kalimantan region. It did not take into account other variables such as green trust or perceived behavioral control.

Contribution: This study contributes to the organic skincare industry, marketers, and academics in understanding the importance of building consumer attitude and satisfaction based on environmental and health values.

Commitment Battles Gen Z Turnover: Fueled by Development and Satisfaction to Stay

2025-06-23T11:49:17+07:00

Purpose: This study aims to provide growing body organizations develop effective retention strategies for Gen Z workers by identifying key drivers of turnover intentions in Indonesia.

Methodology/approach: A quantitative approach was adopted, collecting data from 246 Gen Z employees via an online Google Forms questionnaire. Purposive sampling was used to target relevant respondents. Data were analyzed using SmartPLS 4 to assess the validity, significance, and explanatory power of both measurement and structural models.

Results/findings: Employee commitment emerged as the strongest predictor of reduced turnover intention. Career development and job satisfaction positively influenced commitment, while job satisfaction also directly reduced turnover. The model explained 75.8% of the variance in turnover intention, demonstrating strong reliability and predictive power.

Conclusions: Retention of Gen Z employees is driven by commitment fostered through career development, job satisfaction, fair treatment, meaningful work, and work-life balance highlighting the need for supportive, inclusive, and empowering work environments.

Limitations: Findings are limited by the focus on Indonesian Gen Z employees, which may affect generalizability, and the cross-sectional design, which restricts causal inferences over time.

Contribution: The study bridges theory and practice by confirming the mediating role of commitment in retention, offering HR professionals actionable strategies to retain Gen Z talent in developing economies.

Technology-Based Career Development Model for Improving Teacher and Employee Retention

2025-07-16T06:07:11+07:00

Purpose: This study aims to develop an integrated technology-based career development model and analyze its effectiveness in enhancing retention, motivation, and performance among teachers and employees in a private educational institution in Jakarta. The core objective is to address challenges posed by manual and non-transparent HR systems that undermine employee loyalty and productivity.

Methodology/Approach: A qualitative case study was conducted at a private educational institution in Jakarta. Data were collected through in-depth interviews with nine purposively selected participants, including the HR Manager, principals, and teachers, as well as from policy documents and performance records. Data were analyzed using thematic, SWOT, and gap analyses, with validity ensured through triangulation of sources, methods, and theories.

Results/Findings: The manual performance evaluation system lowers motivation and retention, while a proposed digital assessment model with LMS aims to address these gaps.

Conclusions: The study introduces a conceptual and practical model for career development through digital tools to enhance motivation, retention, and job satisfaction. By aligning digital HR strategies with employee needs, the model offers actionable insights for institutions undergoing digital transformation.

Limitations: As a single-case study, the findings are context-specific and lack generalizability. The model remains conceptual and requires further validation through large-scale implementation and quantitative monitoring.

Contributions: This study contributes empirically to HRM literature, particularly in education, by providing a framework for designing technology-based career development models and offering practical strategies to transition from manual to integrated digital HR systems.

Impact Of Product Quality And Price On Online Marketplace Consumer Purchase Decisions

2025-07-27T09:01:48+07:00

Purpose Study: Purpose of this study is to examine how price and product quality influence Indonesian consumers' choices to buy in Qatar.

Methodology/approach: Type of study was a quantitative approach with using survey technique. The sample includes 100 Indonesian respondents in Qatar. The data collected with a questionnaire, and data analysis used the PLS-Structural Equation Modeling.

Results/findings: The study findings showed that, both individually and in combination, product quality and price significantly and positively influence consumer choices to buy (P<0.05). Product quality is the most dominant factor, with a greater contribution than price.

Conclusion: This study concludes that product quality and price significantly and positively influence the purchasing decisions of Indonesian consumers in Qatar on the Ourshopee.com platform. Product quality is the most dominant factor, indicating that reliability, suitability, and durability play a greater role than price in cross-border online shopping decisions.

Limitations: First, the most of respondents were women aged 41–50 years who work as housewives, with nationality of Indonesian residency in Qatar. Second, data collection was conducted on only one e-commerce platform, Ourshopee.com, which does not fully represent consumer behavior across other online shopping platforms.

Contribution: Within of improving product quality and setting competitive prices will be attract to customers. For further research, it is recommended to explore additional variables such as promotions and consumer trust, as well as testing on other e-commerce platforms to increase the generalizability of the results.

Implementation of Traditional Market Management Policy at Inpres Manonda Market, Palu City

2025-08-20T11:38:02+07:00

Purpose: This study aims to explain the implementation of traditional market management policy at Inpres Manonda Market, Palu City.

Methodology/Approach: A descriptive qualitative approach was applied, with research conducted at the Department of Trade and Industry of Palu City. Data were collected through observation, interviews, and documentation, and analyzed through data reduction, data display, and conclusion drawing.

Results/Findings: The study found that policy implementation still faces challenges, especially in market order and cleanliness. Despite coordination with Satpol PP, the Armed Forces, and the Transportation Agency, many vendors continue selling on the roadside, causing congestion. Cleanliness remains suboptimal due to garbage accumulation and lack of trash bins. Supporting factors include officer commitment and agency collaboration, while barriers are limited skilled personnel and inadequate infrastructure.

Conclusion: The implementation of the Inpres Manonda Market management policy has not been fully effective. Strong institutional support exists, but weaknesses in infrastructure and human resources hinder optimal results. Addressing these gaps is crucial for better governance and sustainable local economic development.

Limitations: The study is limited to one market, so findings are not representative of all traditional markets in Palu City. The qualitative method also relies heavily on perceptions and observations.

Contribution: This study provides empirical evidence on barriers and supporting factors in policy implementation, offering practical input for local governments and theoretical insight into the interaction of institutional support and infrastructure readiness.

The Role of Village-Owned Enterprises (BUMDes) in Empowering the Community of Kalukubula Village

2025-06-11T08:28:35+07:00

Purpose: This research aims to determine the role of BUMDes Mutianggaluku Mandiri in empowering the community in Kalukubula Village.

Methodology/approach: This study used a descriptive qualitative approach and was conducted from March to May 2024 in Kalukubula Village, Sigi Biromaru District. Data were collected through interviews and field observations involving village officials, BUMDes managers, and residents, and were analyzed through data reduction, data display, and conclusion drawing.

Results/findings: Based on the research results, it was found that the various types of businesses managed by BUMDes Mutianggaluku Mandiri are part of an empowerment system, where the aim of empowerment is to help the community become more prosperous.

Conclusion: BUMDes Mutianggaluku Mandiri empowers Kalukubula through local businesses that increase income and jobs. To grow effectively, it needs better training, transparency, and community involvement.

Limitations: This study, limited to Kalukubula, lacks generalizability and in-depth analysis. Limited expertise in BUMDes also hinders optimal management.

Contribution: This study highlights BUMDes’ role in community empowerment through local business management and serves as input for improving its performance and impact.

The Effect of Organizational Culture and Work Environment on Organizational Commitment through Job Satisfaction

2025-06-23T11:07:23+07:00

Objective: To determine the influence of organizational culture and work environment on organizational commitment with job satisfaction as a mediating variable, along with high turnover rates due to low employee commitment. A quantitative approach was used with path analysis using the SmartPLS 4 statistical application.

Methodology/approach: Quantitative approach was carried out by path analysis using the SmartPLS 4 statistical application. The sample consisted of 156 employees of Hangtuah Coffee and Toastery who were selected by purposive sampling.

Results/findings: Results indicate that organizational culture and work environment positively affect job satisfaction. Culture also directly influences organizational commitment, while the work environment has no significant direct or indirect effect.

Conclusions: Organizational culture and work environment boost job satisfaction, which enhances commitment. Culture directly affects commitment, while the work environment alone does not. Combining supportive culture with a positive work environment is essential to fully engage and retain employees.

Limitations: Data collection is only at one point in time in January 2025, so it is not possible to observe changes in variables over time that could strengthen the results of the study.

Contribution: The research model had high R² and Q² values and low SRMR, indicating good fit and predictive ability. The implications of this study help management in designing strategies to increase loyalty and reduce turnover by strengthening the organization's culture and creating a supportive work environment to increase employee satisfaction and commitment.

Consumer Religiosity as a Moderator of the Determinants of Impulse Buying: Discounts and Hedonic Lifestyle

2025-06-20T08:32:17+07:00

Purpose: Purpose to identify and analyze the relationship between the variables studied.

Methodology/approach: This study uses quantitative research methods. the sample was taken from this is april consumers who met certain criteria, such as those who actively bought and had a shopping experience at this is april. In this study the sampling used by researchers is non probability sampling. Data collection techniques using questionnaires and interviews.data sources in this study using primary and secondary data.

Results/findings: The results show that discounts and hedonic lifestyle significantly influence impulse buying, with an Adjusted R² of 0.765, indicating that 76.5% of the variation in impulse buying is explained by these variables. Consumer religiosity was found not to moderate the relationship between discounts, hedonic lifestyle, and impulse buying.

Conclusion: The study found that although discounts and hedonic lifestyles trigger impulsive buying, consumer confidence serves as a significant moderator, where higher levels of religiosity can reduce such tendencies, providing important insights for Islamic businesses to manage marketing strategies ethically and responsibly.

Limitations: This study has limitations on the scope of respondents who only include consumers with a certain cultural background and level of religiosity, so the results may not necessarily be generalized to the wider population.

Contribution: This study contributes to enriching the literature on impulsive consumer behavior with a religiosity moderation approach in the context of Islamic business, which is still rarely studied in depth.

The Zmijewski Model as an Early Indicator of Financial Distress in Retail Companies Listed on the Indonesia Stock Exchange

2025-07-01T13:34:51+07:00

Purpose: This study aims to evaluate the effectiveness of the Zmijewski Model as an early warning tool for detecting financial distress in retail companies listed on the Indonesia Stock Exchange.

Methodology/approach: The research focuses on 7 companies in the food and staples retailing subsector, using the Zmijewski Model developed in 1984, which includes three financial ratios: current ratio (CR), debt to equity ratio (DER), and return on assets (ROA). The analysis uses annual financial statements, applying a descriptive quantitative approach to calculate and interpret the X-scores.

Results/Findings: The results indicate that the Zmijewski Model accurately predicts financial distress. Companies with positive X-scores are at higher risk of financial problems, while those with positive scores are considered stable.

Conclusions: The Zmijewski Model proves to be an effective tool in identifying early signs of financial distress using basic financial ratios, aiding managers and investors in making better financial decisions.

Limitations: The model does not account for external factors such as market conditions or economic crises, which could impact a company’s financial stability.

Contribution: This study contributes to financial management and accounting by demonstrating how a simple model can be utilized to detect financial distress early, benefiting investors, company managers, auditors, and researchers in the field.

The Influence of Work Flexibility on Job Satisfaction with Work Stress as a Mediating Variable

2025-08-14T08:48:19+07:00

Purpose: This study intends to analyze the relationship between flexible work arrangements and job satisfaction, with a particular focus on examining whether work-related stress mediates this relationship in the context of GrabBike drivers operating in Denpasar.

Methodology/approach: This study adopts a quantitative design with a correlational orientation, where data were gathered through structured survey instruments. The sample consisted of 100 individuals chosen via purposive selection according to predetermined criteria. Data analysis was carried out using SmartPLS version 3.0 by applying the Partial Least Squares–Structural Equation Modeling (PLS-SEM) procedure.

Results/findings: Flexibility in working conditions produces positive and significant outcomes for both satisfaction and stress. Conversely, occupational stress neither shows a significant role in shaping job satisfaction nor acts as a mediator in the relationship with flexibility.

Conclutions: Work flexibility directly increases job satisfaction among GrabBike drivers, without requiring mediation by work stress. Although work flexibility raises work stress levels, stress does not influence job satisfaction nor mediate the interrelation.

Limitations: The study is limited to GrabBike drivers in Denpasar and uses a quantitative approach, which may not fully capture respondents' subjectiveexperiences.

Contribution: Practically, the findings offer insights for online transportation service providers in formulating fair and effective flexible work policies. Theoretically, the study enriches literature on work flexibility, stress, and job satisfaction, particularly among informal workers in Indonesia’s digital economy sector.