Elmas, M. S. H. ., Sari, M. D. ., & Hakim, I. . (2026). Optimizing Passenger Satisfaction in Public Transportation: The Role of Service Innovation and Accessibility. Studi Ilmu Manajemen Dan Organisasi, 7(1), 331–344. https://doi.org/10.35912/simo.v7i1.6293