Innovative Work Behavior pada Pegawai di DKI Jakarta: Pengaruh Learning Agility, Work Engagement, dan Digital Readiness
Abstract:
Purpose: This paper aims to examine innovative work behavior and the impact of learning agility, work engagement, and digital readiness on employees at DKI Jakarta.
Research Methodology: This paper is based on the quantitative study by using a survey method through questionnaire distribution with 407 respondents of employees who work in DKI Jakarta. As for the data analysis technique, this analysis used SPSS with regression technique in simple regression.
Results: This paper proves statistically there are significant and positive impacts from each variable (work engagement, digital readiness, and learning agility) on the innovative work behavior of employees in DKI Jakarta. Also, there are significant and positive impacts from each variable (work engagement and digital readiness) on learning agility. But learning agility does not have a role as an intervening variable in influencing the relationship between work engagement, digital readiness, and innovative work behavior.
Limitations: This paper is using nonprobability sampling and also limited to employees who work in DKI Jakarta.
Contribution: This paper shows how work engagement and digital readiness affect learning agility which has an impact on the innovative work behavior of employees in DKI Jakarta.
Downloads
Aboobaker, N., & K.A, Z. (2020). Influence of digital learning orientation and readiness for change on innovative work behaviour: reflections from the higher education sector. Development and Learning in Organizations, 34(2), 25–28. https://doi.org/10.1108/DLO-08-2019-0191
Amankwah-Amoah, J., Khan, Z., Wood, G., & Knight, G. (2021). COVID-19 and digitalization: The great acceleration. Journal of Business Research, 136(August), 602–611. https://doi.org/10.1016/j.jbusres.2021.08.011
Bakker, A. B., & Leiter, M. P. (2010). Work Engagement. Pscychology Press.
Birdi, K., Leach, D., & Magadley, W. (2016). The Relationship of Individual Capabilities and Environmental Support with Different Facets of Designers’ Innovative Behavior. Journal of Product Innovation Management, 33(1), 19–35. https://doi.org/10.1111/jpim.12250
Burke, W. (2018). Burke LAI Technical Report. In EASI Consult (Issue September).
De Jong, J., & Den Hartog, D. (2010). Measuring innovative work behaviour. Creativity and Innovation Management, 19(1), 23–36. https://doi.org/10.1111/j.1467-8691.2010.00547.x
Dysvik, A., Kuvaas, B., & Buch, R. (2014). Perceived training intensity and work effort: The moderating role of perceived supervisor support. European Journal of Work and Organizational Psychology, 23(5), 729–738. https://doi.org/10.1080/1359432X.2013.764602
Federman, B. (2009). Employee engagement. Provider (Washington, D.C.), 40(5). https://doi.org/10.4324/9780203889015.ch18
Gravett, L. S., & Caldwell, S. A. (2016). Learning Agility. Contemporary Talent Management, 126–144. https://doi.org/10.4324/9781003182788-9
Hong, A. J., & Kim, H. J. (2018). College Students’ Digital Readiness for Academic Engagement (DRAE) Scale: Scale Development and Validation. Asia-Pacific Education Researcher, 27(4), 303–312. https://doi.org/10.1007/s40299-018-0387-0
Horrigan, J. B. (2016). Digital readiness gap. Pew Research Center, September, Digital Readiness Gaps.
Jadoul, Q., Nascimento, A., Salo, O., & Willi, R. (2020). Agility in the time of COVID-19: Changing your operating model in an age of turbulence. McKinsey & Company. https://www.mckinsey.com/business-functions/people-and-organizational-performance/our-insights/agility-in-the-time-of-covid-19-changing-your-operating-model-in-an-age-of-turbulence
Jason, V., & Geetha, S, N. (2021). Regulatory focus and innovative work behavior: The role of work engagement. Current Psychology, 40(6), 2791–2803. https://doi.org/10.1007/s12144-019-00220-1
Kementrian Perindustrian Republik Indonesia. (2021). Pemerintah Optimalkan Peran Industri Pulihkan Ekonomi Nasional. Kementrian Perindustrian Republik Indonesia. https://kemenperin.go.id/artikel/22346/Pemerintah-Optimalkan-Peran-Industri-Pulihkan-Ekonomi-Nasional
Kewalramani, A. R. (2021). What has COVID-19 taught us about employee engagement? Deloitte. https://www2.deloitte.com/mt/en/pages/human-capital/articles/mt-employee-engagement-and-covid-19.html
Kim, H. J., Hong, A. J., & Song, H. D. (2018). The relationships of family, perceived digital competence and attitude, and learning agility in sustainable student engagement in higher education. Sustainability (Switzerland), 10(12). https://doi.org/10.3390/su10124635
Kleysen, R. F., & Street, C. T. (2001). Toward a multi-dimensional measure of individual innovative behavior. Journal of Intellectual Capital, 2(3), 284–296. https://doi.org/10.1108/EUM0000000005660
Lecat, A., Beausaert, S., & Raemdonck, I. (2018). On the Relation Between Teachers’ (In)formal Learning and Innovative Working Behavior: the Mediating Role of Employability. Vocations and Learning, 11(3), 529–554. https://doi.org/10.1007/s12186-018-9199-x
Lee, J., & Song, J. H. (2020). Developing a Conceptual Integrated Model for the Employee’s Learning Agility. Performance Improvement Quarterly, 34(4), 367–394. https://doi.org/10.1002/piq.21352
Lim, D. H., Yoo, M. H., Kim, J., & Brickell, S. A. (2017). Learning agility : The nexus between learning organization , transformative learning , and adaptive performance. New Prairie Press, 1(1), 1–8.
Mas'adah, Asngadi, dan Hirmantono, A. (2021). Strategi Pemasaran UMKM di Masa Pandemi Covid-19: Studi Kasus UMKM di Kawasan Pondok Pesantren Darul ’Ulum Jombang (MSME Marketing Strategy during the Covid-19 Pandemic: Case study of UMKM in the Area of Pondok Pesantren Darul ’Ulum Jombang). In Jurnal Bisnis dan Pemasaran Digital (JBPD) (Vol. 1, Issue 1).
Nasution, R, A., Arnita, D., & Azzahra, D, F. (2021). Digital Readiness and Acceptance of Mobile Advertising. Australasian Marketing Journal, 29(1), 95–103. https://doi.org/10.1177/1839334921998555
Nasution, R. A., Rusnandi, L. S. L., Qodariah, E., Arnita, D., & Windasari, N. A. (2018). The Evaluation of Digital Readiness Concept: Existing Models and Future Directions. The Asian Journal of Technology Management, 11(No.2), 94–177. https://doi.org/10.12695/ajtm.2018.11.2.3
Nigele-Piazza, L. (2020). COVID-19 Pandemic Puts Workplace Technology in the Spotlight. SHRM. https://www.shrm.org/resourcesandtools/legal-and-compliance/employment-law/pages/covid-19-pandemic-puts-workplace-technology-in-the-spotlight.aspx
Peng, X., Wang-Trexler, N., & Peck, K. (2021). Learning Agility: The Impact of COVID-19. LTEN. https://www.l-ten.org/focus/learning-agility-the-impact-of-covid-19/
Perdiyanti, D, H., & Faeni, D, P. (2021). Analisis Pengaruh Work from Home, Digital Platform dan Aplikasi Rapat Online terhadap Produktivitas Kerja pada PT. Telkom Akses di Jakarta Barat. Studi Akuntansi, Keuangan, Dan Manajemen, 1(1), 9–16. https://doi.org/10.35912/sakman.v1i1.396
Rutenberg, C. (2021). Business Guide to Digital Readiness in a Post Pandemic World. Bizforce. https://bizforcetech.com/business-guide-to-digital-readiness-in-a-post-pandemic-world/
Safitri, L. I., Husniati, R., & Permadhy, Y. T. (2021). Pengaruh Teamwork, Disiplin Kerja, dan Iklim Organisasi terhadap Kinerja Karyawan: Studi di Rumah Sakit X Jakarta Selatan. Studi Ilmu Manajemen Dan Organisasi, 2(2), 125–137. https://doi.org/10.35912/simo.v2i2.806
Salim, C., Firdaus, A, I., & Saputra, N. (2020). Pengaruh digital engagement dan gamifikasi terhadap work engagement karyawan yang bekerja di Jakarta dan Tangerang. Jurnal Akuntansi, Keuangan, Dan Manajemen, 1(4), 265–286. https://doi.org/10.35912/jakman.v1i4.45
Santoso, H., & Heng, C. (2019). Creating innovative work behaviour: The roles of self efficacy, leader competency, and friendly workplace. International Journal of Economics and Business Research, 18(3), 328–342. https://doi.org/10.1504/IJEBR.2019.102732
Saputra, N., Abdinagoro, S. B., & Kuncoro, E. A. (2018). The mediating role of learning agility on the relationship between work engagement and learning culture. Pertanika Journal of Social Sciences and Humanities, 26(T), 117–130.
Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(3), 293–315. https://doi.org/10.1002/job.248
Schwab, K. (2015). The Fourth Industrial Revolution What It Means and How to Respond. Foreign Affairs. https://www.foreignaffairs.com/articles/2015-12-12/fourth-industrial-revolution
Shaid, D. L. (2021). Pekerja Di DKI Jakarta Pada Agustus 2021. Portal Statistik Sektoral Provinsi DKI Jakarta. https://statistik.jakarta.go.id/pekerja-di-dki-jakarta-pada-agustus-2021/
Singh, Y., & Atwal, H. (2019). Digital Culture –A Hurdle or A Catalyst in Employee Engagement. International Journal of Management Studies, VI(1(8)), 54. https://doi.org/10.18843/ijms/v6i1(8)/08
Stilwell, K. D. (2019). Learning agility-preparing leaders to fight and win in a complex world.
Trisnawati, A. A., Sianto, K., Seansyah, L. A., & Saputra, N. (2021). Holistic Work Engagement pada Tenaga Kesehatan di Kota Jakarta Barat: Pengaruh Digital Quotient, Authentic Leadership, dan Perceived Organizational Support selama Covid-19. Jurnal Akuntansi, Keuangan, Dan Manajemen, 2(4), 255–278. https://doi.org/10.35912/jakman.v2i4.425
Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Qi Dong, J., Fabian, N., & Haenlein, M. (2021). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, 122(July 2018), 889–901. https://doi.org/10.1016/j.jbusres.2019.09.022
Vorina, A., Simonič, M., & Vlasova, M. (2017). An Analysis of the Relationship Between Job Satisfaction and Employee Engagement. Economic Themes, 55(2), 243–262. https://doi.org/10.1515/ethemes-2017-0014
Yoo, T., De Wysocki, M., & Cumberland, A. (2018). Country Digital Readiness: Research to Determine a Country’s Digital Readiness and Key Interventions. Cisco Corporate Affair, May 2018, 11.
Zein, S., Yasyifa, L., Ghozi, R., Harahap, E., Badruzzaman, F., & Darmawan, D. (2019). Pengolahan dan Analisis Data Kuantitatif Menggunakan Aplikasi SPSS. Jurnal Teknologi Pendidikan Dan Pembelajaran, 4(1), 1–7.
- Aboobaker, N., & K.A, Z. (2020). Influence of digital learning orientation and readiness for change on innovative work behaviour: reflections from the higher education sector. Development and Learning in Organizations, 34(2), 25–28. https://doi.org/10.1108/DLO-08-2019-0191
- Amankwah-Amoah, J., Khan, Z., Wood, G., & Knight, G. (2021). COVID-19 and digitalization: The great acceleration. Journal of Business Research, 136(August), 602–611. https://doi.org/10.1016/j.jbusres.2021.08.011
- Bakker, A. B., & Leiter, M. P. (2010). Work Engagement. Pscychology Press.
- Birdi, K., Leach, D., & Magadley, W. (2016). The Relationship of Individual Capabilities and Environmental Support with Different Facets of Designers’ Innovative Behavior. Journal of Product Innovation Management, 33(1), 19–35. https://doi.org/10.1111/jpim.12250
- Burke, W. (2018). Burke LAI Technical Report. In EASI Consult (Issue September).
- De Jong, J., & Den Hartog, D. (2010). Measuring innovative work behaviour. Creativity and Innovation Management, 19(1), 23–36. https://doi.org/10.1111/j.1467-8691.2010.00547.x
- Dysvik, A., Kuvaas, B., & Buch, R. (2014). Perceived training intensity and work effort: The moderating role of perceived supervisor support. European Journal of Work and Organizational Psychology, 23(5), 729–738. https://doi.org/10.1080/1359432X.2013.764602
- Federman, B. (2009). Employee engagement. Provider (Washington, D.C.), 40(5). https://doi.org/10.4324/9780203889015.ch18
- Gravett, L. S., & Caldwell, S. A. (2016). Learning Agility. Contemporary Talent Management, 126–144. https://doi.org/10.4324/9781003182788-9
- Hong, A. J., & Kim, H. J. (2018). College Students’ Digital Readiness for Academic Engagement (DRAE) Scale: Scale Development and Validation. Asia-Pacific Education Researcher, 27(4), 303–312. https://doi.org/10.1007/s40299-018-0387-0
- Horrigan, J. B. (2016). Digital readiness gap. Pew Research Center, September, Digital Readiness Gaps.
- Jadoul, Q., Nascimento, A., Salo, O., & Willi, R. (2020). Agility in the time of COVID-19: Changing your operating model in an age of turbulence. McKinsey & Company. https://www.mckinsey.com/business-functions/people-and-organizational-performance/our-insights/agility-in-the-time-of-covid-19-changing-your-operating-model-in-an-age-of-turbulence
- Jason, V., & Geetha, S, N. (2021). Regulatory focus and innovative work behavior: The role of work engagement. Current Psychology, 40(6), 2791–2803. https://doi.org/10.1007/s12144-019-00220-1
- Kementrian Perindustrian Republik Indonesia. (2021). Pemerintah Optimalkan Peran Industri Pulihkan Ekonomi Nasional. Kementrian Perindustrian Republik Indonesia. https://kemenperin.go.id/artikel/22346/Pemerintah-Optimalkan-Peran-Industri-Pulihkan-Ekonomi-Nasional
- Kewalramani, A. R. (2021). What has COVID-19 taught us about employee engagement? Deloitte. https://www2.deloitte.com/mt/en/pages/human-capital/articles/mt-employee-engagement-and-covid-19.html
- Kim, H. J., Hong, A. J., & Song, H. D. (2018). The relationships of family, perceived digital competence and attitude, and learning agility in sustainable student engagement in higher education. Sustainability (Switzerland), 10(12). https://doi.org/10.3390/su10124635
- Kleysen, R. F., & Street, C. T. (2001). Toward a multi-dimensional measure of individual innovative behavior. Journal of Intellectual Capital, 2(3), 284–296. https://doi.org/10.1108/EUM0000000005660
- Lecat, A., Beausaert, S., & Raemdonck, I. (2018). On the Relation Between Teachers’ (In)formal Learning and Innovative Working Behavior: the Mediating Role of Employability. Vocations and Learning, 11(3), 529–554. https://doi.org/10.1007/s12186-018-9199-x
- Lee, J., & Song, J. H. (2020). Developing a Conceptual Integrated Model for the Employee’s Learning Agility. Performance Improvement Quarterly, 34(4), 367–394. https://doi.org/10.1002/piq.21352
- Lim, D. H., Yoo, M. H., Kim, J., & Brickell, S. A. (2017). Learning agility?: The nexus between learning organization , transformative learning , and adaptive performance. New Prairie Press, 1(1), 1–8.
- Mas'adah, Asngadi, dan Hirmantono, A. (2021). Strategi Pemasaran UMKM di Masa Pandemi Covid-19: Studi Kasus UMKM di Kawasan Pondok Pesantren Darul ’Ulum Jombang (MSME Marketing Strategy during the Covid-19 Pandemic: Case study of UMKM in the Area of Pondok Pesantren Darul ’Ulum Jombang). In Jurnal Bisnis dan Pemasaran Digital (JBPD) (Vol. 1, Issue 1).
- Nasution, R, A., Arnita, D., & Azzahra, D, F. (2021). Digital Readiness and Acceptance of Mobile Advertising. Australasian Marketing Journal, 29(1), 95–103. https://doi.org/10.1177/1839334921998555
- Nasution, R. A., Rusnandi, L. S. L., Qodariah, E., Arnita, D., & Windasari, N. A. (2018). The Evaluation of Digital Readiness Concept: Existing Models and Future Directions. The Asian Journal of Technology Management, 11(No.2), 94–177. https://doi.org/10.12695/ajtm.2018.11.2.3
- Nigele-Piazza, L. (2020). COVID-19 Pandemic Puts Workplace Technology in the Spotlight. SHRM. https://www.shrm.org/resourcesandtools/legal-and-compliance/employment-law/pages/covid-19-pandemic-puts-workplace-technology-in-the-spotlight.aspx
- Peng, X., Wang-Trexler, N., & Peck, K. (2021). Learning Agility: The Impact of COVID-19. LTEN. https://www.l-ten.org/focus/learning-agility-the-impact-of-covid-19/
- Perdiyanti, D, H., & Faeni, D, P. (2021). Analisis Pengaruh Work from Home, Digital Platform dan Aplikasi Rapat Online terhadap Produktivitas Kerja pada PT. Telkom Akses di Jakarta Barat. Studi Akuntansi, Keuangan, Dan Manajemen, 1(1), 9–16. https://doi.org/10.35912/sakman.v1i1.396
- Rutenberg, C. (2021). Business Guide to Digital Readiness in a Post Pandemic World. Bizforce. https://bizforcetech.com/business-guide-to-digital-readiness-in-a-post-pandemic-world/
- Safitri, L. I., Husniati, R., & Permadhy, Y. T. (2021). Pengaruh Teamwork, Disiplin Kerja, dan Iklim Organisasi terhadap Kinerja Karyawan: Studi di Rumah Sakit X Jakarta Selatan. Studi Ilmu Manajemen Dan Organisasi, 2(2), 125–137. https://doi.org/10.35912/simo.v2i2.806
- Salim, C., Firdaus, A, I., & Saputra, N. (2020). Pengaruh digital engagement dan gamifikasi terhadap work engagement karyawan yang bekerja di Jakarta dan Tangerang. Jurnal Akuntansi, Keuangan, Dan Manajemen, 1(4), 265–286. https://doi.org/10.35912/jakman.v1i4.45
- Santoso, H., & Heng, C. (2019). Creating innovative work behaviour: The roles of self efficacy, leader competency, and friendly workplace. International Journal of Economics and Business Research, 18(3), 328–342. https://doi.org/10.1504/IJEBR.2019.102732
- Saputra, N., Abdinagoro, S. B., & Kuncoro, E. A. (2018). The mediating role of learning agility on the relationship between work engagement and learning culture. Pertanika Journal of Social Sciences and Humanities, 26(T), 117–130.
- Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(3), 293–315. https://doi.org/10.1002/job.248
- Schwab, K. (2015). The Fourth Industrial Revolution What It Means and How to Respond. Foreign Affairs. https://www.foreignaffairs.com/articles/2015-12-12/fourth-industrial-revolution
- Shaid, D. L. (2021). Pekerja Di DKI Jakarta Pada Agustus 2021. Portal Statistik Sektoral Provinsi DKI Jakarta. https://statistik.jakarta.go.id/pekerja-di-dki-jakarta-pada-agustus-2021/
- Singh, Y., & Atwal, H. (2019). Digital Culture –A Hurdle or A Catalyst in Employee Engagement. International Journal of Management Studies, VI(1(8)), 54. https://doi.org/10.18843/ijms/v6i1(8)/08
- Stilwell, K. D. (2019). Learning agility-preparing leaders to fight and win in a complex world.
- Trisnawati, A. A., Sianto, K., Seansyah, L. A., & Saputra, N. (2021). Holistic Work Engagement pada Tenaga Kesehatan di Kota Jakarta Barat: Pengaruh Digital Quotient, Authentic Leadership, dan Perceived Organizational Support selama Covid-19. Jurnal Akuntansi, Keuangan, Dan Manajemen, 2(4), 255–278. https://doi.org/10.35912/jakman.v2i4.425
- Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Qi Dong, J., Fabian, N., & Haenlein, M. (2021). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, 122(July 2018), 889–901. https://doi.org/10.1016/j.jbusres.2019.09.022
- Vorina, A., Simoni?, M., & Vlasova, M. (2017). An Analysis of the Relationship Between Job Satisfaction and Employee Engagement. Economic Themes, 55(2), 243–262. https://doi.org/10.1515/ethemes-2017-0014
- Yoo, T., De Wysocki, M., & Cumberland, A. (2018). Country Digital Readiness: Research to Determine a Country’s Digital Readiness and Key Interventions. Cisco Corporate Affair, May 2018, 11.
- Zein, S., Yasyifa, L., Ghozi, R., Harahap, E., Badruzzaman, F., & Darmawan, D. (2019). Pengolahan dan Analisis Data Kuantitatif Menggunakan Aplikasi SPSS. Jurnal Teknologi Pendidikan Dan Pembelajaran, 4(1), 1–7.