Commitment Battles Gen Z Turnover: Fueled by Development and Satisfaction to Stay

Published: Jan 27, 2026

Abstract:

Purpose: This study aims to provide growing body organizations develop effective retention strategies for Gen Z workers by identifying key drivers of turnover intentions in Indonesia.

Methodology/approach: A quantitative approach was adopted, collecting data from 246 Gen Z employees via an online Google Forms questionnaire. Purposive sampling was used to target relevant respondents. Data were analyzed using SmartPLS 4 to assess the validity, significance, and explanatory power of both measurement and structural models.

Results/findings: Employee commitment emerged as the strongest predictor of reduced turnover intention. Career development and job satisfaction positively influenced commitment, while job satisfaction also directly reduced turnover. The model explained 75.8% of the variance in turnover intention, demonstrating strong reliability and predictive power.

Conclusions: Retention of Gen Z employees is driven by commitment fostered through career development, job satisfaction, fair treatment, meaningful work, and work-life balance highlighting the need for supportive, inclusive, and empowering work environments.

Limitations: Findings are limited by the focus on Indonesian Gen Z employees, which may affect generalizability, and the cross-sectional design, which restricts causal inferences over time.

Contribution: The study bridges theory and practice by confirming the mediating role of commitment in retention, offering HR professionals actionable strategies to retain Gen Z talent in developing economies.

Keywords:
1. Career Development
2. Employee Commitment
3. Employee Retention
4. Job Satisfaction
5. Turnover Intention
Authors:
1 . Delvia Putri Aspasya
2 . Ikram Yakin
3 . Arman Jaya
4 . Titik Rosnani
5 . Hasanudin Hasanudin
How to Cite
Aspasya, D. P., Yakin, I., Jaya, A. ., Rosnani, T., & Hasanudin, H. (2026). Commitment Battles Gen Z Turnover: Fueled by Development and Satisfaction to Stay. Studi Ilmu Manajemen Dan Organisasi, 6(4), 275–295. https://doi.org/10.35912/simo.v6i4.4857

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