Compensation, Work-Life Balance, and Job Satisfaction Influencing Retention of Generation Z

https://doi.org/10.35912/simo.v6i4.4821
Published: Jan 23, 2026

Abstract:

Purpose: The research in this study aims to examine the effects of compensation and work-life balance on employee retention among Generation Z, with job satisfaction as a mediating variable.

Methodology: The research employed a quantitative design by distributing structured questionnaires to Generation Z employees working in Indonesia’s private trade sector. A total of 200 valid responses were collected through random sampling. Data were analysed using Structural Equation Modeling (SEM) with the support of SmartPLS version 4 to assess both the measurement and structural models.

Results: The findings reveal that Generation Z employees in Indonesia consider compensation and a dynamic work-life balance to be crucial factors in shaping job satisfaction and retention. This suggests that organizations should balance financial rewards with supportive work-life policies to retain young talent effectively.

Conclusion: The conclusion this study delivers shows that compensation supports job satisfaction but does not necessarily ensure employee retention, whereas work-life balance has a stronger influence on Generation Z’s commitment. Integrating both provides guidance for HRM and supports the Indonesia Emas 2045 vision.

Contribution: This study contributes to the literature on human resource management and generational workforce behavior, while providing practical strategies for retaining Generation Z employees in support of Indonesia Emas 2045.

Limitation: This study is limited by its sample size of 200 respondents from the private trade sector, which may not fully represent the broader population of Generation Z employees in Indonesia.

Keywords:
1. Compensation
2. Employee Retention
3. Generation Z
4. Job Satisfaction
5. Work-Life Balance
Authors:
1 . Fatimah Azzhara Al-Idrus
2 . Heriyadi Heriyadi
3 . Endah Mayasari
4 . Maria Christiana Iman Kalis
View PDF
How to Cite
Al-Idrus, F. A., Heriyadi, H., Mayasari, E., & Kalis, M. C. I. (2026). Compensation, Work-Life Balance, and Job Satisfaction Influencing Retention of Generation Z. Studi Ilmu Manajemen Dan Organisasi, 6(4), 257–274. https://doi.org/10.35912/simo.v6i4.4821
Download Citation
  1. Endnote/Zotero/Mendeley (RIS)
  2. BibTeX

Downloads

Download data is not yet available.
Issue & Section
Vol. 6 No. 4 (2026): Januari
Articles
Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

References

    Achmad, L. I., Noermijati, Rofiaty, & Irawanto, D. W. (2023). Job Satisfaction and Employee Engagement as Mediators of the Relationship Between Talent Development and Intention to Stay in Generation Z Workers. International Journal of Professional Business Review, 8(1). https://doi.org/10.26668/businessreview/2023.v8i1.814

    Aida, E. J., Perdana Putri, I., Triandani, S., & Lahamid, Q. (2024). Work-Life Balance on Performance with Organizational Commitment As an Intervening Variable A R T I C L E I N F O.

    Alsakarneh, A., Al-Gharaibeh, S. M., Allozi, A. I., Ababneh, H. T., & Eneizan, B. (2023). THE INFLUENCE OF TALENT MANAGEMENT PRACTICES ON EMPLOYEE RETENTION AND PERFORMANCE: AN EMPIRICAL STUDY OF JORDANIAN SERVICE ORGANIZATIONS. Problems and Perspectives in Management, 21(3), 460–470. https://doi.org/10.21511/ppm.21(3).2023.37

    Aman-Ullah, A., Ibrahim, H., Aziz, A., & Mehmood, W. (2024). Balancing is a necessity not leisure: a study on work–life balance witnessing healthcare sector of Pakistan. Asia-Pacific Journal of Business Administration, 16(1), 127–147. https://doi.org/10.1108/APJBA-09-2020-0338

    Aprilianti, R. U., & Shofiyah, I. (2024). Peran Organizational Citizenship Behaviour (OCB) Dalam Pengaruh Kompensasi Terhadap Retensi Karyawan Lembaga Amil Zakat Infak Sedekah Muhammadiyah (sinta 4). Universitas Negeri Surabaya, 7, 190–204. https://doi.org/10.26740/jekobi.v7n1.p190-204

    Aryani, N. W. S. A., & Rahyuda, A. G. (2022). THE IMPACT BETWEEN FAMILY BACKGROUND IN A DEVELOP-MENT AND TECHNO-PRENEURSHIP MINDSET AMONG UNIVERSITY STUDENTS: A CASE STUDY IN BALI. South East Asia Journal of Contemporary Business, Economics and Law, 27, 1.

    Asghar, M., Gull, N., Xiong, Z., Shu, A., Faraz, N. A., & Pervaiz, K. (2023). The influence of inclusive leadership on hospitality employees’ green innovative service behavior: A multilevel study. Journal of Hospitality and Tourism Management, 56, 347–355. https://doi.org/10.1016/j.jhtm.2023.07.007

    Ayodele, T. R., Alao, M. A., & Ogunjuyigbe, A. S. O. (2018). Recyclable resources from municipal solid waste: Assessment of its energy, economic and environmental benefits in Nigeria. Resources, Conservation and Recycling, 134, 165–173. https://doi.org/10.1016/j.resconrec.2018.03.017

    Benítez-Márquez, M. D., Sánchez-Teba, E. M., Bermúdez-González, G., & Núñez-Rydman, E. S. (2022). Generation Z Within the Workforce and in the Workplace: A Bibliometric Analysis. In Frontiers in Psychology (Vol. 12). Frontiers Media S.A. https://doi.org/10.3389/fpsyg.2021.736820

    Berber, N., Gaši?, D., Kati?, I., & Borocki, J. (2022). The Mediating Role of Job Satisfaction in the Relationship between FWAs and Turnover Intentions. Sustainability, 14(8), 4502. https://doi.org/10.3390/su14084502

    Br Purba, R., Umar, H., & Muda, I. (2020). Influence of Supply Chain Audit Quality on Audit Results through the Auditor’s Ability in Detecting Corruption. In Int. J Sup. Chain. Mgt (Vol. 9, Issue 3). http://excelingtech.co.uk/

    Candana, D. M. (2021). DETERMINASI PRESTASI KERJA DAN KEPUASAN KERJA: ETOS KERJA DAN DISIPLIN KERJA (SUATU KAJIAN STUDI LITERATUR MANAJEMEN SUMBERDAYA MANUSIA). Jurnal Ilmu Manajemen Terapan, 2(4), 544–561. https://doi.org/10.31933/jimt.v2i4.471

    Chatterjee, R., & Srivastava, S. K. (2022). Validation of CRM Variables on Customer Satisfaction, Loyalty, and Commitment in the Mid-Market Hotel Sector. https://www.proquest.com/scholarly-journals/validation-crm-variables-on-customer-satisfaction/docview/2831286476/se-2

    Chen, X., Al Mamun, A., Hussain, W. M. H. W., Jingzu, G., Yang, Q., & Shami, S. S. A. Al. (2023). Envisaging the job satisfaction and turnover intention among the young workforce: Evidence from an emerging economy. PLOS ONE, 18(6), e0287284. https://doi.org/10.1371/journal.pone.0287284

    Claristia, A., & Etikariena, A. (2024). Fenomena Job Hopping: Persepsi Dukungan Atasan, Komitmen Organisasi, dan Retensi Karyawan pada Karyawan Gen Z. INSAN Jurnal Psikologi Dan Kesehatan Mental, 9(2), 213–229. https://doi.org/10.20473/jpkm.v9i22024.213-229

    Daoud, M. A. (2024). Impact Of Job Satisfaction on Employees’ Retention A Case Study Of National Bank Of Egypt. MSA-Management Sciences Journal, 0(0), 130–165. https://doi.org/10.21608/msamsj.2024.289345.1064

    Darko, I. L. O., Akutey, A. B., Amoako, P., & Affum, L. K. (2024). Employee retention and organizational performance: Evidence from Ghana Police Service. Annals of Management and Organization Research, 5(3), 219–230. https://doi.org/10.35912/amor.v5i3.1855

    Darmayanti, D., Perizade, B., Isnurhadi, I., & Yuliani, Y. (2024). Analysis Of Factors Influencing Employee Retention: A Study On Start-Up Companies In The Information Technology Sector. Eduvest - Journal of Universal Studies, 4(5), 3838–3846. https://doi.org/10.59188/eduvest.v4i5.1217

    Elizabeth, R., & Notosudjono, D. (2025). Work Motivation and Organizational Commitment in the Sustainability of Culinary SMEs. https://doi.org/10.54518/rh.5.2.2025.351-362

    Ganguli, R., & Padhy, S. C. (2023). Moderating Effect of Demographic Factors on the Relationship Between Work Motivation and Employee Retention of Gen Z. NMIMS Management Review, 31(2), 145–156. https://doi.org/10.1177/09711023231197819

    Greenhaus, J. H., & Beutell, N. J. (1985). Sources of Conflict Between Work and Family Roles . Academy of Management Review, 10(1), 76–88. https://doi.org/10.5465/amr.1985.4277352

    Gupta, Dr. N., Agarwal, Dr. P., Samal, D., & Jatav, Dr. S. (2024). Compensation Challenges And Reporting Practices In The Indian Banking Sector. Library Progress International. https://doi.org/10.53555/lpi.v44i3.3011

    Herlina, H., & Yanti, N. (2022). Kajian Pengaruh Psikologi terhadap Kesehatan Manusia. All Fields of Science Journal Liaison Academia and Sosiety, 2(4), 43–49. https://doi.org/10.58939/afosj-las.v2i4.473

    Hulu, W. B. J., Telaumbanua, E., Halawa, O., & Mendofa, Y. (2024). The Effect of Job Satisfaction on Employee Retention. Golden Ratio of Data in Summary, 5(1), 07–15. https://doi.org/10.52970/grdis.v5i1.677

    Ilham, R. N., Merlita, L., Multazam, M., & Azani, T. M. (2022). The Influence of Application of Compensation System on Employee Turnover Intention at PT.AUTO PADU KUALA TANJUNG BATUBARA with Work Motivation as an Intervening Variable. https://proceeding.unefaconference.org/index.php/IHERTUNEFACONFERENCEhttps://unefaconference.org/

    Iriani, N. I., Suyitno, S., Sasongko, T., Rifai, M., Indrihastuti, P., & Yanti, D. A. W. (2023). Leadership Style, Compensation and Competence Influence on Employee Performance through Job Satisfaction. Journal of Business and Management Studies, 5(1), 38–49. https://doi.org/10.32996/jbms.2023.5.1.5

    Jopanda, H. (2021). PENGARUH GAYA KEPEMIMPINAN DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN MELALUI KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING. Jurnal Manajemen, 6(1), 84–101. https://doi.org/10.54964/manajemen.v6i1.164

    Julianti, A. I., & Mardianty, D. (2024). The Influence Work-Life Balance and Burnout on Job Satisfaction of Banking Industrial Employees in Pekanbaru City. Quantitative Economics and Management Studies, 5(3), 704–711. https://doi.org/10.35877/454RI.qems2575

    Khan, F., Mateen, A., Hussain, B., Sohail, M., & Khan, A. (2024). Factors Affecting Job Turnover: A Case Study of Private Schools of District Swat. Sarhad Journal of Management Sciences, 3(1), 46–56. https://doi.org/10.31529/sjms.2017.3.1.4

    Kiran, Y., Mubashir, A., Shaikh, O. A., Naseem, M., & Shaikh, A. (2024). Impact of HRM Practices on Employee Retention: Moderating Role of Job Satisfaction. Journal of Social & Organizational Matters, 3(1), 72–92. https://doi.org/10.56976/jsom.v3i1.52

    Lahamid, Q., Putri, M., & Islam Negeri Sultan Syarif Kasim Riau Management, U. (2024). Job Satisfaction Mediates Improved Employee Performance: Contribution of Organizational Commitment and Organizational Culture. 08(01). https://doi.org/10.33019/equity.v%vi%i.217

    Ling Lee, L., Choon Hee, O., Kowang, T. O., Char Fei, T. H., Chuin, T. P., Patrick, Z., & Wu, C.-H. (2023). Psychological Empowerment and Job Satisfaction on Organizational Commitment among SME Employees. International Journal of Academic Research in Business and Social Sciences, 13(3). https://doi.org/10.6007/IJARBSS/v13-i3/16452

    Locke, E. A. (1976). Handbook of Industrial and Organizational Psychology (M. D. Dunnette, Ed.; 1st ed.). Rand McNally.

    Mabaso, C. M., Maja, M. T., Kavir, M., Lekwape, L., Makhasane, S. S., & Khumalo, M. T. (2021). Talent retention strategies: An exploratory study within the consulting industry in Gauteng province, South Africa. Acta Commercii, 21(1). https://doi.org/10.4102/ac.v21i1.885

    Mediasi, D., Kerja, L., Lingkungan, P., Kerja, K., Karyawan, K., Sholihin, U., & Arida, R. W. (2021). JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN) Mediation Impact of Work Loyalty on Environment, Motivation, Compensation and Job Satisfaction on Employee Performance. Jurnal Konsep Bisnis Dan Manajemen), 8(1). https://doi.org/10.31289/jkbm.v7i2.5532

    Ministry of Manpower. (2024). Labour Market Report Fourth Quarter. https://stats.mom.gov.sg/Pages/Labour-Market-Report-4Q-2024.aspx

    Montaño, W. J. N. (2025). Examining the Influence of Work-life Balance Initiatives on Employee Retention: A Comprehensive Literature Review. Journal of Economics, Management and Trade, 31(4), 51–62. https://doi.org/10.9734/jemt/2025/v31i41283

    Musa, N. (2023). NON-MONETARY_INCENTIVE_AND_ACADEMIC_STAFF_PERFORMANCE__IN_SELECTED_UNIVERSITIES_IN_KOGI_STATE. Journal of Management, Innovation & Entrepreneurial Research, 10–22. https://doi.org/https://journalsofmgt.com.ng/NON-MONETARY-INCENTIVE-AND-ACADEMIC-STAFF-PERFORMANCE--IN-SELECTED-UNIVERSITIES-IN-KOGI-STATE

    Musfiroh, M., Suwandono, A., Setiawati Dewi, N., & Utami, T. (2023). Supplement 1) 2023 1 Doctoral Program in Medical and Health Science (Vol. 54). https://journals.usm.ac.id/index.php/solusi/article/view/6423

    Naini, N. F., & Riyanto, S. (2023). The Influence of Perceived Organizational Support and Work-Life Balance on Turnover Intention Through Job Satisfaction. International Journal of Islamic Business and Management Review, 3(2), 183–193. https://doi.org/10.54099/ijibmr.v3i2.814

    Nasution, M. I., Fahmi, M., Jufrizen, Muslih, & Prayogi, M. A. (2020). The Quality of Small and Medium Enterprises Performance Using the Structural Equation Model-Part Least Square (SEM-PLS). Journal of Physics: Conference Series, 1477(5), 052052. https://doi.org/10.1088/1742-6596/1477/5/052052

    Nguyen, C. M. A., & Ha, M.-T. (2023). The interplay between internal communication, employee engagement, job satisfaction, and employee loyalty in higher education institutions in Vietnam. Humanities and Social Sciences Communications, 10(1), 329. https://doi.org/10.1057/s41599-023-01806-8

    Novitasari, D., Asbari, M., & Sasono, I. (2021). Analisis Pengaruh Religiusitas dan Kualitas Pelayanan terhadap Kepuasan Kerja: Studi Kasus pada Karyawan Industri Manufaktur. Jurnal Manajemen Strategi Dan Aplikasi Bisnis, 4(1), 117–130. https://doi.org/10.36407/jmsab.v4i1.268

    Nurdin, A., Baskoro, F. V. E., & Sulistyorini, S. (2023). PENGARUH DISIPLIN KERJA DAN KOMPENSASI TERHADAP KEPUASAN KERJA KARYAWAN PADA PT INDOMARCO PRISMATAMA KECAMATAN PEDURUNGAN. Solusi, 21(2), 210–217. https://doi.org/10.26623/slsi.v21i2.6423

    Orujaliyev, R. (2024). The Effect of Non-Financial Incentives on Employee Engagement and Employee Retention. European Journal of Humanities and Social Sciences, 3–10. https://doi.org/10.29013/EJHSS-24-2-3-10

    Popaitoon, P. (2022). Fostering Work Meaningfulness for Sustainable Human Resources: A Study of Generation Z. Sustainability (Switzerland), 14(6). https://doi.org/10.3390/su14063626

    Pradies, C., Aust, I., Bednarek, R., Brandl, J., Carmine, S., Cheal, J., Pina e Cunha, M., Gaim, M., Keegan, A., Lê, J. K., Miron-Spektor, E., Nielsen, R. K., Pouthier, V., Sharma, G., Sparr, J. L., Vince, R., & Keller, J. (2021). The Lived Experience of Paradox: How Individuals Navigate Tensions during the Pandemic Crisis. Journal of Management Inquiry, 30(2), 154–167. https://doi.org/10.1177/1056492620986874

    Purba, P. W., Kresna Darmasetiawan, N., Bisnis, F., Ekonomika, D., & Surabaya, U. (2023). THE INFLUENCE OF QUALITY OF WORK-LIFE AND STAYING INTENTION THROUGH JOB SATISFACTION ON MILENIAL WORKERS IN THE BANKING SECTOR IN SURABAYA under a Creative Commons Attribution-NonCommercial 4.0 International License (CC BY-NC 4.0). Jurnal Ekonomi, 12(03), 2023. http://ejournal.seaninstitute.or.id/index.php/Ekonomi

    Purwaningsih, M., & Kurniasari, F. (2025). The Impact Of Work Stress And Compensation On Employee Retention At Pt Anzon Autoplaza In Pontianak. EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi Dan Bisnis, 13(2). https://doi.org/10.37676/ekombis.v13i2.7140

    Putu, I., Wiguna, A. A., Putu, I. A., Sugianingrat, W., & Astrama, I. M. (2023). The Effect of Compensation on Employee Turnover Intention at MSMEs in Denpasar City: Job Satisfaction as Mediation Article Info. In Management and Applied Social Studies Review (MASSIV) (Vol. 1, Issue 2). https://doi.org/https://doi.org/10.32795

    Rahmah, N. A., & Gustomo, A. (2024). Analysis Of Overtime Work, Time Management, And Job Satisfaction On Employees’ Work-Life Balance (Study At PT. Idricipta Aditama Grutty Shoes, Bags & Fashion Bandung). EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi Dan Bisnis, 12(2). https://doi.org/10.37676/ekombis.v12i2.5429

    Rahman, M., Ming, T. H., Baigh, T. A., & Sarker, M. (2021). Adoption of artificial intelligence in banking services: an empirical analysis. International Journal of Emerging Markets, 18(10), 4270–4300. https://doi.org/10.1108/IJOEM-06-2020-0724

    Ratnawati, Sudarmiatin, Soetjipto, B. E., & Restuningdiah, N. (2022). The Role of Financial Behavior as a Mediator of the Influence of Financial Literacy and Financial Attitudes on MSMEs Investment Decisions in Indonesia. Journal of Social Economics Research, 9(4), 193–203. https://doi.org/10.18488/35.v9i4.3231

    Rivai, V., & Sagala, E. J. (2009). Manajemen Sumber Daya Manusia untuk Perusahaan: dari Teori ke Praktik (Revisi). Rajawali Pers.

    Salsabila, U. N., Irawati, S., & Fuadiputra, I. R. (2024). The Influence of Compensation on Employee Performance with Job Satisfaction as an Intervening Variable (A Case Study of PT. Angkasa Pura I Juanda). Jurnal Manajemen Bisnis Dan Kewirausahaan. https://doi.org/10.22219/jamanika.v4i3.36130

    Saman, A. (2020). EFFECT OF COMPENSATION ON EMPLOYEE SATISFACTION AND EMPLOYEE PERFORMANCE. International Journal of Economics, Business and Accounting Research (IJEBAR), 4(01). https://doi.org/10.29040/ijebar.v4i01.947

    Sari, A. P., Hayati, S., & Nurhikmah, N. (2024). Pengaruh Kepuasan Kerja Terhadap Intensi Turnover Pada Karyawan Generasi-Z Di Kota Makassar. Jurnal Psikologi Karakter, 4(1), 261–269. https://doi.org/10.56326/jpk.v4i1.3747

    Sastrohadiwiryo, S. (2003). Manajemen Tenaga Kerja Indonesia (p. 395). PT. Bumi Aksara.

    Setiawan, I., & Esthi, R. B. (2021). Kepuasan kerja pengemudi transportasi online di Indonesia. FORUM EKONOMI, 23(4), 781–790. https://doi.org/10.30872/jfor.v23i4.10227

    Setiyawan, I. B., Gustav Qhadafi, M. L., Hidayat, S. K., & Rohman, A. (2024a). Compensation, Stress, And Retention: Crafting A Satisfied Workforce In Guarantee Companies. Eduvest - Journal of Universal Studies, 4(10). https://doi.org/10.59188/eduvest.v4i10.38831

    Setiyawan, I. B., Gustav Qhadafi, M. L., Hidayat, S. K., & Rohman, A. (2024b). Compensation, Stress, And Retention: Crafting A Satisfied Workforce In Guarantee Companies. Eduvest - Journal of Universal Studies, 4(10). https://doi.org/10.59188/eduvest.v4i10.38831

    Siagian, G. F., Setyabudi, C. M., & Mayastinasari, V. (2024). The Impact of Quality of Work Life and Work-Life Balance on Job Satisfaction: The Mediating Role of Perceived Organizational Support. Journal La Sociale, 5(2), 273–286. https://doi.org/10.37899/journal-la-sociale.v5i2.1053

    Silaban, H., & Margaretha, M. (2021). The Impact Work-Life Balance toward Job Satisfaction and Employee Retention: Study of Millennial Employees in Bandung City, Indonesia. International Journal of Innovation and Economic Development, 7(3), 18–26. https://doi.org/10.18775/ijied.1849-7551-7020.2015.73.2002

    Syahidin, S., Syafii, M., & Sirojuzilam, S. (2022). Pengaruh Kualitas Kehidupan Kerja, Motivasi Kerja, Kompensasi terhadap Kinerja Pegawai pada Dinas Perhubungan Kabupaten Aceh Tengah dan Kabupaten Bener Meriah dengan Kepuasan Kerja Sebagai Variabel Intervening. JIIP - Jurnal Ilmiah Ilmu Pendidikan, 5(5), 1610–1617. https://doi.org/10.54371/jiip.v5i5.616

    Syal, A., Rosnani, T., Daud, I., Christiana, M., Kalis, I., & Hendri, M. I. (2024). The influence of reward, work-life balance on employee retention: The mediating effect of Job satisfaction Generation Z employees in West Kalimantan. Journal of Management Science (JMAS), 7(1), 270–279. https://doi.org/https://doi.org/10.35335/jmas.v7i1.384

    Tuyet, N. L. H., & Ninh, L. K. (2023). Competition and firm performance: evidence from Vietnam. RAUSP Management Journal, 58(2), 111–124. https://doi.org/10.1108/RAUSP-03-2022-0094

    Umpusinga, H. A., Utami, E. Y., Widiawati, W., & Hafidurrahman, M. (2024). Analyzing Employee Retention in Growing Indonesian MSMEs: Factors such as Compensation, Career Opportunities, and Leadership Styles. International Journal of Business, Law, and Education, 5(1), 215–235. https://doi.org/10.56442/ijble.v5i1.376

    Utami, K. D. (2025). Sritex’s “Going Concern” Not Carried Out, More Than 10,000 Employees Affected by Layoffs. PT Kompas Media Nusantara. https://www.kompas.id/artikel/en-going-concern-sritex-tak-dilakukan-lebih-dari-10000-karyawan-terdampak-phk

    Vieira, J., & Gomes, C. (2024). Talent Management and Generation Z: A Systematic Literature Review through the Lens of Employer Branding. https://doi.org/10.3390/admsci

    Wirajaya, B., & Tiarapuspa. (2023). REVIEW ARTIKEL: MELIHAT PERKEMBANGAN RISET TERKINI DALAM STUDI SUMBER DAYA MANUSIA (SDM). Jurnal Ekonomi Trisakti, 3(2), 2237–2246. https://doi.org/10.25105/jet.v3i2.16904

    Yurizka, S. anis, Irfani, A., & Assyofa, A. R. (2024). Pengaruh Beban Kerja terhadap Kepuasan Kerja pada PT. Wahana Wirawan Nissan Gatsu Denpasar. Bandung Conference Series: Business and Management, 4(1), 381–388. https://doi.org/10.29313/bcsbm.v4i1.11041

    Yusuf, S., Ferils, M., & Nurul Hajjad, fidatul. (2023). The Effect of Job Satisfaction and Job Insecurity on Employee Turnover Intention. Golden Ratio of Human Resource Management, 3(2). https://doi.org/10.52970/grhrm.v3i2.678

    Zainal, N. S. B., Wider, W., Lajuma, S., Ahmad Khadri, M. W. A. B., Taib, N. M., & Joseph, A. (2022). Employee Retention in the Service Industry in Malaysia. Frontiers in Sociology, 7. https://doi.org/10.3389/fsoc.2022.928951

    Zakiah, S., Winarno, A., & Hermana, D. (2023). Examination of consumer engagement for loyalty in sustainable destination image. Cogent Social Sciences, 9(2). https://doi.org/10.1080/23311886.2023.2269680

  1. Achmad, L. I., Noermijati, Rofiaty, & Irawanto, D. W. (2023). Job Satisfaction and Employee Engagement as Mediators of the Relationship Between Talent Development and Intention to Stay in Generation Z Workers. International Journal of Professional Business Review, 8(1). https://doi.org/10.26668/businessreview/2023.v8i1.814
  2. Aida, E. J., Perdana Putri, I., Triandani, S., & Lahamid, Q. (2024). Work-Life Balance on Performance with Organizational Commitment As an Intervening Variable A R T I C L E I N F O.
  3. Alsakarneh, A., Al-Gharaibeh, S. M., Allozi, A. I., Ababneh, H. T., & Eneizan, B. (2023). THE INFLUENCE OF TALENT MANAGEMENT PRACTICES ON EMPLOYEE RETENTION AND PERFORMANCE: AN EMPIRICAL STUDY OF JORDANIAN SERVICE ORGANIZATIONS. Problems and Perspectives in Management, 21(3), 460–470. https://doi.org/10.21511/ppm.21(3).2023.37
  4. Aman-Ullah, A., Ibrahim, H., Aziz, A., & Mehmood, W. (2024). Balancing is a necessity not leisure: a study on work–life balance witnessing healthcare sector of Pakistan. Asia-Pacific Journal of Business Administration, 16(1), 127–147. https://doi.org/10.1108/APJBA-09-2020-0338
  5. Aprilianti, R. U., & Shofiyah, I. (2024). Peran Organizational Citizenship Behaviour (OCB) Dalam Pengaruh Kompensasi Terhadap Retensi Karyawan Lembaga Amil Zakat Infak Sedekah Muhammadiyah (sinta 4). Universitas Negeri Surabaya, 7, 190–204. https://doi.org/10.26740/jekobi.v7n1.p190-204
  6. Aryani, N. W. S. A., & Rahyuda, A. G. (2022). THE IMPACT BETWEEN FAMILY BACKGROUND IN A DEVELOP-MENT AND TECHNO-PRENEURSHIP MINDSET AMONG UNIVERSITY STUDENTS: A CASE STUDY IN BALI. South East Asia Journal of Contemporary Business, Economics and Law, 27, 1.
  7. Asghar, M., Gull, N., Xiong, Z., Shu, A., Faraz, N. A., & Pervaiz, K. (2023). The influence of inclusive leadership on hospitality employees’ green innovative service behavior: A multilevel study. Journal of Hospitality and Tourism Management, 56, 347–355. https://doi.org/10.1016/j.jhtm.2023.07.007
  8. Ayodele, T. R., Alao, M. A., & Ogunjuyigbe, A. S. O. (2018). Recyclable resources from municipal solid waste: Assessment of its energy, economic and environmental benefits in Nigeria. Resources, Conservation and Recycling, 134, 165–173. https://doi.org/10.1016/j.resconrec.2018.03.017
  9. Benítez-Márquez, M. D., Sánchez-Teba, E. M., Bermúdez-González, G., & Núñez-Rydman, E. S. (2022). Generation Z Within the Workforce and in the Workplace: A Bibliometric Analysis. In Frontiers in Psychology (Vol. 12). Frontiers Media S.A. https://doi.org/10.3389/fpsyg.2021.736820
  10. Berber, N., Gaši?, D., Kati?, I., & Borocki, J. (2022). The Mediating Role of Job Satisfaction in the Relationship between FWAs and Turnover Intentions. Sustainability, 14(8), 4502. https://doi.org/10.3390/su14084502
  11. Br Purba, R., Umar, H., & Muda, I. (2020). Influence of Supply Chain Audit Quality on Audit Results through the Auditor’s Ability in Detecting Corruption. In Int. J Sup. Chain. Mgt (Vol. 9, Issue 3). http://excelingtech.co.uk/
  12. Candana, D. M. (2021). DETERMINASI PRESTASI KERJA DAN KEPUASAN KERJA: ETOS KERJA DAN DISIPLIN KERJA (SUATU KAJIAN STUDI LITERATUR MANAJEMEN SUMBERDAYA MANUSIA). Jurnal Ilmu Manajemen Terapan, 2(4), 544–561. https://doi.org/10.31933/jimt.v2i4.471
  13. Chatterjee, R., & Srivastava, S. K. (2022). Validation of CRM Variables on Customer Satisfaction, Loyalty, and Commitment in the Mid-Market Hotel Sector. https://www.proquest.com/scholarly-journals/validation-crm-variables-on-customer-satisfaction/docview/2831286476/se-2
  14. Chen, X., Al Mamun, A., Hussain, W. M. H. W., Jingzu, G., Yang, Q., & Shami, S. S. A. Al. (2023). Envisaging the job satisfaction and turnover intention among the young workforce: Evidence from an emerging economy. PLOS ONE, 18(6), e0287284. https://doi.org/10.1371/journal.pone.0287284
  15. Claristia, A., & Etikariena, A. (2024). Fenomena Job Hopping: Persepsi Dukungan Atasan, Komitmen Organisasi, dan Retensi Karyawan pada Karyawan Gen Z. INSAN Jurnal Psikologi Dan Kesehatan Mental, 9(2), 213–229. https://doi.org/10.20473/jpkm.v9i22024.213-229
  16. Daoud, M. A. (2024). Impact Of Job Satisfaction on Employees’ Retention A Case Study Of National Bank Of Egypt. MSA-Management Sciences Journal, 0(0), 130–165. https://doi.org/10.21608/msamsj.2024.289345.1064
  17. Darko, I. L. O., Akutey, A. B., Amoako, P., & Affum, L. K. (2024). Employee retention and organizational performance: Evidence from Ghana Police Service. Annals of Management and Organization Research, 5(3), 219–230. https://doi.org/10.35912/amor.v5i3.1855
  18. Darmayanti, D., Perizade, B., Isnurhadi, I., & Yuliani, Y. (2024). Analysis Of Factors Influencing Employee Retention: A Study On Start-Up Companies In The Information Technology Sector. Eduvest - Journal of Universal Studies, 4(5), 3838–3846. https://doi.org/10.59188/eduvest.v4i5.1217
  19. Elizabeth, R., & Notosudjono, D. (2025). Work Motivation and Organizational Commitment in the Sustainability of Culinary SMEs. https://doi.org/10.54518/rh.5.2.2025.351-362
  20. Ganguli, R., & Padhy, S. C. (2023). Moderating Effect of Demographic Factors on the Relationship Between Work Motivation and Employee Retention of Gen Z. NMIMS Management Review, 31(2), 145–156. https://doi.org/10.1177/09711023231197819
  21. Greenhaus, J. H., & Beutell, N. J. (1985). Sources of Conflict Between Work and Family Roles . Academy of Management Review, 10(1), 76–88. https://doi.org/10.5465/amr.1985.4277352
  22. Gupta, Dr. N., Agarwal, Dr. P., Samal, D., & Jatav, Dr. S. (2024). Compensation Challenges And Reporting Practices In The Indian Banking Sector. Library Progress International. https://doi.org/10.53555/lpi.v44i3.3011
  23. Herlina, H., & Yanti, N. (2022). Kajian Pengaruh Psikologi terhadap Kesehatan Manusia. All Fields of Science Journal Liaison Academia and Sosiety, 2(4), 43–49. https://doi.org/10.58939/afosj-las.v2i4.473
  24. Hulu, W. B. J., Telaumbanua, E., Halawa, O., & Mendofa, Y. (2024). The Effect of Job Satisfaction on Employee Retention. Golden Ratio of Data in Summary, 5(1), 07–15. https://doi.org/10.52970/grdis.v5i1.677
  25. Ilham, R. N., Merlita, L., Multazam, M., & Azani, T. M. (2022). The Influence of Application of Compensation System on Employee Turnover Intention at PT.AUTO PADU KUALA TANJUNG BATUBARA with Work Motivation as an Intervening Variable. https://proceeding.unefaconference.org/index.php/IHERTUNEFACONFERENCEhttps://unefaconference.org/
  26. Iriani, N. I., Suyitno, S., Sasongko, T., Rifai, M., Indrihastuti, P., & Yanti, D. A. W. (2023). Leadership Style, Compensation and Competence Influence on Employee Performance through Job Satisfaction. Journal of Business and Management Studies, 5(1), 38–49. https://doi.org/10.32996/jbms.2023.5.1.5
  27. Jopanda, H. (2021). PENGARUH GAYA KEPEMIMPINAN DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN MELALUI KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING. Jurnal Manajemen, 6(1), 84–101. https://doi.org/10.54964/manajemen.v6i1.164
  28. Julianti, A. I., & Mardianty, D. (2024). The Influence Work-Life Balance and Burnout on Job Satisfaction of Banking Industrial Employees in Pekanbaru City. Quantitative Economics and Management Studies, 5(3), 704–711. https://doi.org/10.35877/454RI.qems2575
  29. Khan, F., Mateen, A., Hussain, B., Sohail, M., & Khan, A. (2024). Factors Affecting Job Turnover: A Case Study of Private Schools of District Swat. Sarhad Journal of Management Sciences, 3(1), 46–56. https://doi.org/10.31529/sjms.2017.3.1.4
  30. Kiran, Y., Mubashir, A., Shaikh, O. A., Naseem, M., & Shaikh, A. (2024). Impact of HRM Practices on Employee Retention: Moderating Role of Job Satisfaction. Journal of Social & Organizational Matters, 3(1), 72–92. https://doi.org/10.56976/jsom.v3i1.52
  31. Lahamid, Q., Putri, M., & Islam Negeri Sultan Syarif Kasim Riau Management, U. (2024). Job Satisfaction Mediates Improved Employee Performance: Contribution of Organizational Commitment and Organizational Culture. 08(01). https://doi.org/10.33019/equity.v%vi%i.217
  32. Ling Lee, L., Choon Hee, O., Kowang, T. O., Char Fei, T. H., Chuin, T. P., Patrick, Z., & Wu, C.-H. (2023). Psychological Empowerment and Job Satisfaction on Organizational Commitment among SME Employees. International Journal of Academic Research in Business and Social Sciences, 13(3). https://doi.org/10.6007/IJARBSS/v13-i3/16452
  33. Locke, E. A. (1976). Handbook of Industrial and Organizational Psychology (M. D. Dunnette, Ed.; 1st ed.). Rand McNally.
  34. Mabaso, C. M., Maja, M. T., Kavir, M., Lekwape, L., Makhasane, S. S., & Khumalo, M. T. (2021). Talent retention strategies: An exploratory study within the consulting industry in Gauteng province, South Africa. Acta Commercii, 21(1). https://doi.org/10.4102/ac.v21i1.885
  35. Mediasi, D., Kerja, L., Lingkungan, P., Kerja, K., Karyawan, K., Sholihin, U., & Arida, R. W. (2021). JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN) Mediation Impact of Work Loyalty on Environment, Motivation, Compensation and Job Satisfaction on Employee Performance. Jurnal Konsep Bisnis Dan Manajemen), 8(1). https://doi.org/10.31289/jkbm.v7i2.5532
  36. Ministry of Manpower. (2024). Labour Market Report Fourth Quarter. https://stats.mom.gov.sg/Pages/Labour-Market-Report-4Q-2024.aspx
  37. Montaño, W. J. N. (2025). Examining the Influence of Work-life Balance Initiatives on Employee Retention: A Comprehensive Literature Review. Journal of Economics, Management and Trade, 31(4), 51–62. https://doi.org/10.9734/jemt/2025/v31i41283
  38. Musa, N. (2023). NON-MONETARY_INCENTIVE_AND_ACADEMIC_STAFF_PERFORMANCE__IN_SELECTED_UNIVERSITIES_IN_KOGI_STATE. Journal of Management, Innovation & Entrepreneurial Research, 10–22. https://doi.org/https://journalsofmgt.com.ng/NON-MONETARY-INCENTIVE-AND-ACADEMIC-STAFF-PERFORMANCE--IN-SELECTED-UNIVERSITIES-IN-KOGI-STATE
  39. Musfiroh, M., Suwandono, A., Setiawati Dewi, N., & Utami, T. (2023). Supplement 1) 2023 1 Doctoral Program in Medical and Health Science (Vol. 54). https://journals.usm.ac.id/index.php/solusi/article/view/6423
  40. Naini, N. F., & Riyanto, S. (2023). The Influence of Perceived Organizational Support and Work-Life Balance on Turnover Intention Through Job Satisfaction. International Journal of Islamic Business and Management Review, 3(2), 183–193. https://doi.org/10.54099/ijibmr.v3i2.814
  41. Nasution, M. I., Fahmi, M., Jufrizen, Muslih, & Prayogi, M. A. (2020). The Quality of Small and Medium Enterprises Performance Using the Structural Equation Model-Part Least Square (SEM-PLS). Journal of Physics: Conference Series, 1477(5), 052052. https://doi.org/10.1088/1742-6596/1477/5/052052
  42. Nguyen, C. M. A., & Ha, M.-T. (2023). The interplay between internal communication, employee engagement, job satisfaction, and employee loyalty in higher education institutions in Vietnam. Humanities and Social Sciences Communications, 10(1), 329. https://doi.org/10.1057/s41599-023-01806-8
  43. Novitasari, D., Asbari, M., & Sasono, I. (2021). Analisis Pengaruh Religiusitas dan Kualitas Pelayanan terhadap Kepuasan Kerja: Studi Kasus pada Karyawan Industri Manufaktur. Jurnal Manajemen Strategi Dan Aplikasi Bisnis, 4(1), 117–130. https://doi.org/10.36407/jmsab.v4i1.268
  44. Nurdin, A., Baskoro, F. V. E., & Sulistyorini, S. (2023). PENGARUH DISIPLIN KERJA DAN KOMPENSASI TERHADAP KEPUASAN KERJA KARYAWAN PADA PT INDOMARCO PRISMATAMA KECAMATAN PEDURUNGAN. Solusi, 21(2), 210–217. https://doi.org/10.26623/slsi.v21i2.6423
  45. Orujaliyev, R. (2024). The Effect of Non-Financial Incentives on Employee Engagement and Employee Retention. European Journal of Humanities and Social Sciences, 3–10. https://doi.org/10.29013/EJHSS-24-2-3-10
  46. Popaitoon, P. (2022). Fostering Work Meaningfulness for Sustainable Human Resources: A Study of Generation Z. Sustainability (Switzerland), 14(6). https://doi.org/10.3390/su14063626
  47. Pradies, C., Aust, I., Bednarek, R., Brandl, J., Carmine, S., Cheal, J., Pina e Cunha, M., Gaim, M., Keegan, A., Lê, J. K., Miron-Spektor, E., Nielsen, R. K., Pouthier, V., Sharma, G., Sparr, J. L., Vince, R., & Keller, J. (2021). The Lived Experience of Paradox: How Individuals Navigate Tensions during the Pandemic Crisis. Journal of Management Inquiry, 30(2), 154–167. https://doi.org/10.1177/1056492620986874
  48. Purba, P. W., Kresna Darmasetiawan, N., Bisnis, F., Ekonomika, D., & Surabaya, U. (2023). THE INFLUENCE OF QUALITY OF WORK-LIFE AND STAYING INTENTION THROUGH JOB SATISFACTION ON MILENIAL WORKERS IN THE BANKING SECTOR IN SURABAYA under a Creative Commons Attribution-NonCommercial 4.0 International License (CC BY-NC 4.0). Jurnal Ekonomi, 12(03), 2023. http://ejournal.seaninstitute.or.id/index.php/Ekonomi
  49. Purwaningsih, M., & Kurniasari, F. (2025). The Impact Of Work Stress And Compensation On Employee Retention At Pt Anzon Autoplaza In Pontianak. EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi Dan Bisnis, 13(2). https://doi.org/10.37676/ekombis.v13i2.7140
  50. Putu, I., Wiguna, A. A., Putu, I. A., Sugianingrat, W., & Astrama, I. M. (2023). The Effect of Compensation on Employee Turnover Intention at MSMEs in Denpasar City: Job Satisfaction as Mediation Article Info. In Management and Applied Social Studies Review (MASSIV) (Vol. 1, Issue 2). https://doi.org/https://doi.org/10.32795
  51. Rahmah, N. A., & Gustomo, A. (2024). Analysis Of Overtime Work, Time Management, And Job Satisfaction On Employees’ Work-Life Balance (Study At PT. Idricipta Aditama Grutty Shoes, Bags & Fashion Bandung). EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi Dan Bisnis, 12(2). https://doi.org/10.37676/ekombis.v12i2.5429
  52. Rahman, M., Ming, T. H., Baigh, T. A., & Sarker, M. (2021). Adoption of artificial intelligence in banking services: an empirical analysis. International Journal of Emerging Markets, 18(10), 4270–4300. https://doi.org/10.1108/IJOEM-06-2020-0724
  53. Ratnawati, Sudarmiatin, Soetjipto, B. E., & Restuningdiah, N. (2022). The Role of Financial Behavior as a Mediator of the Influence of Financial Literacy and Financial Attitudes on MSMEs Investment Decisions in Indonesia. Journal of Social Economics Research, 9(4), 193–203. https://doi.org/10.18488/35.v9i4.3231
  54. Rivai, V., & Sagala, E. J. (2009). Manajemen Sumber Daya Manusia untuk Perusahaan: dari Teori ke Praktik (Revisi). Rajawali Pers.
  55. Salsabila, U. N., Irawati, S., & Fuadiputra, I. R. (2024). The Influence of Compensation on Employee Performance with Job Satisfaction as an Intervening Variable (A Case Study of PT. Angkasa Pura I Juanda). Jurnal Manajemen Bisnis Dan Kewirausahaan. https://doi.org/10.22219/jamanika.v4i3.36130
  56. Saman, A. (2020). EFFECT OF COMPENSATION ON EMPLOYEE SATISFACTION AND EMPLOYEE PERFORMANCE. International Journal of Economics, Business and Accounting Research (IJEBAR), 4(01). https://doi.org/10.29040/ijebar.v4i01.947
  57. Sari, A. P., Hayati, S., & Nurhikmah, N. (2024). Pengaruh Kepuasan Kerja Terhadap Intensi Turnover Pada Karyawan Generasi-Z Di Kota Makassar. Jurnal Psikologi Karakter, 4(1), 261–269. https://doi.org/10.56326/jpk.v4i1.3747
  58. Sastrohadiwiryo, S. (2003). Manajemen Tenaga Kerja Indonesia (p. 395). PT. Bumi Aksara.
  59. Setiawan, I., & Esthi, R. B. (2021). Kepuasan kerja pengemudi transportasi online di Indonesia. FORUM EKONOMI, 23(4), 781–790. https://doi.org/10.30872/jfor.v23i4.10227
  60. Setiyawan, I. B., Gustav Qhadafi, M. L., Hidayat, S. K., & Rohman, A. (2024a). Compensation, Stress, And Retention: Crafting A Satisfied Workforce In Guarantee Companies. Eduvest - Journal of Universal Studies, 4(10). https://doi.org/10.59188/eduvest.v4i10.38831
  61. Setiyawan, I. B., Gustav Qhadafi, M. L., Hidayat, S. K., & Rohman, A. (2024b). Compensation, Stress, And Retention: Crafting A Satisfied Workforce In Guarantee Companies. Eduvest - Journal of Universal Studies, 4(10). https://doi.org/10.59188/eduvest.v4i10.38831
  62. Siagian, G. F., Setyabudi, C. M., & Mayastinasari, V. (2024). The Impact of Quality of Work Life and Work-Life Balance on Job Satisfaction: The Mediating Role of Perceived Organizational Support. Journal La Sociale, 5(2), 273–286. https://doi.org/10.37899/journal-la-sociale.v5i2.1053
  63. Silaban, H., & Margaretha, M. (2021). The Impact Work-Life Balance toward Job Satisfaction and Employee Retention: Study of Millennial Employees in Bandung City, Indonesia. International Journal of Innovation and Economic Development, 7(3), 18–26. https://doi.org/10.18775/ijied.1849-7551-7020.2015.73.2002
  64. Syahidin, S., Syafii, M., & Sirojuzilam, S. (2022). Pengaruh Kualitas Kehidupan Kerja, Motivasi Kerja, Kompensasi terhadap Kinerja Pegawai pada Dinas Perhubungan Kabupaten Aceh Tengah dan Kabupaten Bener Meriah dengan Kepuasan Kerja Sebagai Variabel Intervening. JIIP - Jurnal Ilmiah Ilmu Pendidikan, 5(5), 1610–1617. https://doi.org/10.54371/jiip.v5i5.616
  65. Syal, A., Rosnani, T., Daud, I., Christiana, M., Kalis, I., & Hendri, M. I. (2024). The influence of reward, work-life balance on employee retention: The mediating effect of Job satisfaction Generation Z employees in West Kalimantan. Journal of Management Science (JMAS), 7(1), 270–279. https://doi.org/https://doi.org/10.35335/jmas.v7i1.384
  66. Tuyet, N. L. H., & Ninh, L. K. (2023). Competition and firm performance: evidence from Vietnam. RAUSP Management Journal, 58(2), 111–124. https://doi.org/10.1108/RAUSP-03-2022-0094
  67. Umpusinga, H. A., Utami, E. Y., Widiawati, W., & Hafidurrahman, M. (2024). Analyzing Employee Retention in Growing Indonesian MSMEs: Factors such as Compensation, Career Opportunities, and Leadership Styles. International Journal of Business, Law, and Education, 5(1), 215–235. https://doi.org/10.56442/ijble.v5i1.376
  68. Utami, K. D. (2025). Sritex’s “Going Concern” Not Carried Out, More Than 10,000 Employees Affected by Layoffs. PT Kompas Media Nusantara. https://www.kompas.id/artikel/en-going-concern-sritex-tak-dilakukan-lebih-dari-10000-karyawan-terdampak-phk
  69. Vieira, J., & Gomes, C. (2024). Talent Management and Generation Z: A Systematic Literature Review through the Lens of Employer Branding. https://doi.org/10.3390/admsci
  70. Wirajaya, B., & Tiarapuspa. (2023). REVIEW ARTIKEL: MELIHAT PERKEMBANGAN RISET TERKINI DALAM STUDI SUMBER DAYA MANUSIA (SDM). Jurnal Ekonomi Trisakti, 3(2), 2237–2246. https://doi.org/10.25105/jet.v3i2.16904
  71. Yurizka, S. anis, Irfani, A., & Assyofa, A. R. (2024). Pengaruh Beban Kerja terhadap Kepuasan Kerja pada PT. Wahana Wirawan Nissan Gatsu Denpasar. Bandung Conference Series: Business and Management, 4(1), 381–388. https://doi.org/10.29313/bcsbm.v4i1.11041
  72. Yusuf, S., Ferils, M., & Nurul Hajjad, fidatul. (2023). The Effect of Job Satisfaction and Job Insecurity on Employee Turnover Intention. Golden Ratio of Human Resource Management, 3(2). https://doi.org/10.52970/grhrm.v3i2.678
  73. Zainal, N. S. B., Wider, W., Lajuma, S., Ahmad Khadri, M. W. A. B., Taib, N. M., & Joseph, A. (2022). Employee Retention in the Service Industry in Malaysia. Frontiers in Sociology, 7. https://doi.org/10.3389/fsoc.2022.928951
  74. Zakiah, S., Winarno, A., & Hermana, D. (2023). Examination of consumer engagement for loyalty in sustainable destination image. Cogent Social Sciences, 9(2). https://doi.org/10.1080/23311886.2023.2269680