Peran Kecerdasan Emosional dan Spiritual terhadap Kinerja melalui Komitmen Afektif

https://doi.org/10.35912/simo.v6i1.3583
Published: Apr 10, 2025

Abstract:

Purpose: Examine the influence of Emotional Intelligence and Spiritual Intelligence on BMT BIF Yogyakarta Employee Performance through Organizational Affective Commitment as a mediating variable.

Methodology/approach: The method in this research is quantitative. Sample in this study was all BMT BIF employees who worked in 11 branch offices spread throughout DIY. The sampling method uses non-probability sampling. The data analysis technique uses Structural Equation Modeling (SEM) with the Smart PLS version 4 analysis tool.

Results/findings: (1) Emotional Intelligence has a positive and significant effect on Employee Performance, (2) Spiritual Intelligence has a positive and significant effect on Performance. Employees, (3) Emotional Intelligence has no significant effect on Affective Commitment, (4) Spiritual Intelligence has a positive and significant effect on Affective Commitment, (5) Affective Commitment has no significant effect on Employee Performance, (6) Emotional Intelligence has no significant effect on Employee Performance through Affective Commitment as a mediating variable, (7) Spiritual Intelligence does not have a significant effect on Employee Performance through Affective Commitment as a mediating variable.

Conclusion: Emotional intelligence variables have a positive and significant effect on employee performance when tested directly

Limitations: The limitations of this research are that the number of samples is not too large and the research results are only based on respondents' answers via the questionnaire distributed

Contribution: The contribution of this research is aimed at developing science around Human Resources and Organizational management.

Keywords:
1. Affective Commitment
2. Emotional Intelligence
3. Employee performance
4. Spiritual Intelligence
Authors:
Reza Athabi Zayeed
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How to Cite
Zayeed, R. A. . (2025). Peran Kecerdasan Emosional dan Spiritual terhadap Kinerja melalui Komitmen Afektif . Studi Ilmu Manajemen Dan Organisasi, 6(1), 123–143. https://doi.org/10.35912/simo.v6i1.3583
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Vol. 6 No. 1 (2025): April
Articles
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    Bhalerao, H., & Kumar, S. (2016). Role of Emotional Intelligence in Leaders on the Commitment Level of Employees: A Study in Information Technology and Manufacturing Sector in India. Business Perspectives and Research, 4(1), 41–53. https://doi.org/10.1177/2278533715605434.

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    Khraim, H. (2023). The impact of emotional intelligence on job performance at private hospitals: The moderating role of organizational culture. Problems and Perspectives in Management, 21(1), 459–470. https://doi.org/10.21511/ppm.21(1).2023.39.

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  2. Andes, T. Y., & Parmin. (2021). Pengaruh Kecerdasan Emosional Dan Keadilan Distributif Terhadap Terhadap Komitmen Afektif Melalui Kepuasan Kerja Sebagai Variabel Intervening (Studi Pada Guru Tk Di Kecamatan Kebumen). Management of Journal, 1–6.
  3. Ariyani, R. P. N., & Sugiyanto, E. K. (2020). Pengaruh Komitmen Afektif, Komitmen Berkelanjutan dan Komitmen Normatif Terhadap Kinerja Karyawan (Studi Perusahaan BUMN X di Semarang). Jurnal Ilmiah Manajemen Ubhara, 2(2), 113. https://doi.org/10.31599/jmu.v2i2.772.
  4. Baker, R., & Ibrahim, H. I. (2017). Kecerdasan emosi dan komitmen afektif: Peranan keterikatan kerja sebagai pengantara. Jurnal Pengurusan, 49, 103–115. https://doi.org/10.17576/pengurusan-2017-49-09.
  5. Bhalerao, H., & Kumar, S. (2016). Role of Emotional Intelligence in Leaders on the Commitment Level of Employees: A Study in Information Technology and Manufacturing Sector in India. Business Perspectives and Research, 4(1), 41–53. https://doi.org/10.1177/2278533715605434.
  6. Busro.M. (2018). Teori-teori Manajemen Sumber Daya Manusia. Jakarta: Pernada Media Group.
  7. Fauziah, N. A., Faeni, D. P., Wibowo, A., & Fikri, N. (2024). Hubungan antara Learning Agility , Eksplorasi Kompetensi , dan Training and Development terhadap Kinerja Karyawan Dimediasi Komitmen Organisasi pada PT . Kaya Raya Turun Temurun ( The Relationship between Learning Agility , Competency Exploration , and Training and Development on Employee Performance Mediated by Organizational Commitment at PT . Kaya Raya Turun Temurun ). 5(2), 223–236.
  8. Ghozali, Imam dan Hengky Latan (2015). Partial Least Squares Konsep Teknik dan Aplikasi dengan Program Smart PLS 3.0. Semarang: Universitas Diponegoro Semarang.
  9. Goel, T., & Hussein, T. (2015). Impact of emotional intelligence on performance of employees in service industry. Global Journal of Enterprise Information System, 7(3), 49-53.
  10. Goleman, D. (2015). Emotional intelegence. Jakarta: PT. Gramedia Pustaka Utama.
  11. Goleman.D. (2017). Emotional Intelegensi. Jakarta: PT Gramedia.
  12. Gunawan, W. Ben, Setyani, A. H., & Perwitasari, G. P. (2024). Pengaruh Emotional Labour dan Reward terhadap Performa Kerja Karyawan Divisi Pemasaran PT MI ( The Influence of Emotional Labor and Rewards on the Work Performance of Employees in the Marketing Division of PT. 5(2), 127–140.
  13. Gunu, U., & Oladepo, R. O. (2014). Impact of emotional intelligence on employees’ performance and organizational commitment: A case study of Dangote Flour Mills workers. University of mauritius research journal, 20, 1-32.
  14. Husnah, A., Sari, Y., & Kenamon, M. (2024). Pengaruh Kompensasi Non Finansial terhadap Kepuasan Kerja dan Dampaknya terhadap Kinerja Karyawan Universitas Baturaja ( The Effect of Non-Financial Compensation on Job Satisfaction and its Impact on Employee Performance at Baturaja University ). 5(2), 237–253.
  15. Jiang, C., Zhou, L., & Jiang, S. (2024). From Spiritual Climate to Social Workers’ Job Performance: A Serial Mediation Model of Organisational Commitment and Work Engagement. The British Journal of Social Work, bcae095.
  16. Kehista, A. P., Faeni, D. P., Wibowo, A., & Fikri, N. (2024). Pengaruh Konsep Green Human Resources Management , Kepemimpinan Transformasional , dan Komitmen Organisasi terhadap Kinerja Organisasi yang Dimediasi Praktik Implementasi Green Human Resources Management PT XX ( The Influence of Green Human Resources Management Concept , Transformational Leadership , and Organizational Commitment on Organizational Performance Mediated by Green Human Resources Management Implementation Practices at PT XX ). 5(2), 255–268.
  17. Laelawati, K. (2022). Analisis Pengaruh Kepemimpinan Tranformasional, Budaya Kerja, Kompetensi dan Kecerdasan Emosional Terhadap Komitmen Afektif Serta Implikasinya Pada Kinerja Dosen (survey Pada Universitas Swasta Se–Bandung Raya) (Doctoral dissertation, Universitas Pasundan).
  18. Ludin, I., Saleh, S., Amruloh, D.A.G. (2018) Pengaruh Kecerdasan Intelektual, Kecerdasan Emosional, dan Kecerdasan Spiritual terhadap Kinerja Wirausaha Muslim di Kabupaten Purwakarta. Jurnal Ekonomi dan Bisnis, Vol. 8 No. 1 Maret 2018 ISSN : 2503-4413, Hal 8 – 18.
  19. Khanifah, S., Palupiningdyah. (2015) Pengaruh Kecerdasan Emosional Dan Budaya Organisasi Pada Kinerja Dengan Komitmen Organisasi. Management Analysis Journal 4 (3) (2015), 200-211. http://journal.unnes.ac.id/sju/index.php/maj.
  20. Khraim, H. (2023). The impact of emotional intelligence on job performance at private hospitals: The moderating role of organizational culture. Problems and Perspectives in Management, 21(1), 459–470. https://doi.org/10.21511/ppm.21(1).2023.39.
  21. Maftuhin.I. (2020). Model Peningkatan Komitmen Afektif Melalui Kecerdasan Spiritual, Work Engagement dan Sentralitas Pekerjaan (Di Koperasi Simpan Pinjam dan Pembiayaan Syari’ah Fastabiq Khairu Ummah, Pati, Jawa Tengah) (Doctoral dissertation, Universitas Islam Sultan Agung Semarang).
  22. Mudjianto, Hidayah. S, Handayani. SB. (2020) Komitmen Afektif Sebagai Variabel Yang Memediasi Pengaruh Kecerdasan Emosional Dan Budaya Organisasi Terhadap Kinerja Pegawai. Jurnal Ekonomi Manajemen dan Akuntansi No. 49 / Th. XXVII / Oktober 2020. hal 43-59.
  23. Muhyi. A.H. (2021). The Effect Of Affective Commitment, Continuance Commitment And Normative Commitment On Cooperative Management Performance In Sukabumi City, West Java. Jurnal Pemikiran dan Penelitian Administrasi Bisnis dan Kewirausahaan 53 Vol.6, No. 1, April 2021, DOI : https://doi.org/10.24198/adbispreneur.v6i1.32494, hal. 53-65.
  24. Mujianto, G., Harahap, P., & Santoso, D. (2021). Peran Kecerdasan Spiritual, Intelektual, Dan Komitmen Afektif Bagi Peningkatan Kinerja Sdm. Jurnal Riset Ekonomi Dan Bisnis, 14(1), 64. https://doi.org/10.26623/jreb.v14i1.3569.
  25. Nurachman, R. M., Sutrisna, A., & Barlian, B. (2022). Pengaruh Kecerdasan Intelektual Dan Kecerdasan Spiritual Terhadap Kinerja Karyawan ( Survei Pada Karyawan Non Manajer Grand Metro Hotel Tasikmalaya ). J-CEKI?: Jurnal Cendekia Ilmiah, 1(6), 701–705.
  26. Nurul.A. (2019). Peningkatan Kinerja SDM Melalui Kecerdasan Spiritual Dan Penerapan Etika Kerja Islami Dengan Komitmen Afektif Sebagai Variabel Intervening (Studi Kasus di RSI PKU Muhammadiyah Pekajangan Kab. Pekalongan) (Doctoral dissertation, Universitas Islam Sultan Agung).
  27. Panyiwi Kessi, A. M., Suwardi, W. Z., Mukhtar, A., Asmawiyah, A., & Pratiwi AR, D. (2022). Islamic Leadership, Emotional Intelligence, and Spiritual Intelligence on Passion of Work and Performance. Golden Ratio of Human Resource Management, 2(1), 15–26. https://doi.org/10.52970/grhrm.v2i1.87.
  28. Parawitha, G. A., & Gorda, E. S. (2017). Pengaruh Kecerdasan Spiritual, Kecerdasan Emosional, Kepemimpinan Transformasional Terhadap Kepuasan Kerja dan Kinerja. Jurnal Ilmiah Manajemen Dan Bisnis, 2(2), 135–143.
  29. Parinding, R. G. (2017). Komitmen Afektif 2 “Analisis Pengaruh Komitmen Afektif, Komitmen Berkelanjutan, Dan Komitmen Normatif Terhadap Kinerja Karyawan Pada PT. Pegadaian (Persero) Cabang Ketapang.” Magistra Jurnal Ilmu Manajemen, 1(2), 88–107.
  30. Rahmawaty, A., Rokhman, W., Bawono, A., & Irkhami, N. (2021). Emotional intelligence, spiritual intelligence and employee performance: The mediating role of communication competence. International Journal of Business and Society, 22(2), 734–752. https://doi.org/10.33736/ijbs.3754.2021.
  31. Ramadhana, G. I., & Ratnawati, I. (2022). Pengaruh Kecerdasan Emosional Terhadap Kinerja Karyawan Dengan Komitmen Afektif Sebagai Variabel Intervening (Studi Pada Kantor Pt Bess Finance Cabang Semarang).Diponegoro Journal Of Management. Volume 11, Nomor 4, Tahun 2022, Halaman 1 Http://Ejournal-S1.Undip.Ac.Id/Index.Php/Dbr ISSN (Online): 2337-3792. 1–22.
  32. Ratnasari, S. L., Supardi, S., & Nasrul, H. W. (2020). Kecerdasan Intelektual, Kecerdasan Emosional, Kecerdasan Spiritual, Dan Kecerdasan Linguistik Terhadap Kinerja Karyawan. Journal of Applied Business Administration, 4(2), 98–107. https://doi.org/10.30871/jaba.v4i2.1981.
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  34. Robbins, Stephen P., & Timothy A. Judge. (2017). Organizational Behavior (17th) Edition : Pearson Education Limited.
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  36. Sancoko, R., Setiawan, M., & Troena, E. A. (2019). The influence of organizational culture and spiritual intelligence on employee performance through emotional intelligence. Management and Economics Journal (MEC-J), 3(1), 67. https://doi.org/10.18860/mec-j.v0i2.5510.
  37. Sastre Castillo, M. Á., & Danvila Del Valle, I. (2017). Is emotional intelligence the panacea for a better job performance? A study on low-skilled back office jobs. Employee Relations, 39(5), 683–698. https://doi.org/10.1108/ER-11-2016-0216.
  38. Shao, H., Fu, H., Ge, Y., Jia, W., Li, Z., & Wang, J. (2022). Moderating Effects of Transformational Leadership, Affective Commitment, Job Performance, and Job Insecurity. Frontiers in Psychology, 13(May). https://doi.org/10.3389/fpsyg.2022.847147.
  39. Tarigan, E., Tanjung, A. R., & Darlis, E. (2015). Analisis Pengaruh Kecerdasan Intelektual, Kecerdasan Emosional, dan Kecerdasan Spiritual terhadap Kinerja Manajerial pada Hotel-Hotel Berbintang 3 di Pekanbaru. Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi, 2(2), 1-16.
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