https://penerbitgoodwood.com/index.php/sekp <p style="text-align: justify;">Studi Ekonomi dan Kebijakan Publik adalah jurnal ilmiah yang mempublikasikan artikel ilmiah yang mengangkat topik ekonomi dan kebijakan publik serta topik-topik terkait. Naskah yang dikirimkan ke Studi Ekonomi dan Kebijakan Publik akan direview dengan metode double-blind peer review oleh mitra bestari pilihan kami. Studi Ekonomi dan Kebijakan Publik bertujuan untuk menjawab berbagai isu serta memediasi penyebarluasan perkembangan teoritis dan praktis di bidang ekonomi dan kebijakan publik melalui publikasi ilmiah.</p> Penerbit Goodwood en-US Studi Ekonomi dan Kebijakan Publik 2963-394X <p>Authors who publish with this journal agree to the following terms:</p> <ol> <li class="show">Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a&nbsp;<a href="http://creativecommons.org/licenses/by-sa/4.0/" target="_blank" rel="noopener">Creative Commons Attribution License (CC BY-SA 4.0)</a>&nbsp;that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.</li> <li class="show">Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.</li> <li class="show">Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.</li> </ol> https://penerbitgoodwood.com/index.php/sekp/article/view/4980 <p><strong>Purpose:</strong> The aim of this study is to analyze the application of agency theory and the role of corporate and business governance in addressing conflicts of interest, using a case study of fraud committed by insurance agent Swita Glorite Supit from Sinarmas MSIG Life.</p> <p><strong>Methodology:</strong> This study uses a descriptive qualitative approach. The research focuses on a real-life case involving Sinarmas MSIG Life, specifically examining governance practices and agent misconduct. No software was used, but the study is based on literature review, document analysis, and interpretation of agency theory principles in the context of a fraud case.</p> <p><strong>Result:</strong> The findings reveal that information asymmetry and weak internal control systems are the root causes of agency-related issues. The analysis also highlights the importance of implementing good governance principles including transparency, accountability, and risk management to protect policyholders and uphold the reputation of the insurance industry</p> <p><strong>Conclusions:</strong> The case of Swita Glorite Supit reflects a systemic failure in corporate and agency governance. The misconduct stems not only from individual actions but also from weak oversight, ineffective code of ethics implementation, and the lack of a strong ethical culture to prevent and detect fraud.</p> <p><strong>Limitations:</strong> A limitation of the study is that it focuses on a single case and does not include quantitative data or perspectives from a broader range of agents or companies, which may affect generalizability.</p> <p><strong>Contribution:</strong> This study contributes to the understanding of agency theory application in the financial services sector, particularly in insurance. It is useful for corporate governance practitioners, policymakers, insurance companies, and researchers in the fields of business ethics, governance, and risk management.</p> Agatha Danar Kristia Okta Nursanita Nursanita Copyright (c) 2025 Agatha Danar Kristia Okta, Nursanita Nursanita https://creativecommons.org/licenses/by-sa/4.0 2025-06-30 2025-06-30 3 2 54 54 10.35912/sekp.v3i2.4980