Pengaruh Religiusitas dan Kualitas Pelayanan Islami terhadap Loyalitas Karyawan dengan Kepuasan Kerja sebagai Variabel Mediasi pada Perguruan Tinggi Swasta di Jawa Tengah
Purpose: this study aims to analyze the influence of religiosity and islamic service quality on employee loyalty with job safisfaction as a mediating variable at the muhammadiyah university of surakarta.
Methodology: research uses quantitative methods with a survey approach. The sample consisted of 150 empliyees selected randomly. Data was collected through questionnaires and analyzed using structural equation modeling SEM based on Smart PLS.
Results: Religiosity and Islamic service quality were proven to have a positive and significant effect on employee loyalty and job satisfaction. Job satisfaction also significantly mediates the influence of religiosity and Islamic service quality on employee loyalty.
Limitations: This research is limited to one educational institution with a relatively small sample size, so generalization to other organizations requires caution.
Contribution: This research contributes to the development of a human resource management model based on religious values ??and Islamic services in the context of higher education.