LUKIYANA , L.; KAMARUDDIN, M. J.; FIRMANSYAH, M. H. The Influence of Switching Barriers and Customer Service on Customer Satisfaction at Hotel Harris Kelapa Gading with Perceived Quality as Moderator. Studi Akuntansi, Keuangan, dan Manajemen, [S. l.], v. 5, n. 3, p. 259–269, 2026. DOI: 10.35912/sakman.v5i3.3385. Disponível em: https://penerbitgoodwood.com/index.php/sakman/article/view/3385. Acesso em: 15 jan. 2026.