The Influence of Self-Efficacy on Employee Performance Mediated by Employee Loyalty (Courtiers) in the Yogyakarta Palace

https://doi.org/10.35912/sakman.v4i2.3824
Published: Jan 2, 2025

Abstract:

Purpose: The purpose of this study is to examine and prove the effect of self-efficacy on employee performance, with job loyalty as a mediating variable, on employees (courtiers) at the Yogyakarta Palace.

Methodology: This study uses a quantitative approach through the type of primary data with a population consisting of 416 employees from four divisions in the Yogyakarta Palace. The research sample of 100 employees (courtiers) was selected using random sampling technique. Data analysis was carried out using the Structural Equation Modeling (SEM) Partial Least Square (PLS) method using Smart PLS 4 software.

Results: The results showed that self-efficacy has a significant effect on employee performance, job loyalty also has a significant effect on employee performance, and self-efficacy has a significant effect on job loyalty. However, the effect of self-efficacy on employee performance through work loyalty as a mediating variable is not significant.

Conclusions: Employees (courtiers) with stronger beliefs in self-efficacy tend to have better performance and also higher loyalty to the organization. This research shows that the loyal attitude of courtiers based on a sense of love and belonging to the culture and traditions of the Yogyakarta Palace is an attitude of self-devotion, not a factor of work loyalty in general. Building self-efficacy in courtiers is very important to increase their loyalty and performance at work.

Limitations: First, because this study only looks at the relationship between variables that are still limited.

Second, the sample used may be limited to a particular sector, so the results cannot be generalized to various organizational contexts.

Contribution: It is important to maintain the existing vocational training and mentoring. Strengthen the existing job training and mentoring system in the Palace as an effort to align with cultural challenges in this era of modernization..

Keywords:
1. Loyalty
2. Performance
3. Self-Efficacy
4. Yogyakarta Palace
Authors:
1 . Diah Retno Wulandaru
2 . Sri Rahayu Ningtiyas
3 . Rifqi Syarif Nasrulloh
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How to Cite
Wulandaru, D. R. ., Ningtiyas , S. R. ., & Nasrulloh , R. S. . (2025). The Influence of Self-Efficacy on Employee Performance Mediated by Employee Loyalty (Courtiers) in the Yogyakarta Palace. Studi Akuntansi, Keuangan, Dan Manajemen, 4(2), 365–376. https://doi.org/10.35912/sakman.v4i2.3824
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Issue & Section
Vol. 4 No. 2 (2025): Januari
Articles
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    Puspita, N., Nugroho, N., & Banun, A. (2020). The Influence of Organizational Culture and Work Engagement Over Employee Performance Mediated by Employee Loyalty. Journal of Multidisciplinary Academic, 4(5), 289-294.

    Qorfianalda, S., & Wulandari, A. (2021). Budaya Organisasi Terhadap Kinerja Dimediasi Kepuasan dan Loyalitas Kerja Karyawan. EKOMABIS: Jurnal Ekonomi Manajemen Bisnis, 2(2), 157-168. doi:https://doi.org/10.37366/ekomabis.v2i02.211

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    Roy, S. K. (2022). The Impact of Age, Gender, and Ethnic Diversity on Organizational Performance: An Empirical Study of Bangladesh's Banking Sector. International Journal of Financial, Accounting, and Management, 4(2), 145-161. doi:https://doi.org/10.35912/ijfam.v4i2.905

    Rozi, F., Syahrizal, S., Patrisia, D., & Abror, A. (2019). The Effect of Self-Efficacy on Loyalty with Job Satisfaction as a Mediating Variable: Study at Universitas Negeri Padang. Paper presented at the 2nd Padang International Conference on Education, Economics, Business and Accounting (PICEEBA-2 2018), Padang.

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    Ulabor, E. A., & Bosede, A. I. (2019). Employee Commitment and Organizational Performance in Selected Fast Food Outlets in Osun State. International Journal of Financial, Accounting, and Management, 1(1), 23-37. doi:https://doi.org/10.35912/ijfam.v1i1.55

    Widayati, F., Fitria, H., & Fitriani, Y. (2020). Pengaruh Kepuasan Kerja dan Loyalitas Kerja terhadap Kinerja Guru. Journal of Education Research, 1(3), 251-257. doi:https://doi.org/10.37985/jer.v1i3.29

    Wulansari, F., & Fauzi, A. (2023). Pengaruh Coaching dan Mentoring Terhadap Kinerja Pegawai. Jurnal Akuntansi Dan Manajemen Bisnis, 3(1), 121-126. doi:https://doi.org/10.56127/jaman.v3i1.670

    Yanuardianto, E. (2019). Teori Kognitif Sosial Albert Bandura (Studi Kritis dalam Menjawab Problem Pembelajaran di MI). Auladuna: Jurnal Prodi Pendidikan Guru Madrasah Ibtidaiyah, 1(2), 94-111. doi:https://doi.org/10.36835/au.v1i2.235

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  13. Hartika, A., Fitridiani, M., & Asbari, M. (2023). The Effect of Job Satisfaction and Job Loyalty on Employee Performance: A Narrative Literature Review. Journal of Information Systems and Management (JISMA), 2(3), 9-15. doi:https://doi.org/10.4444/jisma.v2i3.309
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  15. Ichdan, D. A., & Maryani. (2024). The Impact of Innovation, Corporate Social Responsibility, Environmental Practices, and Organizational Culture on Organizational Sustainability. Annals of Management and Organization Research, 5(4), 297-310. doi:https://doi.org/10.35912/amor.v5i4.2236
  16. Khan, M., Daniyal, M., & Ashraf, M. Z. (2020). The Relationship Between Monetary Incentives and Job Performance: Mediating Role of Employee Loyalty. International Journal of Multidisciplinary and Current Educational Research (IJMCER), 2(6), 12-21.
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  18. Meria, L., & Tamzil, F. (2021). Pengaruh Efikasi Diri terhadap Kesiapan untuk Berubah dan Kinerja Karyawan. Forum Ilmiah Indonusa, 18(2), 279-290.
  19. Nazki, S. H. (2024). Indigenous Traditions and the Impact of War: An Analysis of N. Scott Momaday’s House Made of Dawn. Journal of Social, Humanity, and Education, 5(1), 61-72. doi:https://doi.org/10.35912/jshe.v5i1.2199
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  23. Qorfianalda, S., & Wulandari, A. (2021). Budaya Organisasi Terhadap Kinerja Dimediasi Kepuasan dan Loyalitas Kerja Karyawan. EKOMABIS: Jurnal Ekonomi Manajemen Bisnis, 2(2), 157-168. doi:https://doi.org/10.37366/ekomabis.v2i02.211
  24. Rapp, A., Baker, T. L., Bachrach, D. G., Ogilvie, J., & Beitelspacher, L. S. (2015). Perceived Customer Showrooming Behavior and the Effect on Retail Salesperson Self-Efficacy and Performance. Journal of retailing, 91(2), 358-369. doi:https://doi.org/10.1016/j.jretai.2014.12.007
  25. Roy, S. K. (2022). The Impact of Age, Gender, and Ethnic Diversity on Organizational Performance: An Empirical Study of Bangladesh's Banking Sector. International Journal of Financial, Accounting, and Management, 4(2), 145-161. doi:https://doi.org/10.35912/ijfam.v4i2.905
  26. Rozi, F., Syahrizal, S., Patrisia, D., & Abror, A. (2019). The Effect of Self-Efficacy on Loyalty with Job Satisfaction as a Mediating Variable: Study at Universitas Negeri Padang. Paper presented at the 2nd Padang International Conference on Education, Economics, Business and Accounting (PICEEBA-2 2018), Padang.
  27. Saragih, S., & Siahaan, E. (2021). Pengaruh Stres Kerja, Efikasi Diri dan Kreatifitas Terhadap Kinerja Pegawai Badan Layanan Umum Daerah Rumah Sakit Umum Daerah Djasamen Saragih Pematangsiantar. J-MIND (Jurnal Manajemen Indonesia), 6(2), 90-102. doi:https://doi.org/10.29103/j-mind.v6i2.5883
  28. Sudaryanto, A. (2008). Hak dan Kewajiban Abdi Dalem dalam Pemerintahan Kraton Yogyakarta. Jurnal Mimbar Hukum, 20(1), 164-177. doi:https://doi.org/10.22146/jmh.16321
  29. Suhardi, A., Ismilasari, & Jasman, J. (2021). Analisis Pengaruh Loyalitas dan Komitmen Organisasi Terhadap Kinerja Karyawan. Jesya (Jurnal Ekonomi Dan Ekonomi Syariah), 4(2), 1117-1124. doi:https://doi.org/10.36778/jesya.v4i2.421
  30. Sulistyowati. (2013). Cultural Strategies of Abdi Dalem in The Global Era in Achieving Welfare. Heritage of Nusantara: International Journal of Religious Literature and Heritage, 2(2), 93-119. doi:https://doi.org/10.31291/hn.v2i2.110
  31. Sumardianti, L. (2021). Efikasi Diri dan Kepuasan Kerja Dengan Loyalitas Kerja Karyawan. Psikoborneo Jurnal Imiah Psikologi, 9(1), 155-163. doi:https://doi.org/10.30872/psikoborneo.v9i1.5676
  32. Tabasum, F., & Ghosh, N. (2021). Reinventing Employee Morale During Covid Pandemic: Study of Psychological Contract and Job Satisfaction of Healthcare Professionals. International Journal of Financial, Accounting, and Management, 3(3), 259-274. doi:https://doi.org/10.35912/ijfam.v3i3.596
  33. Tamba, A. W., Pio, R. J., & Sambul, S. A. P. (2018). Pengaruh Disiplin Kerja dan Loyalitas Karyawan Terhadap Kinerja Karyawan pada PT. Columbindo Perdana Cabang Manado. Jurnal Administrasi Bisnis (JAB), 7(1), 33-41. doi:https://doi.org/10.35797/jab.v7.i001.33-41
  34. Tanjung, R., Arifudin, O., Sofyan, Y., & Hendar. (2020). Pengaruh Penilaian Diri dan Efikasi Diri Terhadap Kepuasan Kerja Serta Implikasinya Terhadap Kinerja Guru. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 4(1), 380-391. doi:https://doi.org/10.31955/mea.v4i1.554
  35. Triambodo, D. B. A., Widhiastuti, H., Sugiarti, R., Winata, M. V. I., & Ma’rifah. (2023). Analisis Pengaruh Etos Kerja dan Budaya Organisasi Terhadap Loyalitas Personel dengan Kepuasan Kerja sebagai Variabel Intervening (Studi Kasus pada Anggota Polres Kudus). Attractive: Innovative Education Journal, 5(2), 744-753. doi:https://doi.org/10.51278/aj.v5i2.701
  36. Tyas, P. A. (2021). Structural Equation Modeling (SEM) Menggunakan Alternatif Partial Least Square (PLS). Universitas Islam Negeri Sunan Kalijaga Yogyakarta, Yogyakarta. Retrieved from http://digilib.uin-suka.ac.id/id/eprint/48654
  37. Ulabor, E. A., & Bosede, A. I. (2019). Employee Commitment and Organizational Performance in Selected Fast Food Outlets in Osun State. International Journal of Financial, Accounting, and Management, 1(1), 23-37. doi:https://doi.org/10.35912/ijfam.v1i1.55
  38. Widayati, F., Fitria, H., & Fitriani, Y. (2020). Pengaruh Kepuasan Kerja dan Loyalitas Kerja terhadap Kinerja Guru. Journal of Education Research, 1(3), 251-257. doi:https://doi.org/10.37985/jer.v1i3.29
  39. Wulansari, F., & Fauzi, A. (2023). Pengaruh Coaching dan Mentoring Terhadap Kinerja Pegawai. Jurnal Akuntansi Dan Manajemen Bisnis, 3(1), 121-126. doi:https://doi.org/10.56127/jaman.v3i1.670
  40. Yanuardianto, E. (2019). Teori Kognitif Sosial Albert Bandura (Studi Kritis dalam Menjawab Problem Pembelajaran di MI). Auladuna: Jurnal Prodi Pendidikan Guru Madrasah Ibtidaiyah, 1(2), 94-111. doi:https://doi.org/10.36835/au.v1i2.235
  41. Yuliati, R. (2022). The Terms of Types, Principles, and Hierarchy of Abdi Dalem of Ngayogyakarta Hadiningrat Palace as the Identity of the Speaker. Deskripsi Bahasa, 5(2), 73-84. doi:https://doi.org/10.22146/db.v5i2.5827