The Influence of Self-Efficacy on Employee Performance Mediated by Employee Loyalty (Courtiers) in the Yogyakarta Palace
Abstract:
Purpose: The purpose of this study is to examine and prove the effect of self-efficacy on employee performance, with job loyalty as a mediating variable, on employees (courtiers) at the Yogyakarta Palace.
Methodology: This study uses a quantitative approach through the type of primary data with a population consisting of 416 employees from four divisions in the Yogyakarta Palace. The research sample of 100 employees (courtiers) was selected using random sampling technique. Data analysis was carried out using the Structural Equation Modeling (SEM) Partial Least Square (PLS) method using Smart PLS 4 software.
Results: The results showed that self-efficacy has a significant effect on employee performance, job loyalty also has a significant effect on employee performance, and self-efficacy has a significant effect on job loyalty. However, the effect of self-efficacy on employee performance through work loyalty as a mediating variable is not significant.
Limitations: First, because this study only looks at the relationship between variables that are still limited.
Second, the sample used may be limited to a particular sector, so the results cannot be generalized to various organizational contexts.
Contribution: It is important to maintain the existing vocational training and mentoring. Strengthen the existing job training and mentoring system in the Palace as an effort to align with cultural challenges in this era of modernization.
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Akbar, R. P., & Armansyah, R. F. (2023). Perilaku Keuangan Generasi Z Berdasarkan Literasi. Jurnal Ilmiah Manajemen Dan Bisnis, 2(2), 107–124.
Albrecht, S. L., & Marty, A. (2020). Personality, self-efficacy and job resources and their associations with employee engagement, affective commitment and turnover intentions. International Journal of Human Resource Management, 31(5), 657–681. https://doi.org/10.1080/09585192.2017.1362660
Amalia, C. R. (2020). Pengaruh Komitmen Organisasi, Efikasi Diri Dan Motivasi Kerja Terhadap Loyalitas Kerja Pegawai Di Kantor Pelayanan Pajak Pratama Medan Petisah. JRAM (Jurnal Riset Akuntansi Multiparadigma), 7(1), 85–98. https://doi.org/10.30743/akutansi.v7i1.2722
Amegayibor, G. K. (2021). Leadership styles and employees’ performance: A case of family-owned manufacturing company, Cape Coast. International Journal of Financial, Accounting, and Management, 3(2), 149–164. https://doi.org/10.35912/ijfam.v3i2.624
Bayu, D., Triambodo, A., Widhiastuti, H., Sugiarti, R., Virgonita, M., Winta, I., & Rifah, M. ’. (2023). Analisis Pengaruh Etos Kerja dan Budaya Organisasi terhadap Loyalitas Personel dengan Kepuasan Kerja sebagai Variabel Intervening (Studi Kasus pada Anggota Polres Kudus). Attractive?: Innovative Education Journal, 5(2), 744–753. https://www.attractivejournal.com/index.php/aj/
Busro, M. (2018). Teori-teori manajemen sumber daya manusia. Prenada Media.
Byukusenge, E., & Munene, J. C. (2017). Knowledge management and business performance: Does innovation matter? Cogent Business and Management, 4(1), 82–92. https://doi.org/10.1080/23311975.2017.1368434
Citra, L. M., & Fahmi, M. (2019). Pengaruh Kepemimpinan, Kepuasan Kerja Dan Motivasi Kerja Terhadap Loyalitas Karyawan. Maneggio: Jurnal Ilmiah Magister Manajemen, 2(2), 214–225. https://doi.org/10.30596/maneggio.v2i2.3776
Desiana, N. E. (2019). Pengaruh Efikasi Diri Terhadap Kinerja Karyawan Melalui Inovasi Sebagai Variabel Intervening (Studi Pada Divisi Sekretariat Dan Humas Pdam Surya Sembada Kota Surabaya). Jurnal Ilmu Manajemen, 7(2), 383–392.
Eladira, E., Lubis, Y., & Sakti, I. (2024). Effect of E-Assessment on Performance, Competency, Worklife Balance, and Motivation on Civil Servant Performance. International Journal of Financial, Accounting, and Management, 6(2), 165–181. https://doi.org/10.35912/ijfam.v6i2.1825
Fajriah, N., & Darokah, M. (2016). Pengaruh Efikasi Diri Dan Persepsi Iklim Organisasi Terhadap Kinerja Dengan Employee Engagement Sebagai Variabel Mediator Pada Karyawan Bmt Bif Yogyakarta. Humanitas, 13(1), 37. https://doi.org/10.26555/humanitas.v13i1.3841
Gomes, F. C. (2003). Manajemen sumber daya manusia. ANDI.
Hamzah, R. S., Gozali, E. O. D., Annisa, M. L., & Pratiwi, C. N. (2022). The Role of Corporate Social Responsibility on the Performance of Indonesian Banking Corporation. International Journal of Financial, Accounting, and Management, 4(3), 365–377. https://doi.org/10.35912/ijfam.v4i3.1307
Harahap, L. K. (2020). Analisis SEM (Structural Equation Modelling) Dengan SMARTPLS (Partial Least Square). Fakultas Sains Dan Teknologi Uin Walisongo Semarang, 1, 1.
Hartika, A., Fitridiani, M., & Asbari, M. (2023). The Effect of Job Satisfaction and Job Loyalty on Employee Performance: A Narrative Literature Review. JOURNAL OF INFORMATION SYSTEMS AND MANAGEMENT, 2(3), 301–310. https://doi.org/10.56107/penanomics.v1i3.50
Ichdan, D. A. (2024). The effect of training, work environment, motivation, job satisfaction, and career satisfaction on employee productivity. Annals of Management and Organization Research, 6(1), 57–69. https://doi.org/10.35912/amor.v6i1.2264
Ichdan, D. A., & Maryani, M. (2024). The impact of innovation, corporate social responsibility, environmental practices, and organizational culture on organizational sustainability. Annals of Management and Organization Research, 5(4), 297–310. https://doi.org/10.35912/amor.v5i4.2236
Khan, M., Daniyal, M., & Ashraf, M. Z. (2020). The relationship between monetary incentives and job performance: Mediating role of employee loyalty. International Journal of Multidisciplinary and Current Educational Research, 2(6), 12–21. www.ijmcer.com
Lestari, S. (2008). Kehidupan para abdi dalem di Kasultanan Yogyakarta. Universitas Islam Negeri Sunan Kalijaka Yogyakarta.
McCarthy, D. G. (1997). Exploring spoken english. Wiley.
Meria, L., & Tamzil, F. (2021). Pengaruh Efikasi Diri Terhadap Kesiapan Untuk Berubah Dan Kinerja Karyawan. Pengaruh Efikasi Diri Terhadap Kesiapan Untuk Berubah Dan Kinerja Karyawan Forum Ilmiah, 18, 279.
Nazki, S. H., & Srinagar, H. (2024). Indigenous traditions and the impact of war?: An analysis of N . Scott Momaday ’ s House Made of. Journal of Social, Humanity, and Education (JSHE), 5(1), 61–72.
Nugroho, A. T. (2018). Pengaruh Gaya Kepemimpinan, Motivasi Dan Loyalitas Terhadap Kinerja Karyawan. Jurnal Pengembangan Wiraswasta, 20(2), 139. https://doi.org/10.33370/jpw.v20i2.254
Pio, A. W. T. R. J., & Sambul, S. A. P. (2018). Pengaruh disiplin kerja dan loyalitas karyawan terhadap kinerja karyawan pada PT. Columbindo Perdana Cabang Manado. Jurnal Administrasi Bisnis, 7(1).
Prehantoro, P. (2020). Special Region of Yogyakarta in the Perspective of Asymmetric Decentralization Reviewed from the Law Number 13 Year 2012. International Journal of Multicultural and Multireligious Understanding, 7(8), 451. https://doi.org/10.18415/ijmmu.v7i8.1946
Puspita et al., 2020. (2018). The Influence of Organizational Culture and Work Engagement Over Employee Performance Mediated by Employee Loyalty Nadya. Archives of Anesthesiology and Critical Care, 4(4), 527–534.
Qorfianalda, S., & Wulandari, A. (2021). Budaya Organisasi Terhadap Kinerja Dimediasi Kepuasan dan Loyalitas Kerja Karyawan. EKOMABIS: Jurnal Ekonomi Manajemen Bisnis, 2(02), 157–168. https://doi.org/10.37366/ekomabis.v2i02.211
Rapp, A., Baker, T. L., Bachrach, D. G., Ogilvie, J., & Beitelspacher, L. S. (2015). Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance. Journal of Retailing, 91(2), 358–369. https://doi.org/10.1016/j.jretai.2014.12.007
Roy, S. K. (2022). The Impact Of Age, Gender, And Ethnic Diversity On Organizational Performance: An Empirical Study Of Bangladesh’s Banking Sector. International Journal of Financial, Accounting, and Management, 4(2), 145–161. https://doi.org/10.35912/ijfam.v4i2.905
Rozi, F., Syahrizal, S., Patrisia, D., & Abror, A. (2019). The Effect of Self-Efficacy on Loyalty with Job Satisfaction as a Mediating Variable: Study at Universitas Negeri Padang. Advances in Economics, Business and Management Research, 64, 932–939. https://doi.org/10.2991/piceeba2-18.2019.84
Saragih, S., & Siahaan, E. (2021). Pengaruh Stres Kerja, Efikasi Diri dan Kreatifitas Terhadap Kinerja Pegawai Badan Layanan Umum Daerah Rumah Sakit Umum Daerah Djasamen Saragih Pematangsiantar. J-MIND (Jurnal Manajemen Indonesia), 6(2), 90. https://doi.org/10.29103/j-mind.v6i2.5883
Sudaryanto, A. (2008). Hak Dan Kewajiban Abdi Dalem Dalam Pemerintahan Kraton Yogyakarta. Mimbar Hukum - Fakultas Hukum Universitas Gadjah Mada, 20(1). https://doi.org/10.22146/jmh.16321
Suhardi, A., Ismilasari, I., & Jasman, J. (2021). Analisis Pengaruh Loyalitas dan Komitmen Organisasi terhadap Kinerja Karyawan. Jesya (Jurnal Ekonomi & Ekonomi Syariah), 4(2), 1117–1124. https://doi.org/10.36778/jesya.v4i2.421
Sulistyowati, S. (2016). Cultural Strategies of Abdi Dalem in The Global Era in Achieving Welfare. In Heritage of Nusantara: International Journal of Religious Literature and Heritage (Vol. 2, Issue 2, pp. 93–119). https://doi.org/10.31291/hn.v2i2.110
Sumardianti, L. (2021). Efikasi Diri dan Kepuasan Kerja Dengan Loyalitas Kerja Karyawan. Psikoborneo: Jurnal Ilmiah Psikologi, 9(1), 155. https://doi.org/10.30872/psikoborneo.v9i1.5676
Tabassum, F., & Ghosh, N. (2021). Reinventing employee morale during Covid Pandemic: Study of psychological contract and job satisfaction of healthcare professionals. International Journal of Financial, Accounting, and Management, 3(3), 259–274. https://doi.org/10.35912/ijfam.v3i3.596
Tanjung, R., Arifudin, O., Sofyan, Y., & Hendar. (2020). Pengaruh Penilaian Diri dan Efikasi Diri terhadap Kepuasan Kerja Serta Implikasinya terhadap Kinerja Guru. Jurnal Ilmiah Manajemen, Ekonomi Dan Akuntansi, 4(1), 380–391.
Tyas, P. A. (2021). Structural Equation Modeling (Sem) Menggunakan Alternatif Partial Least Square (PLS). Universitas Islam Negeri Sunan Kalijaga Yogyakarta.
Ulabor, E. A., & Bosede, A. I. (2019). Employee commitment and organizational performance in selected fast food outlets in Osun State. International Journal of Financial, Accounting, and Management, 1(1), 23–37. https://doi.org/10.35912/ijfam.v1i1.55
Widayati, F., Fitria, H., & Fitriani, Y. (2020). Pengaruh Kepuasan Kerja dan Loyalitas Kerja terhadap Kinerja Guru. Journal of Education Research, 1(3), 251–257. https://doi.org/10.37985/jer.v1i3.29
Wulansari, F. &, & Fauzi, A. (2023). Pengaruh Coaching Dan Mentoring Terhadap Kinerja Pegawai. Jurnal Akuntansi Dan Manajemen Bisnis, 3(1), 121–126. https://doi.org/10.56127/jaman.v3i1.670
Yanuardianto, E. (2019). Teori Kognitif Sosial Albert Bandura (Studi Kritis Dalam Menjawab Problem Pembelajaran di Mi). Auladuna?: Jurnal Prodi Pendidikan Guru Madrasah Ibtidaiyah, 1(2), 94–111. https://doi.org/10.36835/au.v1i2.235
Yuliati, R. (2022). The Terms of Types, Principles, and Hierarchy of Abdi Dalem of Ngayogyakarta Hadiningrat Palace as the Identity of the Speaker. Deskripsi Bahasa, 5(2), 73–84. https://doi.org/10.22146/db.v5i2.5827
- Akbar, R. P., & Armansyah, R. F. (2023). Perilaku Keuangan Generasi Z Berdasarkan Literasi. Jurnal Ilmiah Manajemen Dan Bisnis, 2(2), 107–124.
- Albrecht, S. L., & Marty, A. (2020). Personality, self-efficacy and job resources and their associations with employee engagement, affective commitment and turnover intentions. International Journal of Human Resource Management, 31(5), 657–681. https://doi.org/10.1080/09585192.2017.1362660
- Amalia, C. R. (2020). Pengaruh Komitmen Organisasi, Efikasi Diri Dan Motivasi Kerja Terhadap Loyalitas Kerja Pegawai Di Kantor Pelayanan Pajak Pratama Medan Petisah. JRAM (Jurnal Riset Akuntansi Multiparadigma), 7(1), 85–98. https://doi.org/10.30743/akutansi.v7i1.2722
- Amegayibor, G. K. (2021). Leadership styles and employees’ performance: A case of family-owned manufacturing company, Cape Coast. International Journal of Financial, Accounting, and Management, 3(2), 149–164. https://doi.org/10.35912/ijfam.v3i2.624
- Bayu, D., Triambodo, A., Widhiastuti, H., Sugiarti, R., Virgonita, M., Winta, I., & Rifah, M. ’. (2023). Analisis Pengaruh Etos Kerja dan Budaya Organisasi terhadap Loyalitas Personel dengan Kepuasan Kerja sebagai Variabel Intervening (Studi Kasus pada Anggota Polres Kudus). Attractive?: Innovative Education Journal, 5(2), 744–753. https://www.attractivejournal.com/index.php/aj/
- Busro, M. (2018). Teori-teori manajemen sumber daya manusia. Prenada Media.
- Byukusenge, E., & Munene, J. C. (2017). Knowledge management and business performance: Does innovation matter? Cogent Business and Management, 4(1), 82–92. https://doi.org/10.1080/23311975.2017.1368434
- Citra, L. M., & Fahmi, M. (2019). Pengaruh Kepemimpinan, Kepuasan Kerja Dan Motivasi Kerja Terhadap Loyalitas Karyawan. Maneggio: Jurnal Ilmiah Magister Manajemen, 2(2), 214–225. https://doi.org/10.30596/maneggio.v2i2.3776
- Desiana, N. E. (2019). Pengaruh Efikasi Diri Terhadap Kinerja Karyawan Melalui Inovasi Sebagai Variabel Intervening (Studi Pada Divisi Sekretariat Dan Humas Pdam Surya Sembada Kota Surabaya). Jurnal Ilmu Manajemen, 7(2), 383–392.
- Eladira, E., Lubis, Y., & Sakti, I. (2024). Effect of E-Assessment on Performance, Competency, Worklife Balance, and Motivation on Civil Servant Performance. International Journal of Financial, Accounting, and Management, 6(2), 165–181. https://doi.org/10.35912/ijfam.v6i2.1825
- Fajriah, N., & Darokah, M. (2016). Pengaruh Efikasi Diri Dan Persepsi Iklim Organisasi Terhadap Kinerja Dengan Employee Engagement Sebagai Variabel Mediator Pada Karyawan Bmt Bif Yogyakarta. Humanitas, 13(1), 37. https://doi.org/10.26555/humanitas.v13i1.3841
- Gomes, F. C. (2003). Manajemen sumber daya manusia. ANDI.
- Hamzah, R. S., Gozali, E. O. D., Annisa, M. L., & Pratiwi, C. N. (2022). The Role of Corporate Social Responsibility on the Performance of Indonesian Banking Corporation. International Journal of Financial, Accounting, and Management, 4(3), 365–377. https://doi.org/10.35912/ijfam.v4i3.1307
- Harahap, L. K. (2020). Analisis SEM (Structural Equation Modelling) Dengan SMARTPLS (Partial Least Square). Fakultas Sains Dan Teknologi Uin Walisongo Semarang, 1, 1.
- Hartika, A., Fitridiani, M., & Asbari, M. (2023). The Effect of Job Satisfaction and Job Loyalty on Employee Performance: A Narrative Literature Review. JOURNAL OF INFORMATION SYSTEMS AND MANAGEMENT, 2(3), 301–310. https://doi.org/10.56107/penanomics.v1i3.50
- Ichdan, D. A. (2024). The effect of training, work environment, motivation, job satisfaction, and career satisfaction on employee productivity. Annals of Management and Organization Research, 6(1), 57–69. https://doi.org/10.35912/amor.v6i1.2264
- Ichdan, D. A., & Maryani, M. (2024). The impact of innovation, corporate social responsibility, environmental practices, and organizational culture on organizational sustainability. Annals of Management and Organization Research, 5(4), 297–310. https://doi.org/10.35912/amor.v5i4.2236
- Khan, M., Daniyal, M., & Ashraf, M. Z. (2020). The relationship between monetary incentives and job performance: Mediating role of employee loyalty. International Journal of Multidisciplinary and Current Educational Research, 2(6), 12–21. www.ijmcer.com
- Lestari, S. (2008). Kehidupan para abdi dalem di Kasultanan Yogyakarta. Universitas Islam Negeri Sunan Kalijaka Yogyakarta.
- McCarthy, D. G. (1997). Exploring spoken english. Wiley.
- Meria, L., & Tamzil, F. (2021). Pengaruh Efikasi Diri Terhadap Kesiapan Untuk Berubah Dan Kinerja Karyawan. Pengaruh Efikasi Diri Terhadap Kesiapan Untuk Berubah Dan Kinerja Karyawan Forum Ilmiah, 18, 279.
- Nazki, S. H., & Srinagar, H. (2024). Indigenous traditions and the impact of war?: An analysis of N . Scott Momaday ’ s House Made of. Journal of Social, Humanity, and Education (JSHE), 5(1), 61–72.
- Nugroho, A. T. (2018). Pengaruh Gaya Kepemimpinan, Motivasi Dan Loyalitas Terhadap Kinerja Karyawan. Jurnal Pengembangan Wiraswasta, 20(2), 139. https://doi.org/10.33370/jpw.v20i2.254
- Pio, A. W. T. R. J., & Sambul, S. A. P. (2018). Pengaruh disiplin kerja dan loyalitas karyawan terhadap kinerja karyawan pada PT. Columbindo Perdana Cabang Manado. Jurnal Administrasi Bisnis, 7(1).
- Prehantoro, P. (2020). Special Region of Yogyakarta in the Perspective of Asymmetric Decentralization Reviewed from the Law Number 13 Year 2012. International Journal of Multicultural and Multireligious Understanding, 7(8), 451. https://doi.org/10.18415/ijmmu.v7i8.1946
- Puspita et al., 2020. (2018). The Influence of Organizational Culture and Work Engagement Over Employee Performance Mediated by Employee Loyalty Nadya. Archives of Anesthesiology and Critical Care, 4(4), 527–534.
- Qorfianalda, S., & Wulandari, A. (2021). Budaya Organisasi Terhadap Kinerja Dimediasi Kepuasan dan Loyalitas Kerja Karyawan. EKOMABIS: Jurnal Ekonomi Manajemen Bisnis, 2(02), 157–168. https://doi.org/10.37366/ekomabis.v2i02.211
- Rapp, A., Baker, T. L., Bachrach, D. G., Ogilvie, J., & Beitelspacher, L. S. (2015). Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance. Journal of Retailing, 91(2), 358–369. https://doi.org/10.1016/j.jretai.2014.12.007
- Roy, S. K. (2022). The Impact Of Age, Gender, And Ethnic Diversity On Organizational Performance: An Empirical Study Of Bangladesh’s Banking Sector. International Journal of Financial, Accounting, and Management, 4(2), 145–161. https://doi.org/10.35912/ijfam.v4i2.905
- Rozi, F., Syahrizal, S., Patrisia, D., & Abror, A. (2019). The Effect of Self-Efficacy on Loyalty with Job Satisfaction as a Mediating Variable: Study at Universitas Negeri Padang. Advances in Economics, Business and Management Research, 64, 932–939. https://doi.org/10.2991/piceeba2-18.2019.84
- Saragih, S., & Siahaan, E. (2021). Pengaruh Stres Kerja, Efikasi Diri dan Kreatifitas Terhadap Kinerja Pegawai Badan Layanan Umum Daerah Rumah Sakit Umum Daerah Djasamen Saragih Pematangsiantar. J-MIND (Jurnal Manajemen Indonesia), 6(2), 90. https://doi.org/10.29103/j-mind.v6i2.5883
- Sudaryanto, A. (2008). Hak Dan Kewajiban Abdi Dalem Dalam Pemerintahan Kraton Yogyakarta. Mimbar Hukum - Fakultas Hukum Universitas Gadjah Mada, 20(1). https://doi.org/10.22146/jmh.16321
- Suhardi, A., Ismilasari, I., & Jasman, J. (2021). Analisis Pengaruh Loyalitas dan Komitmen Organisasi terhadap Kinerja Karyawan. Jesya (Jurnal Ekonomi & Ekonomi Syariah), 4(2), 1117–1124. https://doi.org/10.36778/jesya.v4i2.421
- Sulistyowati, S. (2016). Cultural Strategies of Abdi Dalem in The Global Era in Achieving Welfare. In Heritage of Nusantara: International Journal of Religious Literature and Heritage (Vol. 2, Issue 2, pp. 93–119). https://doi.org/10.31291/hn.v2i2.110
- Sumardianti, L. (2021). Efikasi Diri dan Kepuasan Kerja Dengan Loyalitas Kerja Karyawan. Psikoborneo: Jurnal Ilmiah Psikologi, 9(1), 155. https://doi.org/10.30872/psikoborneo.v9i1.5676
- Tabassum, F., & Ghosh, N. (2021). Reinventing employee morale during Covid Pandemic: Study of psychological contract and job satisfaction of healthcare professionals. International Journal of Financial, Accounting, and Management, 3(3), 259–274. https://doi.org/10.35912/ijfam.v3i3.596
- Tanjung, R., Arifudin, O., Sofyan, Y., & Hendar. (2020). Pengaruh Penilaian Diri dan Efikasi Diri terhadap Kepuasan Kerja Serta Implikasinya terhadap Kinerja Guru. Jurnal Ilmiah Manajemen, Ekonomi Dan Akuntansi, 4(1), 380–391.
- Tyas, P. A. (2021). Structural Equation Modeling (Sem) Menggunakan Alternatif Partial Least Square (PLS). Universitas Islam Negeri Sunan Kalijaga Yogyakarta.
- Ulabor, E. A., & Bosede, A. I. (2019). Employee commitment and organizational performance in selected fast food outlets in Osun State. International Journal of Financial, Accounting, and Management, 1(1), 23–37. https://doi.org/10.35912/ijfam.v1i1.55
- Widayati, F., Fitria, H., & Fitriani, Y. (2020). Pengaruh Kepuasan Kerja dan Loyalitas Kerja terhadap Kinerja Guru. Journal of Education Research, 1(3), 251–257. https://doi.org/10.37985/jer.v1i3.29
- Wulansari, F. &, & Fauzi, A. (2023). Pengaruh Coaching Dan Mentoring Terhadap Kinerja Pegawai. Jurnal Akuntansi Dan Manajemen Bisnis, 3(1), 121–126. https://doi.org/10.56127/jaman.v3i1.670
- Yanuardianto, E. (2019). Teori Kognitif Sosial Albert Bandura (Studi Kritis Dalam Menjawab Problem Pembelajaran di Mi). Auladuna?: Jurnal Prodi Pendidikan Guru Madrasah Ibtidaiyah, 1(2), 94–111. https://doi.org/10.36835/au.v1i2.235
- Yuliati, R. (2022). The Terms of Types, Principles, and Hierarchy of Abdi Dalem of Ngayogyakarta Hadiningrat Palace as the Identity of the Speaker. Deskripsi Bahasa, 5(2), 73–84. https://doi.org/10.22146/db.v5i2.5827