GANI, A.; NOVIANTI, D. .; LAURA , E. C. .; MAGHRIZA , W. D. D.; YULIATY, F. .; PARAMARTA , V.; KOSASIH, K. Service Quality and Operational Performance Management in BPJS Outpatient Registration During COVID-19. Reviu Akuntansi, Manajemen, dan Bisnis, [S. l.], v. 5, n. 4, p. 255–272, 2026. DOI: 10.35912/rambis.v5i4.6586. Disponível em: https://penerbitgoodwood.com/index.php/rambis/article/view/6586. Acesso em: 13 jul. 2026.