Langi, Steven, and Eko Winarti. “Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pasien”. Jurnal Ilmu Medis Indonesia 3, no. 1 (February 16, 2024): 31–39. Accessed August 12, 2025. https://penerbitgoodwood.com/index.php/jimi/article/view/2870.