Article Details
Vol. 1 No. 1 (2026): Juni
Organizational Climate, Compensation, and Job Satisfaction in Security Services Firms
Purpose: This study investigates the relationships between organizational climate and job satisfaction, compensation and job satisfaction, and the combined effect of organizational climate and compensation on job satisfaction among employees of PT. Central Cipta Securindo (CEPRO), a private security services company in Bekasi, Indonesia.
Methodology: A quantitative descriptive-correlational design was employed. A census sampling technique was applied to all 94 employees at CEPRO headquarters. Data were collected through a structured closed questionnaire and analyzed using SPSS 11.5, incorporating validity and reliability testing, Spearman rank correlation, and multiple correlation analysis.
Results: Strong positive and significant correlations were found between organizational climate and job satisfaction (r = 0.703), compensation and job satisfaction (r = 0.862), and the combined effect of both variables on job satisfaction (R = 0.946, R2 = 0.894). All hypotheses were supported at the 0.05 significance level.
Conclusions: Both organizational climate and compensation are strong co-determinants of job satisfaction in security services environments. Their combined effect explains 89.4% of the variance in job satisfaction, indicating that integrated Human Resources (HR) management strategies are essential.
Limitations: The study is limited to a single organization and employs cross-sectional data, restricting temporal and sectoral generalisability.
Contributions: This study extends the organizational behaviour and human resource management literature to the underexplored private security services sector in Indonesia, providing actionable insights for management practice.

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