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Evaluasi, perubahan dan kontinuitas kebijakan: studi kasus kebijakan Pilkada serentak 2020 di Bandar Lampung

Purpose: Regional Head Election (Pilkada) is a democratic party where the people directly and democratically elect the Governor and Deputy Governor, the Regent and Deputy Regent, as well as the Mayor and Deputy Mayor in the province and district/city. However, there is a slight difference between the implementation of the purpose of writing this journal is to evaluate and find out the changes and continuity of policies of the Bandar Lampung City Government about the simultaneous Pilkada un the middle of the Covid-19 pandemic. Research methodology: The method uses quantitative research by using a questionnaire for sampling to vote with Google Form software. Results: The study results are most people already know about the changes in policy and implementation of health protocols in the regional head elections is non-voting and evaluation less than optimal. Limitations: In this study, the authors have limitations, namely in the form of limited time in distributing questionnaires. Contribution: This research can be used throughout Indonesia, especially in the Bandar Lampung City. Keywords: Regional Head Election, Covid-19, Policy evaluation
1-20
Veronika Frisda Anintya, Senja Rantika, Yasintha Fitriyani, Firsty Yusdanissa Arismunandar, Sabila Zakiyah

Best practice kebijakan e-government dalam mengimplementasikan pelayanan publik di era new normal

Purpose: This research aimed to examine the extent to which the best practice of public service policies utilizing e-government and how much e-government policies need to be enforced in the new normal era. Research methodology: This research used a purposive sampling method. This research is qualitative data where the required data are statements and policies related to community participation in Bandar Lampung city. Results: The results show that many people do not understand e-government policy and its implementation is not optimal. Limitations: This study has limitations in accessing the number of respondents in taking research samples with qualitative techniques through questionnaires and their relationship to document studies. Contribution: This research is expected to be useful in improving public services amid a pandemic and being a consideration for the government in practicing an effective and efficient e-government policy as a form of implementing Best Practice, especially in regions of Indonesia.
21-33
Amelia Tasyah, Septiya, Sabrina Jasriyani Putri, Reza Agung Fernanda, Putri Chesilia Azani