TIRTANA, D.; RAHMADHANI, S. The Role of Employee Recovery Performance on Service Recovery Performance and Quality of Service. Jurnal Akuntansi, Keuangan, dan Manajemen, [S. l.], v. 6, n. 3, p. 555–567, 2025. DOI: 10.35912/jakman.v6i3.4121. Disponível em: https://penerbitgoodwood.com/index.php/Jakman/article/view/4121. Acesso em: 1 jul. 2025.